Titan Customer Reviews on Salesforce AppExchange and G2
We don’t need to tell you how great Titan is. Reviews from Salesforce AppExchange and G2 tell the story on their own. This article compiles the highlights to give you an insider look into how teams use Titan every day. Instead of vague claims, these insights show exactly why customers rely on Titan: a platform that connects directly to Salesforce, is simple to manage, and robust enough to handle complex business processes at scale, backed by exceptional customer support that ties it all together.
We’ve organized the feedback into four key areas that consistently stood out across all reviews. First up, Exceptional Customer Support & Success, where reviewers highlight how Titan’s responsive team, dedicated success managers, and 24/7 support made them feel Titan truly cared about their business.
Next, Ease of Use & Customization for Any Business Need showcases how quickly teams can tailor forms, documents, and workflows with Titan’s intuitive interface. No complicated UIs to slow them down.
Then, Speed, Efficiency & Time-Saving Benefits captures how Titan automates tasks, cuts manual work, and accelerates business processes.
Finally, Powerful Salesforce Integration & Flexibility, demonstrating how Titan leverages real-time data, dynamic forms, and no-code workflows to unlock even more power within Salesforce.
Taken together, these reviews tell a story of a platform designed to keep teams productive, supported, and in control, without extra systems or endless manual work.
Exceptional Customer Support & Success
Customers in this chapter of reviews highlight Titan’s commitment to support. Whether it’s a troubleshooting issue or a specific use case, Titan’s responsive team and dedicated success managers ensure you’re never left in the lurch. With 24/7 support from a team with expert knowledge, clients can always rely on Titan to keep things running smoothly.
Key phrases: customer support, responsive team, dedicated success manager, troubleshooting, client satisfaction, 24/7 support
Salesforce AppExchange Reviews:
“The support is second to none.”
Reviewer: Bo Thompson (Ranger)
Rating: 5 out of 5 stars
Date: 02/28/2025
Amazing tool, great support!
I’ve worked with Titan on a number of projects big and small. The tool is a very comprehensive integration package for forms, sites, and e-signature. It’s been a powerful tool and gives me and my team lots of options for supporting our clients.
The setup and configuration features allow for tremendous flexibility in how we implement these tools for our clients as well. Not to mention the support is second to none…very responsive and always willing to help.
I would definitely recommend this to anyone needing a tightly integrated with Salesforce form/e-sign/sites tool.
“Titan truly cares about their customers.”
Reviewer: Al Huerta
Rating: 5 out of 5 stars
Date: 02/27/2025
Amazing platform of products and incredible people
I have been working with Titan for the past 2+ years with Titan as a Salesforce Partner and have implemented various products on the platform for multiple customers. Along the way I have leveraged the excellent support team at Titan and have gotten my entire team comfortable with the product suite.
The staff at Titan truly care about their customers and are always willing to work through any one-off situation or issues which can be encountered in any technology product. For document generation, e-signature, customer portals or multiple other requirements I strongly recommend reaching out to Titan to see how they can help!
“A powerful, feature-rich solution.”
Reviewer: Mendy Kurant
Rating: 5 out of 5 stars
Date: 03/05/2025
Outstanding product with exceptional support
We’ve been working with Titan for several years now on many different projects. Titan is an incredible product that has evolved into a powerful, feature-rich solution. It is the perfect complement to Salesforce, seamlessly integrating to enhance its functionality.
What truly sets Titan apart is the amazing team behind it. Their dedication, expertise, and top-notch support ensure we get the best experience possible. They are laser-focused on the project’s success, always listening to feedback and improving the product.
If you want a reliable, innovative solution backed by a team that genuinely cares, Titan is the way to go. Highly recommended!
“Awesome system, unbelievable service!”
Reviewer: Brett Hall
Rating: 5 out of 5 stars
Date: 02/18/2025
Awesome system, unbelievable service!
Titan helped tailor a customized form and doc gen solution that helps us move to a fresher and more flexible workflow. Beyond having a great system, the fact that the help provided is easy to access and effective at solving issues has made working with them stress-free.
“It’s been a game changer for us.”
Reviewer: Ishaan Hussain
Rating: 5 out of 5 stars
Date: 09/12/2024
Amazing technology and service
I highly recommend Titan for anyone looking to give end users seamless access to Salesforce while maintaining privacy and control over sensitive data. It’s been a game changer for us, providing a user-friendly interface that integrates perfectly with Salesforce.
One of the standout aspects of working with Titan is their amazing engineering team—particularly one engineer who went above and beyond to ensure everything was customized to our exact needs. Their support and expertise made the whole process smooth and efficient. Titan is a solid solution with a great team behind it!
“I cannot express how valuable the product and service has been to our company.”
Reviewer: Devon Ashcraft
Rating: 5 out of 5 stars
Date: 02/13/2025
Stellar team and excellent product
Our organization was in need of a solution for questionnaires and contract signage. When searching for a solution that was both cost effective and low/no-code we were fortunate enough to have found FormTitan. I cannot express how valuable the product and service has been to our company.
We are still finding new ways to utilize all the tools in the arsenal that FormTitan has to offer. Special shout out to Amit, Crystal, and Mihai! They have made the experience building and supporting the product as painless as possible.
