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If you are looking for a standard market research tool to help collect data on customer opinions on the company’s brand, its products, or its services, then you need Brand Perception surveys. Brand Perception surveys can be created with Salesforce to study your target audience, including customers, employees, stakeholders, or even the public, how they view your…

Measuring the satisfaction of your partners and resellers is important in terms of identifying strengths in your partner or reseller programs, pinpointing the biggest weaknesses, and finding areas for improvement. If your partner or reseller feels they could stand to gain further training on your product, or thinks some steps need to be taken for you to…

How does your business deal with support requests? And what are your biggest challenges? The ability to be able to field support queries, cases, and even complaints can make or break your organization, no matter the industry you find yourself in. For example, if you are a tech company, then you need to be able to respond…

The Forms from Salesforce offering is one of the most popular features from the #1 CRM and can be used for an astonishing variety of use cases. In this article, we will check out how Salesforce can streamline the lead generation process and help you get quality leads that will take your business to the next level….

What is Salesforce Surveys? Socrates may have said: “The only true wisdom is in knowing you know nothing,” but you know that knowledge is power. Don’t guess; know what your customers think about you. Salesforce Survey is a tool within the Salesforce platform. It is a great way for businesses to create and send surveys from Salesforce…

Salesforce Surveys for Optimizing Data Collection Salesforce Survey is a feature from Salesforce that lets businesses create and distribute surveys to gather feedback from customers or employees. Users can design customized surveys, distribute them through various channels, and automatically capture responses! The collected customer data can be used to measure user satisfaction, gather insights for product development,…

Why use Salesforce Surveys? Salesforce Surveys is an effective survey tool for collecting feedback, personal data, and customer opinions and insights. Having insight into customer feedback can help you improve your business offering and boost customer satisfaction resulting in increased revenue. Here are some specific reasons to use Salesforce Survey tools: Salesforce Surveys is a versatile tool…

Salesforce Survey: How to Measure Website Usability? Salesforce Survey capabilities are a feature of the Salesforce Customer 360 platform that enables organizations to create and distribute surveys to collect feedback from customers or website visitors. One type of survey that can be created using Salesforce Surveys is a “Website Usability Survey.” A Website Usability Survey is designed…

What are Salesforce Demo Feedback Surveys? Salesforce Survey demo tools are a feature within the Salesforce platform that enables organizations to create and distribute surveys to gather customer, employee, and stakeholder feedback. These surveys can be used for various purposes, including collecting feedback on sales demos. A Sales Demo Feedback Survey is specifically designed to collect feedback…

Why sweat the small stuff? Or the big stuff for that matter? Any business knows that the easier you make the customer journey, the better it is for you. If you want to engage your target audience with your product, boost customer satisfaction, and encourage customer retention, then figuring out how to simplify and streamline customer experience…