GetFeedback Alternatives for Salesforce Survey
Salesforce Survey: Why Salesforce Feedback Management?
In August 2020, Salesforce rolled out Feedback Management which allows businesses to pull data from across the Salesforce platform to compile customer survey questions, create lifecycle maps and journey analytics, and automate feedback collection across channels. It was designed for businesses to conduct and manage customer feedback more professionally.
Both Titan Survey and GetFeedback are integrated with Salesforce survey tools and match up to Salesforce Feedback Management.
Although GetFeedback is among the popular online survey tools, Titan Survey is fast becoming a top competitor. Its obvious advantages and benefits such as ease of use, adaptability, cost-effectiveness, being a no-code survey builder for Salesforce and much more overshadows any of the competition.
So, which online survey tool should you build your Salesforce survey with?
Overview of GetFeedback Surveys for Salesforce

Founded by Salesforce in 2013, and acquired by SurveyMonkey in 2019, GetFeedback has grown to become one of the more popular survey tools in customer experience surveys for the Salesforce environment.
If you are looking for an online survey tool, which is simple to use, and allows you to customize your survey to match your brand, then GetFeedback is for you – they simplify the customer experience in an agile manner.
If that is your requirement for an online survey tool, go with it. But, if you require any other service beyond that role, you may be disappointed.
A plus is that GetFeedback does an admirable job of delivering on its promise of obtaining customer feedback easily. Keeping reading to find out more about GetFeedback pricing and more.
GetFeedback Pricing
GetFeedback is not transparent with their pricing, so you will need to reach out to find out how much they will charge your business.
GetFeedback Review
The survey builder itself is not that difficult. When you adapt your questions, it works pretty much like Google Forms.
If you are accustomed to using a PowerPoint presentation, then you are familiar with Salesforce GetFeedback too. It has the same look and feel that PowerPoint has.
In addition, GetFeedback is also designed and built for the mobile world.
Key Features of GetFeedback
Drawbacks of GetFeedback
GetFeedback Competitor: Titan Surveys for Salesforce

If are looking for a way to apply dynamic data integration for your surveys in Salesforce with no coding required, Titan Survey has the solution.
Using the Salesforce integration with Titan Surveys ensures that users can create, automate and track surveys directly from Salesforce, using our drag and drop survey builder, in real-time.
All the data you collect is stored within your Salesforce org. allowing you to create customized surveys, reports, and dashboards with just a few clicks.
Getting customer feedback is simple if your business depends on Salesforce. This is why you’ll appreciate Titan Survey’s integration with Salesforce for automatic email distribution.
At the touch of a button, and with no code, experience strength, speed, and agility in the Salesforce industry. Build surveys fast using any question type you want such as yes/no questions, Likert scale questions, nominal questions, close ended questions, and open ended questions to gather opinions and reviews in an instant!
Transform your business by choosing Titan’s Enterprise Applications for Salesforce today.
How Titan Survey Can Help Your Business Succeed
Reliable, Fast, and Affordable…three keywords that describe the Titan Survey tool.
With Titan Survey, you can view customer feedback and take immediate action, the data you require is at your fingertips.
Worried about your confidential information – with Titan Surveys we guarnatee to secure your confidential organizational data with SalesForce Shield’s end-to-end encryption.
Transform the way you use your Salesforce data and choose Titan Survey’s for Salesforce.
Powerful no-code digital experiences platform for salesforce includes tips, guides, tutorials, and answers to survey design, including survey questionnaire structure and increasing response rates.
We also encourage you to review the YouTube webinar Get to know Titan Survey
Useful Features of Titan Survey
Want to learn more about Titan Survey and our Salesforce integration? Schedule a Demo today.
The Differences Between GetFeedback and Titan Survey
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Conditional logic | ||
Salesforce Integration | ||
Data Collection using zero code | ||
Onboarding Process | ||
Create custom reports | ||
Preview results to see how they look on a smartphone or tablet, with an option to rotate the image to landscape view | ||
Pull data from Salesforce to create more intelligent surveys. | ||
Branding | ||
A robust all-in-one platform for Salesforce | ||
Dedicated Customer Success Manager/24-hour support services | ||
Multilingual | ||
Free trial or version | ||
Cost-effective | ||
Pre-filled information from Salesforce (Get) |
Don’t take a chance, go with Titan
We’ve looked in detail at these two online survey tools, and Titan Survey comes out as the winner every time.
Whether you are a start-up or an established business and whatever your needs are, Titan has a solution for you.
Support your holistic business needs today!
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Disclaimer: The comparisons listed in this article are based on information provided by the companies online and online reviews from users. If you found a mistake, please contact us.