“I’ve found it really versatile.”
Reviewer: Mosheet Wollis
Rating: 5 out of 5 stars
Date: 12/25/2017
Great features and support
I’ve been using it for a couple of months, and I’ve found it really versatile. Easy salesforce connectivity. Great customer service, responsive and open to feedback.
“FormTitan is an absolute game-changer!”
Reviewer: Moshe Cosio
Rating: 5 out of 5 stars
Date: 02/16/2025
Powerful, Flexible, and Easy to Use!
FormTitan is an absolute game-changer! It makes building forms, automating workflows, and integrating with Salesforce effortless. The real-time Salesforce sync keeps everything up to date, and the JS personalization feature is a standout—it lets us fully customize forms and create dynamic user experiences.
What we love most? It’s powerful yet simple. Whether it’s a basic form or a complex process, FormTitan handles it all—without needing to code (unless you want to!). Plus, it’s secure and compliant, so data is always protected.
If you’re looking for a tool that saves time and gives you full control, FormTitan is the way to go. Highly recommend!
“I wanted to recommend this amazing tool and the outstanding customer support team.”
Reviewer: Galit Lahav
Rating: 5 out of 5 stars
Date: 12/27/2023
Amazing Tool and outstanding Customer Support
I wanted to recommend this amazing tool and the outstanding customer support team, the tool is intuitive and anything can be achieved. It has new features and the titan academy is very helpful. from my perspective, this is the most powerful platform for creating forms that connects to SalesForce. I strongly recommend it.
“FormTitan has been a fantastic product for our firm.”
Reviewer: Ryan Asher
Rating: 5 out of 5 stars
Date: 10/16/2023
Great Products and Greater Service
FormTitan has been a fantastic product for our firm. They have an array of process oriented solutions that easily integrates with salesforce and is highly customizable. Their team is highly effective, honest, hardworking and are great communicators. Quite frankly I don’t know when these guys sleep. I’ve messaged them at all sorts of different hours and always receive a prompt response, even on holidays.
We’ve worked with many different vendors and by far FormTitan is our favorite. I highly recommend them to anyone considering their products or services. A special thanks to Claudiu, Ben, and Arkady, who worked way beyond what was requested and required of them to ensure we materialized the various projects our firm was working on.
“We LOVE Titan not just because it’s a tool that does everything we need it to do, but they also have the best customer service I’ve ever experienced.”
Reviewer: E Griffin-Ortiz
Rating: 5 out of 5 stars
Date: 05/30/2023
Just the best customer service, ever!
We LOVE Titan not just because it’s a tool that does everything we need it to do, but they also have the best customer service I’ve ever experienced. I tend to enjoy a DIY approach to learning tools like this (i.e. a trial-and-error iterative process), until that becomes frustrating and I need to reach out to customer service. I the lame DIY approach recently while building an advanced template for DocGen reports to integrate with Salesforce.
While I was struggling with some complex configurations (complex for me) I received an email and chat message reaching out to ask if I wanted some assistance. What an amazing lifeline. It was even on a Friday evening after standard work hours. The help I received was on point and easy to understand. I no longer wait if I find myself puzzled over how to build something in Titan. I now just reach out to schedule a quick work session with them and they, without fail, help me build better, smarter DocGen templates and forms.
“The product itself is easy to use and has structured and flexible options for the day-to-day work of the organization.”
Reviewer: Timur Mamedov
Rating: 5 out of 5 stars
Date: 05/16/2023
The best customer service I have encountered during my work.
The product itself is easy to use and has structured and flexible options for the day-to-day work of the organization. When we encounter a problem, the customer service gives a solution really fast, they are always kind and responsive to listen and help with any issue. It is also important to note that it is very easy to learn the product with the help of the videos on the website and on YouTube.
“Cx support is also great. Very helpful!”
Reviewer: Nidhi Sharma
Rating: 5 out of 5 stars
Date: 05/12/2023
Nice experience with this product.
Cx support is also great. Very helpful! The new version (version 2) has so many new and customizable features but it takes time to learn and get a good hands-on it.
“The customer success manager was exceptional.”
Reviewer: Derya Koca
Rating: 5 out of 5 stars
Date: 05/10/2023
Great Customer support
The customer success Manager(Claudiu Vasile Șeicaru) provided by Form Titan was exceptional. Their team was responsive, knowledgeable, and went above and beyond to assist me whenever I had questions or encountered any issues. What impressed me the most was the wide range of features and customization options offered by Form Titan. From conditional logic and advanced calculations to integrating with various third-party applications, it provided me with the flexibility to create dynamic and interactive forms that captured all the necessary data.
“Erez is absolutely fantastic – he is quick to communicate, patient, and very talented at his job.”
Reviewer: Nathan Wood
Rating: 5 out of 5 stars
Date: 04/20/2023
Erez is the Man!
Erez is absolutely fantastic – he is quick to communicate, patient, and very talented at his job. Our team just got set up with Titan Forms and Erez was key in helping us implement this new system for our W2L form submissions. I highly recommend the Titan app, and cannot speak highly enough of the support that we have received. Thank you very much!
“The support button on the bottom of the page is extremely helpful.”
