Enhance User Experience via the AppExchange with Salesforce Surveys

Measure customer satisfaction, gather feedback, and conduct market research using our no-code survey tool for Salesforce. You can find Titan’s intuitive surveys on the AppExchange

Reach your Audience on a Personal Level

Robust Survey tool
With Titan, AppExchange customers can create any Salesforce survey they want in a few clicks

Fully Accessible
Titan Surveys are fully accessible and meet all requirements outlined in section 508

Feedback Surveys
Measure customer satisfaction with Titan feedback surveys
AppExchange Surveys for any Use Case
Find out how customers feel via the AppExchange
Send out customer satisfaction surveys to find out what customers love about your product or service, and where you can do better!

Brand Awareness

Pain-points

Customer Experience

Customer Satisfaction

Customer Loyalty

Business Strategies

Discover how to improve your product!
Quality feedback can take your product to the next level. Find out what customers think about your product and take requests for in demand features!

Innovation

New Features

Quality

Clear Priorities

Ideas

Product Trends

Get a clearer understanding of your market
Keep your ear close to the ground with market-research surveys so you can stay up-to-date with current trends, learn more about customers, and set pricing the smart way.

Customer Preferences

Opportunities

Pricing Strategy

Demand

Analyses

Brand Messaging

Survey Customer Loyalty
With NPS surveys you can gauge customer loyalty, identify your weaknesses, and view easy-to-understand metrics on how your customers feel about you.

Customer Loyalty

Improvement Areas

Metrics

Best Practices

Benchmarking

Retention Rates

Easily Collect Lead Data
Send out surveys to easily collect data on leads. Ask questions to find out the personal information and preferences you need to know. This way you can target new leads on an individual basis!

Leads

Conversions

Campaigns

Segmentation

Follow-ups

Contact Details


Conditional Logic for Personalized Surveys
Titan supports custom conditional logic for Salesforce survey flows. This means you can fully personalize the survey journey for each and every respondent. Survey takers get to skip boring and irrelevant questions, drop-out rates are cut, and your market segmentation gets a whole lot easier

The Only Real-Time Integration on the AppExchange
Get bi-directional surveys for Salesforce with the ability to push and pull real-time data directly to and from your team’s Salesforce databases. With Titan’s Salesforce survey integration, you can pre-fill information based on Salesforce records, gather feedback via Salesforce survey demo tools and use advanced reports and analytics

Send Surveys any way you want!
Send surveys via WhatsApp, SMS, Flow, List View, or Reports in Salesforce at the touch of a button. With Titan, there are absolutely zero limits and the decision is up to you! Check us out on the AppExchange!

Web & Email Surveys via the AppExchange
You can send Salesforce surveys via web or email. With web surveys you have the option to create more interactive surveys that can be embedded in your website, distributed via a link in your socials, or included in a mail.
On the other hand, email surveys are shorter, less complex, more targeted, and have a higher response rate.
Both survey types have different strengths and with Titan, you can pick which
to use depending on your audience and use case
Instant Feedback
Dynamic
Data
Bi-directional
Salesforce Integration
Salesforce Automation
The most Feature-Rich Surveys

Dynamic Content
Pre-Fill Data
Map to any Object
Any Question Type
Responsive Design

Conditional Logic
AppExchange Products
Titan Docs
Titan is fast becoming the leading Salesforce doc generation tool
Salesforce AppExchange
Titan’s suite of no-code apps integrate seamlessly with Salesforce
FAQ
Can I preview how surveys will display on different devices?
Yes, you can preview results to see how they look on a smartphone or tablet, with an option to rotate the image to landscape view.
How can I collect survey responses?
You can collect survey responses in one convenient location, and access multiple reports displaying results for easy analysis of data.
Do I need to be a Salesforce admin in order to create a survey?
No, you do not need to be a Salesforce admin to create a survey. You only need to add your questions and the Integration part will automatically be done by Titan’s Salesforce survey app.
Can I track my survey response rates?
You can track your participant’s response rates from within Salesforce.
Can I send surveys out in bulk?
You can create engaging surveys and send them in bulk to your Salesforce contacts and leads.