Salesforce Content Management Systems (CMS)
Media-savvy content creator, with a curiosity for all Salesforce experiences.
Organizations that need to manage documents and digital assets efficiently focus on prioritizing Salesforce Content Management strategies in their team objectives.
Salesforce and CMS connect to provide a central online location to store digital items. Organizations that use Salesforce to manage their content empower staff to use assets whenever they need.
Overall, using a cloud web content management system boosts staff productivity by reducing the time employees spend searching for specific documents and files.
Cloud Content Management from Salesforce
So how does Salesforce Cloud help your business? To start, your digital content should be managed and protected for work processes by a cloud content management system, like Salesforce.
Some critical tasks that need to be governed in cloud content management in Salesforce include sharing, storing, and organizing files. Access to these files and the permissions granted to users to work with business content will also fall under cloud content management strategies.
Salesforce can help you with cloud-based content management solutions. For example, Salesforce Content Management is a popular offering that stores and organizes digital content so your employees can collaborate efficiently on work tasks. Here are a few benefits of choosing Salesforce as your cloud content management system of choice:
Common Topics: CMS Experience
Moving along to our next topic in the article: Content Management System (CMS) Experiences.
There are two ways to explore CMS Experience. The first one is to look at this topic as a content management system. So, a CMS platform is typically used by organizations to create and work with their digital content. A cloud CMS or other CMS platforms are generally used by content creators to update and organize text, images, and videos on websites or other platforms like WordPress, Joomla, or Drupal.
You could also look at CMS experience as a person’s experience or skills in using a CMS platform. CMS tasks such as, creating, editing, managing, and publishing content usually make up the experience found in a curriculum vitae for CMS experience.
Generic skills that are beneficial to add to a career under content experience include:
Streamline Content Management in Salesforce
So how do you manage digital content in Salesforce?
Storing, organizing, and working with your content are all considered content management. When you add Salesforce’s content management system to your workflow processes, you create new digital content, share it amongst your employees, and allow them to collaborate across departments. Common artifacts found under digital content include documents, images, and videos!
If you want Salesforce’s content management system, check out a few of its key features below.
Versioning
Content management with Salesforce Cloud gives you version control as one of the features. Version control helps your staff upload new edited files and allows them access to previous versions. This helpful feature lets your teams track all the changes to a document with access to a history of all the revisions.
Permissions
With the Salesforce content management system’s permission model, you can relax and rest assured that only specific users can access and edit your content. Salesforce administrators can grant permissions to users at different levels for libraries, folders, and individual files.
Searching
The search functionality from the Salesforce content management system allows your users to search for digital assets with keywords and metadata. Just make sure to add tags, descriptions, and custom fields to your files so that they can be well organized in Salesforce and really easy for users to search and find.
We have thoroughly discussed systems and platforms for managing digital content but what about portals?
What is a Portal CMS?
It’s a portal content management system (CMS), and it’s designed to create and work with web portals. Websites and web applications are also considered web portals when they have private sections that host digital content such as blog articles, guides, and services. Portals are usually a central location for customers to have access to other applications, data sources, and knowledge bases to find information about a business.
Take a look at these features of a CMS Portal to decide if you need one, too.
Total Customization
Platforms specializing in portal CMS provide advanced customization options to let your teams create web apps that meet specific project requirements. With a state-of-the-art platform, you can manage your portal CMS’s content, user interface, and functionality.
Elevated User Experiences
Portals are known for having secure user authentication so businesses can create personalized user experiences for their visitors. You can design a portal CMS with unique dashboards, content feeds, and applications based on your user’s role and preferences.
Salesforce CMS Integration
Connecting Salesforce to your customer management system (CMS) platform would be considered a Salesforce CMS integration. This integration helps streamline your content management practices, which include creating digital assets, and managing and distributing content. Integrating Salesforce with your CMS processes has many benefits, such as improving your content’s consistency and elevating your customer experiences.
If you want to make this Salesforce and CMS integration work, you will need some expertise in custom development integrations. However, there are many options if you do not have technical experience with integrating platforms. So, if you find you are struggling to get Salesforce to connect to your content management system, you could call on one or more of these professionals to help you:
Frequently Asked Questions
Thanks for visiting our website! To end our article, we have found three questions and answers about Salesforce content management. Check them out before you leave and let us know if you have a specific question in mind that needs answering.
What is Salesforce content management?
It’s a content management system (CMS) used to create, modify, and work with digital content within Salesforce.
Does Salesforce have CMS?
Yes, it’s called Salesforce Content Management System (CMS).
Is Salesforce CMS good?
Indeed, it is but it is not the only option you have for content management.
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