Reviewer: Ariel Ge
Rating: 5 out of 5 stars
Date: 04/19/2023
Awesome support team!
The support button on the bottom of the page is extremely helpful. As a new user, Form Titan is very different from what I used before and I was kind of lost. I got Claudiu to support me and he answered my questions with patience and all my problems were resolved! The support was fast and helpful. Thanks very much!
“Claudio Seicaru gave me an immediate solution with patience and kindness.”
Reviewer: Sharon Schechter
Rating: 5 out of 5 stars
Date: 04/17/2023
Great support help from Claudio Seicaru
We’ve been working with Titan Web for our current project and I had a problem that I could not find the solution on the help movies, suddenly jumped the “we are here” and Claudio Seicaru was there. Good Start. Claudio gave me an immediate solution with patience and kindness and to top that, also showed me so many more things to improve my project. The support was immediate and professional. Great service. Thank you so much!
“Great Product! I have been using Titan for the last 2 years.”
Reviewer: Amanda Wenk
Rating: 5 out of 5 stars
Date: 03/08/2023
Love using Titan!
Great Product! I have been using Titan for the last 2 years. Easy to use and the customer success team is great! Always has a fast answer and a fix to all my questions.
“This App is a must have for any Org!”
Reviewer: Marius Swart
Rating: 5 out of 5 stars
Date: 03/02/2023
Titan is awesome!
If you need to expand your Org beyond Lightning Screens, look no further. This App is a must have for any Org! You can build very sophisticated Applications without writing code. And support is unmatched by any software company/product I have worked with. Titan rocks!!
“The support is very fast and helpful.”
Reviewer: Jaufret Turner
Rating: 5 out of 5 stars
Date: 12/15/2022
Nice platform with very good support
Very extensive integration. The support is very fast and helpful. Would definitely recommend!
“Customer service from our rep has been outstanding.”
Reviewer: Konstantin Panov (Four Star Ranger)
Rating: 5 out of 5 stars
Date: 12/13/2022
Powerful Integration – Great Support
Flexibility and integration is pretty simple. Form web 2.0 was a massive success with lots of new functionalities. Customer service from our rep has been outstanding. If you are looking for an online forms tool to collect data for a wide range of use cases, look no more.
“Anytime I have a question, the team gets back to me right away.”
Reviewer: Anne Bottema
Rating: 5 out of 5 stars
Date: 12/06/2022
Awesome Customer Support
Anytime I have a question or issue I know I can just send an email or submit a case and the team gets back to me right away. They either send a helpful video or will schedule a call to make sure my problems are solved ASAP. I highly recommend Titan web!
“Anytime I have a question, the team gets back to me right away.”
Reviewer: Anne Bottema
Rating: 5 out of 5 stars
Date: 12/06/2022
Awesome Customer Support
Anytime I have a question or issue I know I can just send an email or submit a case and the team gets back to me right away. They either send a helpful video or will schedule a call to make sure my problems are solved ASAP. I highly recommend Titan web!
“The customer success Manager is very prompt in his responses and helped very quickly with a Dev request.”
Reviewer: Gayathri Raman
Rating: 5 out of 5 stars
Date: 11/25/2022
Customer Success Manager helpful with a custom development request
The customer success Manager is very prompt in his responses and helped very quickly with a Dev request. Thank you.
“The team is passionate and committed to growing the product suite to meet the needs of clients.”
Reviewer: Amy Rowe (Double Star Ranger)
Rating: 5 out of 5 stars
Date: 11/11/2022
Robust product. Great support.
I’ve been using Titan for over a year and find it incredibly intuitive and easy to use. It’s extremely robust and the Salesforce integration is top notch. The team is passionate and committed to growing the product suite to meet the needs of clients. The technical team is incredibly helpful – Claudiu Seicaru, Erez Ziman, Yaron Ollech, Amit Midha – very talented and patient. Titan is a great asset to the Salesforce ecosphere. As a consultant, I’ll continue to recommend and use!
“Erez Ziman is awesome and he jumped on a zoom call with me right away to solve my problem.”
Reviewer: Anita Tansil
Rating: 5 out of 5 stars
Date: 11/04/2022
Excellent Live Support
It’s very user friendly and easy to use. If you have any problem building a form or designing it, they have live chat feature to chat with their support team. Erez Ziman is awesome and he jumped on a zoom call with me right away to solve my problem. I have experience with another digital form similar to FormTitan, but I would highly recommend FormTitan.
“I love working with the Form Titan team.”
Reviewer: Joanna Smart
Rating: 5 out of 5 stars
Date: 10/28/2022
Assistance top notch
I love working with the Form Titan team. I enjoy doing all the form and web building myself but when I get stuck they always has the right answer. I love that they can send me walk through videos that 99% of the time get me through the problem or they are always available to jump on a call and walk me through particularly troublesome problems. They helped me today saving me a ton of time by showing me buttons in Titan that I did not know existed. This saved me from having to rewrite the whole program over and this is just one instance where they have made a huge improvement on our business.
“Very supportive of the client journey.”
