Category: Legal

Salesforce Survey Tools: The Low-Down Surveys are the way to go if you want honest feedback from your customers or employees. Getting feedback from surveys can be used to either identify areas of opportunity to improve or to celebrate the successes of your business.  Before you begin, you need to determine what you want to know. You…

Manage Customer Relationships with Surveys Often, when a customer or an employee has had a negative experience, they are quick to post it on social media, creating a bad image for your business. So, how do you turn negative experiences into positive ones? How can you prevent bad experiences from happening in the future? So many questions…