TITAN COOKIES NOTICE
Last updated: 29, September 2022
We use in our site https://titandxp.com/ (“Site“) cookies and similar files or technologies to automatically collect and store information about your computer, device, and Site usage, in order to improve their performance and enhance your user experience. We use the general term “cookies” in this Notice to refer to these technologies and all such similar technologies that collect information automatically when you are using our Site where this Notice is posted. You can find out more about cookies and how to control them in the information below.
If you do not accept the use of these cookies, please disable them using the instructions in this cookie Notice or by changing your browser settings so that cookies from this Site cannot be placed on your computer or mobile device. Important: disabling cookies on this Site may impair certain Site features.
In this Cookies Notice, we use the term Titan (and “we“, “us” and “our“) to refer to FormLogic Ltd. Our Privacy Policy is available at https://titandxp.com/privacy .
What is a cookie?
Cookies are computer files containing small amounts of information which are downloaded to your computer or mobile device when you visit a website. Cookies can then be sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are widely used in order to make websites work, or to work more efficiently, as well as to provide information to the owners of the website.
Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. Cookies may tell us, for example, whether you have visited our Site before or whether you are a new visitor.
There are two broad categories of cookies:
- First party cookies, served directly by us to your computer or mobile device.
- Third party cookies, which are served by a third party on our behalf. We use third party cookies for functionality, performance / analytics, marketing, unclassified and other technologies, and social media purposes. The third-party cookies are outside of our control. The third parties may, at any time, change their terms of service, purpose and use of cookies, etc. See below additional information on how to manage such cookies.
Cookies can remain on your computer or mobile device for different periods of time. Some cookies are ‘session cookies’, meaning that they exist only while your browser is open. These are deleted automatically once you close your browser. Other cookies are ‘permanent cookies’, meaning that they survive after your browser is closed. They can be used by websites to recognize your computer when you open your browser and browse the Internet again.
Web beacons:
Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are small graphics files that contain a unique identifier that enable us to recognize when someone has visited our website. This allows us, for example, to monitor the traffic patterns of users from one page within our website to another, to deliver or communicate with cookies, to understand whether you have come to our website from an online advertisement displayed on a third party website, to improve website performance and to measure the success of email marketing campaigns. In most instances, these technologies are reliant on cookies to function, and therefore declining cookies prevents them from functioning.
Targeted advertising
Third parties may drop cookies on your computer or mobile device to serve advertising through our website. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. The information collected through this process does not enable us or them to identify your name, contact details or other personally identifying details unless you choose to provide these to us.
How do we use cookies?
We use cookies to:
- track traffic flow and patterns of travel in connection with our Site;
- understand the total number of visitors to our Sites on an ongoing basis and the types of internet browsers (e.g. Chrome, Firefox, Safari, or Internet Explorer) and operating systems (e.g. Windows or Mac) used by our visitors;
- monitor the performance of our Site and to continually improve it; and
What types of cookies do we use?
The types of cookies used by us in connection with the Site can be considered ‘essential website cookies’, ‘functionality cookies’, ‘analytics and performance cookies’, ‘marketing’, ‘unclassified’, and ‘other technologies’. We’ve set out some further information below, and the purposes of the cookies we set in the following table.
- tawk.to Cookies
We use tawk.to for our live chat, The tawk.to widget uses several types of cookies to help us communicate more effectively with our customers. We also store temporary data.
By using the tawk.to widget we collect the following cookies:
| Cookie | Purpose/Description | Expiry | Role |
| tawk_uuid_* | HTTP cookie | 6 months | Essential |
| twk_idm_key | Visitor connection management | Session | Essential |
| twk_token_* | HTML local storage | 6 months | Essential |
| tawk_uuid_propertyId | Visitor tracking | 6 months | Essential |
| tawkUUID (deprecated) | Visitor tracking | 6 months | Essential |
| _tawkuuid (deprecated) | Visitor tracking | 6 months | Performance and functionality |
| ss (deprecated) | Visitor session management | Session | Essential |
| TawkConnectionTime | Manages visitor connection | Session | Performance and functionality |
| Tawk_xxxxxxx (deprecated) | Visitor preference | 6 months | Essential |
Note: The _tawkuuid, tawkUUID, ss and Tawk_xxxxxxx cookies have been deprecated and are no longer supported. They will no longer appear after September 2022.