Reviewer: Becca Smith
Rating: 5 out of 5 stars
Date: 10/25/2022
Thank you for support
Hello! Thank you Ilia for all the support. I had a form with Salesforce Integration which required troubleshooting the different push and gets as we used a custom save and resume on the form. Ilia had many solutions for this process and helped me push past the different issues. He also helped with a document generation piece where I was struggling to find the right steps for generating a document from Salesforce and was generally very supportive of the client journey in using Form Titan. Thank you! Becca
“I’ve never seen anyone accomplish so much in so little time”
Reviewer: Justin Euteneier
Rating: 5 out of 5 stars
Date: 10/19/2022
Excellent onboarding support
We are using Titan Forms to interface with volunteers and “log” their activity. It’s a simple setup but because we wanted to integrate with Salesforce it required some help. They provided complimentary onboarding and our Titan expert, Claudiu, was fantastic. I’ve never seen anyone accomplish so much in so little time in terms of orientation and providing a real solution. But Claudiu didn’t stop there. He followed up and made sure our implementation was successful before launching. So far I’m really happy with Titan Forms.
“They were VERY responsive to my chat request.”
Reviewer: Kurt Vannucci (Double Star Ranger)
Rating: 5 out of 5 stars
Date: 10/19/2022
Updating to Forms 2.0
They were VERY responsive to my chat request and launched a zoom call to walk me through some of the basics for Forms 2.0 as it is very different than the classic build. Saved me tons of time with a quick 10 minute overview.
“Adding the Titan platform to our Salesforce environment is a game changer for our business.”
Reviewer: Jenny Stence
Rating: 5 out of 5 stars
Date: 09/20/2022
A Game Changer!
Adding the Titan platform to our Salesforce environment is a game changer for our business. The knowledge and experience behind Titan Forms along with their white-glove service have been exceptional. We highly recommend Titan Forms.
“I really can’t say enough good things about Titan.”
Reviewer: Steve Carney
Rating: 5 out of 5 stars
Date: 08/25/2022
Always Awesome
I really can’t say enough good things about Titan and the support I have received EVERY TIME I’ve contacted them. I had a meeting today with Erez, our customer service representative, again awesome. He took a real interest in our business and wanted to know all about our business, so he could provide the best guidance. It was a very organized and thorough call. He wanted to see how our company uses Titan, including the challenges. If you have any doubts regarding buying the product, DON’T look any farther they are the best.
“My favorite tool so far.”
Reviewer: 1075622555
Rating: 5 out of 5 stars
Date: 08/19/2021
Amazing Tool
My favorite tool so far, with a wonderful support team and solutions. recommended!
“I’ve never once had an issue that their team wasn’t able to fix with me within hours.”
Reviewer: Mitchell Xeplatis (Four Star Ranger)
Rating: 5 out of 5 stars
Date: 04/29/2021
Incredible Support
This is a powerful tool with some learning curve – but the FT team is ready to help out at every turn. I’ve never once had an issue that their team wasn’t able to fix with me within hours.
“My problem was solved quickly.”
Reviewer: Cindy Wu
Rating: 5 out of 5 stars
Date: 04/22/2021
Excellent and fast service
My problem was solved quickly by Benny. Once I created a case, the support team contacted me immediately. I am really appreciated. My issue was the date/time is one hour different between the Formtitan and Salesforce. And the solution is to go to advanced and checked the UTC mode. Thank you, Benny to fix my problems.
“The Titan team is incredibly knowledgeable and helpful.”
Reviewer: Marvin Leininger
Rating: 5 out of 5 stars
Date: 03/05/2021
Feature Packed Product With Instant ROI
Titan is packed with functionality and is the best ROI of any app we have installed in our org. The Titan team is incredibly knowledgeable and helpful, their customer support is responsive and fully engaged in addressing any problems or questions one may have when configuring the product. We chose Titan for their document generation and electronic signing features but the more we use it I continue to be amazed at their deep feature offering. Special shoutout to Amit, he delivered on every commitment made during the sales process. We look forward to the continued growth of the product and use of the Titan platform.
“Their customer service is top notch.”
Reviewer: Russ Dale
Rating: 5 out of 5 stars
Date: 02/26/2021
Best Value for any product I’ve ever gotten on the app exchange
Bought for the nonprofit organization I work at. We’ve used Form Titan to integrate the now over 60 customer facing forms to our Salesforce Org. Its flexibility and customizability has met every need and use-case we’ve come across as an organization over the past 2 years. Their customer service is also top notch. They are always quick to reply to my messages over chat or get on a zoom call if needed. I wish I could write more about all the different features Formtitan has to offer, but I haven’t gotten around to all of them. I’m excited to implement them for our organization once I get the chance.
“Team is marvelous and an extraordinary service provided by the team.”
Reviewer: JJ J
Rating: 5 out of 5 stars
Date: 02/25/2021
Perfect tool for Integration
Product: One of the Powerful Product i’ve used so far! The product is easy to setup and configure as required by the business and product is very easy to understand with lots of resources and videos. Team: Team is marvelous and an extraordinary service provided by the team to help you any time through the week and also they have an incredible support team that will guide you through Zoom Meeting.
“Amit and his team are absolutely the best!”
Reviewer: Brittany Nobach
Rating: 5 out of 5 stars
Date: 02/18/2021
FormTitan is AMAZING!
