Category: Titan Web
Agentforce can be built into every application so it is wise for developers to get an understanding of how this artificial intelligence (AI) solution from Salesforce will impact their future projects. Customer service businesses signed up for Salesforce experiencing high volumes of queries, like those working in insurance, financial services, or real estate industries, might have to…
Before implementing Agentforce into your organization, you might want to know how much this Salesforce product is going to cost. Understanding Salesforce’s pricing model for Agentforce, which includes licensing fees, costs for extra features and integrations, as well as ownership costs will help you plan your budgets better. If you want to know “how much does Agentforce…
According to Help Scout, a software company dedicated to customer support solutions, found that 90% of customers expect an immediate response from agents and technicians. This makes sense in a digital-first era where it is the norm to find online customer support services powered by artificial intelligence (AI). However, even though we live in a world that…
Customer service agents often struggle to do their tasks well when they have disconnected software systems. This means that their work tools are in different applications or programs. So, finding and using them to work with essential information is time-consuming and can frustrate customers who want problems resolved fast. For this reason, we would like to inform…
In this digital-first era, people engage with each other on various online platforms and communities. To reach a specific target audience and collect their data from the channels they prefer can become difficult to manage. For this reason, we want to explore Salesforce’s Customer 360 software solutions. They help businesses by collecting customer data from Salesforce apps…
The aim of Retail Cloud (with modern POS) is to reimagine personal shopping for Salesforce retail customers. With it, customers can interact with your business from an actual store or from the convenience of their homes. Join us in the article below as we explore the benefits of choosing software solutions from Salesforce for retail and consumer…
Does Amazon use Salesforce? This question is frequently asked by readers and so we decided to give you all the information you need to understand this global strategic partnership. Let’s get started! Overview of Salesforce and AWS Partnership As of 2023, Salesforce and Amazon Web Services (AWS) decided they wanted to take their long lasting partnership to…
Do you want to know more about Salesforce as a CRM for your travel agency? Join us in the short article below. We dive into giving you some Salesforce insights specifically for the tourism industry. Let’s get started! Overview of Salesforce for Tourism A common question from readers is, “What is CRM in the travel industry?” We…
Operating in the manufacturing industry without dedicated platforms and software tools for specific tasks can slow down operations. To avoid this situation, it’s time to modernize your software stack. Have you heard of Manufacturing Cloud from Salesforce? It helps businesses in this industry connect their opportunities with demand forecasts and supports teams by allowing them to provide…
Salesforce Government Cloud is designed to support organizations operating in the public sector. That’s right, Salesforce provides a super secure and compliant platform that allows organizations to maximize their return on investment in technology with these key results: With these digital improvements, organizations support citizens with better programs and systems while still complying with strict regulations. So, join…
