Category: Titan Web

Custom Service Process with Salesforce Omnistudio Service processes are the activities, tasks, and procedures involved in customer service. Common examples of service processes that can be used in IT, healthcare, retail, hospitality, financial services, and education include the following: This process involves receiving, tracking, and fulfilling customer requests for service, such as helpdesk support, field service requests,…

If you have been following our series of articles on Salesforce OmniStudio, you will know that this product has a wide variety of applications and can be customized to best suit the needs of a wide range of Omnistudio use cases. In this article, we take a closer look at how OmniStudio is able to streamline case…

We all know that human resources is all about having access to the most personalized data on each individual in your organization so as to enhance performance and drive growth. Every employee matters, and their overall well-being underpins the success and failure of your organization. You can create a personalized digital Salesforce experience for vendors, agents, and…

Lead-nurturing campaigns involve building relationships with potential customers (leads) through targeted and personalized communications as part of a company’s marketing strategy to enhance user digital experience. The objective is to guide leads through the sales journey by providing relevant information, building trust, and staying foremost in their thoughts. Salesforce OmniStudio 2024 provides businesses with tools to develop…

If you have been following our articles on OmniStudio, you will know that it is a great tool for sourcing salesforce leads and opportunities. In this article, we take a closer look at how OmniStudio can assist the technology industry in creating custom lead and opportunity tracking. Towards the end of the article, we will also look…

If you have been following our blog, you will know that we have been closely following Salesforce OmniStudio. Given that OmniStudio is used for creating web applications, you might be wondering how it differs from one of Salesforce’s other major offerings, the Experience Cloud. While there is some overlap between the two products, they are essentially designed…

Creating Salesforce landing pages is a vital part of reaching your target audience and converting leads into customers. No matter your industry, all landing pages should engage your site visitors from the get-go, display an intuitive interface, and present information that will really grab their attention. On this note, including forms in your landing pages is a…

Salesforce application development is the process of creating software that can be accessed via the internet through web browsers and mobile devices. Developing web apps requires combining technical expertise, design skills, and project management skills. To create a web app that meets users’ needs and provides a seamless experience, ensure you follow a methodical and iterative approach….

Salesforce OmniStudio Custom Email Marketing Templates: At Least 75% Faster Workflows Custom email templates are layouts designed in advance to save time in workflow processes. Some businesses are already using Salesforce OmniStudio to help with this task. Custom email templates may also be customized with unique content or layout changes before they are sent out to a…

Custom lightning components in Salesforce are all about improving performance, speeding up development time, and ultimately optimizing the user digital experience. But is OmniStudio able to create custom lightning components? And what would the benefit of using OmniStudio to do this be for your industry? Well, for a start, OmniStudio empowers developers to create custom lightning components…