Amit and his team are absolutely the best! They are very helpful and will provide you with the tools to get you going. They are available to help when needed and also share the Titan knowledge so that you can independently proceed with your form making. I love their videos as they are super easy to understand and get right to the point! The form making process is so easy to understand and has been so helpful for our company as we have been able to move away from visualforce pages with ease. Thanks so much!!
“Extremely helpful and responsive… thankful for the robust information gathering tools.”
Reviewer: Milla Chappell
Rating: 5 out of 5 stars
Date: 01/13/2021
Thank you Form Titan
Our organization is so thrilled with Form Titan! Amit and his team have been extremely helpful and responsive, and we are thankful for the robust information gathering tools we now have for our Non-Profit. Thank you so much!
“Very happy with everything overall.”
Reviewer: Jorge Arturo de la Torre Esquivel
Rating: 5 out of 5 stars
Date: 11/23/2020
Amazing Solution with a top class Support Team
I really like how there is always a solution for what you need. The tools they provide make the solution look very powerful and easy to use. It is complex in terms of how deep you can go with building your solution, but most of the things you do to accomplish the final result are simple. Received help by the Support Team which is awesome and very responsive. Very happy with everything overall.
“Great Tool! Highly recommended… amazing support with pro team.”
Reviewer: Ohad Cohen
Rating: 5 out of 5 stars
Date: 09/13/2020
Double Star Ranger – Great Tool! Highly recommended!
Great tool, working great and easy with Salesforce. Amazing support with pro team.
“Their customer support is phenomenal.”
Reviewer: Caroline M
Rating: 5 out of 5 stars
Date: 07/24/2020
Gamechanger!
I didn’t believe the hype, but after rolling out a portal (complete with complex Salesforce integration) in a couple of days . . . have to admit . . . I’m a believer! FormTitan really does deliver what they promise – a low code tool that non-developers can quickly customize for their needs. And their customer support is phenomenal. Quick to respond and always with a solution. Working with Benny and Amit has been very helpful and productive.
“Good first Customer Service.”
Reviewer: Marc Hohl (Double Star Ranger)
Rating: 5 out of 5 stars
Date: 07/07/2020
Good first Customer Service
I had an issue and it was solved very quick. So thats really great!
“Speedy and Effective Support Response.”
Reviewer: Lauren Calderon (Ranger)
Rating: 5 out of 5 stars
Date: 06/22/2020
Speedy and Effective Support Response
Thank you to Benny for the great response time and assistance!
“Great Professional Services and Support.”
Reviewer: Denis Zhirovetskiy
Rating: 5 out of 5 stars
Date: 06/18/2020
Great Professional Services and Support
I would just like to say thank you to Amit and Benny for their great support and professional services department. We have been working with them for a few months now redesigning our processes to be integrated with SalesForce and the product works better than advertised. We are saving many hours with our integrated onboarding process for new clients.
“Great tool, even better customer service”
Reviewer: Emily Hicks-Rotella
Rating: 5 out of 5 stars
Date: 06/04/2020
Great tool, even better customer service
FormTitan is easy to pick up, especially if you’re familiar with form-building. There is also a training for every little feature, which is great to see. Most importantly, the staff are super helpful and responsive when it comes to asking questions and getting support.
“My favorite Salesforce tool!”
Reviewer: Rachel Reser
Rating: 5 out of 5 stars
Date: 05/21/2020
My favorite Salesforce tool!
And I’m just getting started. The capability is surpassed only by the customer service. I’d love to see a FormTitan user group and see how others have utilized it – I’m certain I’ve only seen the tip of the iceberg.
“Service above all”
Reviewer: שמואל ורד
Rating: 5 out of 5 stars
Date: 02/23/2020
Service above all
Beyond being an excellent computer program, I must commend and praise Titan staff for listening to their customers’ needs and implementing new features in an amusingly short period.
“Brilliant – gamechanger!”
Reviewer: Pia Louise Rasmussen
Rating: 5 out of 5 stars
Date: 02/20/2020
Brilliant – gamechanger!
Been using Formtitan for a while, and I keep getting impressed by the functionalities and possibilities. It is as if everything is possible! Besides the amazing app, as if that was not enough – their support is second to none! I have never tried support like Titan support!
“Great product with excellent customer support”
Reviewer: Herb Senft
Rating: 5 out of 5 stars
Date: 10/28/2019
Great product with excellent customer support
The FormTitan product, along with their technical support, is outstanding. I have used a competing product, which while useful, was not as intuitive or functional as FormTitan. Furthermore, the support that FormTitan provides is best in class. They are always ready and willing to answer questions quickly and patiently. I would recommend this product above all others when it comes to Salesforce forms.
“Great Product & Great Support”
Reviewer: Dan Marcure
Rating: 5 out of 5 stars
Date: 10/18/2019
Great Product & Great Support
There has been no limit to what I can achieve using FormTitan and support has been able to point me in the right direction every time.
“Very powerful tool. Great support team”
Reviewer: Scott Perley
Rating: 5 out of 5 stars
Date: 10/15/2019
Very powerful tool. Great support team
Was looking for a tool for our non-profit to switch away from paper-based and spreadsheet inbound registrations and opted for the trial. While the tool works very well, it was the support team’s responsiveness, exceptional support, and friendliness that won me over. This helps me feel confident that we have a trusted partner to help us along.