- Performance / Analytics Cookies
We use Google Analytics Cookie cookies to analyze how the website is accessed, used, or is performing. We do this in order to provide you with a better user experience and to maintain, operate and continually improve the website. For example, these cookies allow us to:
- Better understand our website visitors so that we can improve how we present our content;
- Test different design ideas for particular pages, such as our homepage;
- Collect information about Site visitors such as where they are located and what browsers they are using;
- Determine the number of unique users of the website;
- Improve the website by measuring any errors that occur; and
- Conduct research and diagnostics to improve product offerings.
gtag.js sets the following cookies:
| Cookie name | Default expiration time | Description |
| _ga | 2 years | Used to distinguish users. |
| _gid | 24 hours | Used to distinguish users. |
| _ga_<container-id> | 2 years | Used to persist session state. |
| _gac_gb_<container-id> | 90 days | Contains campaign related information. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out. |
gtag.js and analytics.js set the following cookies:
| Cookie Name | Default expiration time | Description |
| _ga | 2 years | Used to distinguish users. |
| _gid | 24 hours | Used to distinguish users. |
| _gat | 1 minute | Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property- id>. |
| AMP_TOKEN | 30 seconds to 1 year | Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service. |
| _gac_<property-id> | 90 days | Contains campaign related information for the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out |
- The ga.js JavaScript library uses first-party cookies to:
- Determine which domain to measure
- Distinguish unique users
- Throttle the request rate
- Remember the number and time of previous visits
- Remember traffic source information
- Determine the start and end of a session
- Remember the value of visitor-level custom variables
By default, this library sets cookies on the domain specified in the document.host browser property and sets the cookie path to the root level (/). This library sets the following cookies:
| Cookie Name | Default Expiration Time | Description |
| __utma | 2 years from set/update | Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics. |
| __utmt | 10 minutes | Used to throttle request rate. |
| __utmb | 30 mins from set/update | Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics. |
| __utmc | End of browser session | Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit. |
| __utmz | 6 months from set/update | Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics. |
| __utmv | 2 years from set/update | Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics. |
- Optimize – cookie usage
For websites using Optimize, the following cookies are used in addition to the other cookies described in this document:
| Cookie Name | Default expiration time | Description |
| _gaexp | Depends on the length of the experiment, but typically 90 days. | Used to determine a user’s inclusion in an experiment and the expiry of experiments a user has been included in. |
| _opt_awcid | 24 hours | Used for campaigns mapped to Google Ads Customer IDs. |
| _opt_awmid | 24 hours | Used for campaigns mapped to Google Ads Campaign IDs. |
| _opt_awgid | 24 hours | Used for campaigns mapped to Google Ads Ad Group IDs |
| _opt_awkid | 24 hours | Used for campaigns mapped to Google Ads Criterion IDs |
| _opt_utmc | 24 hours | Stores the last utm_campaign query parameter. |
| _opt_expid | 10 seconds | This cookie is created when running a redirect experiment. It stores the experiment ID, the variant ID and the referrer to the page that’s being redirected. |
How to control or delete cookies
You may have the right to decide whether to accept or reject cookies. You may control cookies by setting your browser to turn off cookies as described further below. If you turn off cookies, web beacon and other technologies will still detect your visits to our Site; however, they will not be associated with information otherwise stored in cookies.
As another way of controlling cookies, most browsers allow you to change your cookie settings. These settings will typically be found in the “options” or “preferences” menu of your browser. In order to understand these settings and learn how to use them, please consult the “Help” function of your browser, or the documentation published online for your particular browser type and version.
However, please note that if you choose to refuse cookies you may not be able to use the full functionality of our Site.
The following pages have information on how to change your cookies settings for the different browsers:
- Cookie settings in Chrome and Chrome mobile
- Cookie settings in Firefox and Firefox mobile
- Cookie settings in Internet Explorer and Microsoft Edge
- Cookie settings in Safari and Safari mobile
- Cookie settings in iOS
- Cookie settings in Opera
- Cookie settings in Apple Safari
If you use another browser, you can check if the procedure for your browser is mentioned in this explanatory website.
To opt out of being tracked by Google Analytics across all websites, visit here.
Third Party Websites’ Cookies
When using our website, you may be directed to other websites for such activities as surveys, to make payment in currency other than U.S. dollars, or for job applications . These websites may use their own cookies. We do not have control over the placement of cookies by other websites you visit, even if you are directed to them from our website.
If you use the buttons that allow you to share products and content with your friends via social networks like Google, Twitter and Facebook , these companies may set a cookie on your computer memory. Find out more about these here:
https://www.facebook.com/about/privacy
http://www.google.com/intl/en-GB/policies/privacy
Need More Information?
If you would like to find out more about cookies and their use on the Internet, you may find the following link useful: All About Cookies
Cookies that have been set in the past
If you have disabled one or more Cookies, we may still use information collected from cookies prior to your disabled preference being set, however, we will stop using the disabled cookie to collect any further information.
Contact us
If you have any questions or comments about this cookies Notice, or privacy matters generally, please contact us via email at [email protected].