“Outstanding Product, Documentation and Support”
Reviewer: Charlie Schilderink
Rating: 5 out of 5 stars
Date: 06/27/2019
Outstanding Product, Documentation and Support
The reviews say it all! This is an outstanding product! Their documentation is excellent! Their support is even better. Swift response and they take the time to understand your issue. They will even take the time to teach you how to maximize your use of the tool. If features or functionality do not currently exist they will evaluate and consider building it into their product. Keep up the great work!
“Titan to our business!”
Reviewer: Amit Midha
Rating: 5 out of 5 stars
Date: 04/12/2019
Titan to our business!
First UK review here….. As a country we are going through some changes, Brexit ahem, as such decision making has been hard. As a business using Salesforce, making decision on APP is harder than Brexit. When I approached Benny for his product he had zero clients in UK. Maybe he thought brits don’t have a sense of humour. We had forms package which was good but limited and we were constantly hitting the wall. When I approached Benny for demo , it was like Shazam meeting the wizard for the first time. You’re confused but excited. After the demo, I took a free trial and was blown away. The forms deliver magic one after the other. The support is awesome and they get back to you fast. You just have to say the name…..It’s Titan not Shazam 😉 Benny reminds me of Sherlock Holmes, he knows his stuff and solves problems faster than I can explain them. We look forward to inviting Benny for cup of tea to our shores and help him conquer UK.
“I love this app!!”
Reviewer: Melody Goede
Rating: 5 out of 5 stars
Date: 12/13/2018
I love this app!!
This app is a life saver, easy to use and loaded with functionality! And the customer service is some of the best ever, Bennie is responsive and extraordinarily helpful. Huge thumbs up, I highly recommend it.
“Best Customer Support + Robust functionality”
Reviewer: Yaqi Zhu
Rating: 5 out of 5 stars
Date: 07/19/2018
Best Customer Support + Robust functionality
We have been worked with Formtitan people during 3 weeks, and they are always responsive to our questions, problems and also creative requirements. I loved to work with them together and the Tool is very readily to learn and use it. I really suggest Formtitan for rapid implementation of webbased form, and easy integration with Salesforce.
“They get your issue resolved as quick as possible”
Reviewer: Kengi Magallanes
Rating: 5 out of 5 stars
Date: 07/06/2018
Formtitan is the best Form Builder
I’ve trying to use so many other Form builders, But it didn’t really work. until my Boss told me about Formtitan and it’s already connected to SF. So, I was so excited to try it. And fortunately I like it, and I can say with high voice that is the best Form Builder I found until now. The support team are great, So helpful and they get your issue resolved as quick as possible. and once you tell them about a new option that you need it and you couldn’t find it, they try their best to create it quickly an with high performances. I’m so happy to work with Formtitan, and I highly recommend it to Every one who’s looking for Great Form Builder. At Home Solutions….
“The capabilities are endless and the customer support is outstanding!!”
Reviewer: Omer Hess
Rating: 5 out of 5 stars
Date: 06/17/2018
Number 1 Form Builder by far
I have been working with Form Titan several months now. The capabilities are endless and the customer support is outstanding!! Definitely recommend this app, as it is easy to use and the best form building app!
“the customer support staff was prompt and helpful.”
Reviewer: C100 Connect
Rating: 5 out of 5 stars
Date: 06/01/2018
Quick Customer Service
Had issues with editing a live form and the customer support staff was prompt and helpful.
“fantastic customer service.”
Reviewer: Amy Cobb
Rating: 5 out of 5 stars
Date: 05/21/2018
Great tool, great support
This is a really great form building tool – there is lot of flexibility with how data can integrate with Salesforce. They also have fantastic customer service. Benny is always very quick to respond to questions, and happy to suggest solutions and and help with every aspect of the form.
“Support response time is great.”
Reviewer: Lorraine Hopkins
Rating: 5 out of 5 stars
Date: 05/10/2018
Great support
Appreciated the support as we built our first form and integrated with Salesforce. Support response time is great. FormTitan took time to understand our needs and accommodated those needs to make forms easier to view and use, especially for less technical individuals we often work with. Thanks for coming up with the Smart-v 1 link!
“The support is great and immediate.”
Reviewer: Mor Baranes
Rating: 5 out of 5 stars
Date: 05/03/2018
Great form Builder
We were looking for a form builder that will support our requirements and Form Titan answers all our needs, that were very complicated. The support is great and immediate. Highly recommended!
“It’s a pleasure to work with Formtitan team”
Reviewer: Nadav Gez
Rating: 5 out of 5 stars
Date: 05/03/2018
Great Tool & Fast and professional Support
It’s a pleasure to work with Formtitan team
“the support service is wonderful, they answer to all your questions very quickly”
Reviewer: Gabriel ESSEMINI (Ranger)
Rating: 5 out of 5 stars
Date: 03/08/2018
Best form builder in the market
This form builder is just perfect. First, it is fully connected to Salesforce so you can read and write on any record of any object of Salesforce. Second the platform is very easy to use, you become an expert in few hours of training and use Also they though about everything, you can do almost everything you want. Finally, the support service is wonderful, they answer to all your questions very quickly and they always have a solution for you. Ho, I forgot, it is less expensive than any other form builder connect to Salesforce in the market
“Their support team really is the best out there for this kind of form solution”
Reviewer: Corrina Cohen
Rating: 5 out of 5 stars
Date: 12/18/2017
Easy to use, fantastic support, enterprise for the price of one integrated user on other apps
I have tried almost every form builder available for SF. Not only can this form builder actually check for existing records before making a new one, but when I couldn’t figure out how I misconfigured this setting, they got on the phone with me and walk through all of it until I was comfortable with the data being submitted. The more expensive form services either blew me off since I was a trial or we not helpful. I am looking forward to replacing all of our non-integrated forms with this new tool to save us time automating and to seriously cut down on the number of duplicate records we deal with daily. For the same price as the more expensive app on the exchange, I get multiple users instead of only one. I am grateful to find FormTitan as we were about to spend a lot more on a tool that I was not happy with it’s capabilities or support team.
“Amazing support, amazing builder, amazing everything!”
Reviewer: Ruslan Dadashev
Rating: 5 out of 5 stars
Date: 12/14/2017
Great Formbuilder
So we used a different system untill we were advised to take a look at FormTitan and we were instantly sold. Amazing support, amazing builder, amazing everything!
“Behind’ the product there is an amazing team, willing to help/support”
Reviewer: יניב + דבורה עולים
Rating: 5 out of 5 stars
Date: 12/07/2017
Great app! a lot more than just a form!
Form Titan is a powerful tool that helps our organization to manage data with salesforce in a simple and very effective way! table option is amazing! “Behind” the product there is an amazing team, willing to help/support and ready to listen to new ideas and improve the product.
“Tell people what you are going to do and then do it.”
Reviewer: Aaron Talone
Rating: 5 out of 5 stars
Date: 12/01/2017
True to their Word
Perhaps the most important lesson in business is to understand as early in your career as possible to do one thing: tell people what you are going to do and then do it. Success is really that simple. The folks at FormTitan understand this very well and I appreciate their assistance. As a form novice I looked at multiple software packages. Between salesforce integration, customization of objects, ease of use and customer service the product is unparalleled. Keep up the good work Benny, Amit and the team at FormTitan.
“Best product in the market!!!”
Reviewer: Ronen Moran
Rating: 5 out of 5 stars
Date: 11/29/2017
Ronen Moran – pro-file
Best product in the market!!! Best support and more!!! Do not hesitate, get the product!!!
“We have received amazing online support and direction.”
Reviewer: גיטל קפלן
Rating: 5 out of 5 stars
Date: 11/28/2017
amazing experience working with formtitan
We are an immediate medical response organization and need to produce forms in PDF format. Formtitan seems to be the answer for us. We have received amazing online support and direction. Benny is a pleasure to work with and extremely helpful and available.
“Very fast to respond and help with any issues.”
Reviewer: LSC SF-Admin
Rating: 5 out of 5 stars
Date: 11/27/2017
Super helpful!
Very fast to respond and help with any issues. Can’t wait to get more familiar with the product.
“This product is the best I’ve ever met!”
Reviewer: Levi Mendelson
Rating: 5 out of 5 stars
Date: 11/27/2017
Great product – a wonderful solution
After I have been using same solution from another company for years I have to say that this product is the best I’ve ever met! I would like to emphasize that the service I received was excellent Thanks Benny
“Support team was easy to get in touch with and easy to work with team.”
Reviewer: Veer Sharma
Rating: 5 out of 5 stars
Date: 11/08/2017
Great Tool and Team Support
My company uses this tool. Support team was easy to get in touch with and easy to work with team. I am pleased with the results and look forward to a good working relationship!
“Anytime I’m building a new form or run into an issue, they are available for quick and fast resolution.”
Reviewer: rohit saini
Rating: 5 out of 5 stars
Date: 10/13/2017
Easy to Use, Great Service!
The forms are easy to build. My favorite part of tool is the quick support from their HelpDesk team. Anytime I’m building a new form or run into an issue, they are available for quick and fast resolution. They give helpful answers and feedback to ensure I am able to solve my own issues the next time. Great experience overall!
“Extending help outside their business hours just to answer and fix my concerns.”
Reviewer: Rori De La Cruz
Rating: 5 out of 5 stars
Date: 10/06/2017
Best Form Integration to SF / Great customer support
Form Titan has the best features you can imagine, greatly help our business, all our requirements has been met. We are currently using the form builder to create records (Account/Contact/Enquiries) in SF upon website submission. People behind this app especially Benny and Amy are very accommodating when it comes to supporting customer. Extending help outside their business hours just to answer and fix my concerns. Highly recommended!!
“The one thing that really sells me on this app is the customer service.”
Reviewer: madhu poddar
Rating: 5 out of 5 stars
Date: 10/04/2017
Great forms integration
“Very powerful tool to help sales processes. I love that it is very simple to use and integrates well with Salesforce. The one thing that really sells me on this app is the customer service. Their team is absolutely amazing and they have helped me out with numerous things. They are always quick to respond and always follow up. Very pleased with the product and the customer service! “
“Outstanding Support and Professional Team”
Reviewer: Verified User in Marketing and Advertising
Rating: 4.5/5
Date: 11/5/2025
Review Link: https://www.g2.com/products/titanforms/reviews/titan-forms-review-11914575
What do you like best about Titan Forms?
Titan offers the best support I have experienced from any vendor. Their team is professional and responds quickly to any inquiries.
What problems is Titan Forms solving and how is that benefiting you?
I have been able to create professional-looking, on-brand forms that include all the necessary features. After testing several different vendors, I found that none matched the capabilities and built-in features that Titan offers.
Ease of Use & Customization for Any Business Need
Titan’s interface is straightforward, letting teams focus on what matters. The following reviews highlight how, with Titan’s intuitive tools and customization options, businesses can quickly tailor forms, documents, and workflows to their specific needs, no matter the industry. Whether you’re streamlining client intake or automating document generation, Titan adapts to your requirements.
Key phrases: easy to use, customization, user-friendly, flexible solutions, business-specific needs, tailored forms
Salesforce AppExchange Reviews:
“A must have to improve your user experience”
Reviewer: Tysha Jordan
Rating: 5 out of 5 stars
Date: 04/01/2025
MUST HAVE TO IMPROVE YOUR USER EXPERIENCE
The platform is incredibly robust and simple to use once you have gone through some initial onboarding videos and such. We were able to create efficient and beautiful sites for external & internal users using Titan as the front end. Their product documentation and youtube channel is extremely helpful not to mention the amount of content they offer is a big plus! EVERY single person at Titan I’ve engaged with is beyond knowledgeable and they were able to immediately address our business cases or issues. I’ve worked with a handful of vendors and the Titan team is one of the best I have ever engaged with. I highly recommend this product for anyone looking to enhance your overall user experience with little to no-code. Team Titan forever!
“Titan makes every Salesforce use case a delightful creative experience.”
Reviewer: Mikey Linial
Rating: 5 out of 5 stars
Date: 12/28/2023
Suddenly you can do anything you ever wanted with Salesforce
Titan makes every Salesforce use case a delightful creative experience. whether your goal is service, operation, marketing, data collection, or that “thing” that your company just has to achieve, you can be sure Titan will get you there swiftely and easily, like no other solution out there. You can construct any imaginable interface, streamlining live data from and to your Salesforce org, creating perfect digital communication channel with your customers. I’ve been already using this tool for a few years for many clients, and the possibilities just don’t cease to amaze me.
“We hit the JACKPOT and found Titan’s suite of ZERO Code enterprise apps for Salesforce.”
Reviewer: Mark Baker
Rating: 5 out of 5 stars
Date: 10/22/2024
The Ultimate No-Code Experience for Salesforce!
Many organisations are looking for a low-code digital platform that can solve all business needs using only clicks. But what companies don’t always know, is that a low-code solution eventually ends up requiring a LOT of code. The main problem is that for complete customisation of layouts and behaviour, most low-code tools need to be supported by coding and development.
For this reason, the team at Seven20 was looking for a no-code digital platform to better implement Salesforce for our clients. Unfortunately, we initially struggled to find a 100% codeless solution that also provided real flexibility and scalability. This is until we hit the JACKPOT and found Titan’s suite of ZERO Code enterprise apps for Salesforce.
Titan’s new-age platform is a single supercharged platform that provides end-to-end business solutions for almost any use case. The solution requires no advanced technical know-how and provides real-time access to the Salesforce CRM without the expense of having to pay for multiple tools and renewal fees. Titan’s dedicated professional support is free to all partners so you can work hand-in-hand to achieve dream solutions.
The biggest benefit we have unlocked is the hours saved: everyone in the Seven20 team has seen a MASSIVE reduction in G2M for every project where we have used Titan. It doesn’t hurt that the whole UI is so easy and intuitive to understand, you will actually enjoy carrying out challenging projects.
We can’t recommend Titan enough and are excited to keep working together!
“FormTitan exceeded our expectations.”
Reviewer: Lina Li
Rating: 5 out of 5 stars
Date: 06/30/2023
Limitless Product – Incredible Support
We recently used their Web, Form and Sign products for a big project that required seamless integration with Salesforce. I must say that I am thoroughly impressed by the ease and the extensive features of the products. FormTitan exceeded our expectations. The configurations are fairly straightforward, and we were able to connect our forms and sign documents directly to Salesforce effortlessly.
Also HUGE kudos to their support team. Very knowledgeable and always quick to respond! Thanks Titan!
“FormTitan makes our life much easier and saves us a lot of time and money.”
Reviewer: Kharaam Sharifpour
Rating: 5 out of 5 stars
Date: 02/28/2023
FormTitan is like magic!
We are a nonprofit and we are lucky to have a large of number of volunteers helping us. These volunteers need to be able to securely access client records and modify them without having a user account for Salesforce. FormTitan makes our life much easier and saves us a lot of time and money.
“Titan has really automated our application and onboarding processes.”
Reviewer: Donna Allison
Rating: 5 out of 5 stars
Date: 03/09/2023
Titan is an amazing product staffed by even more amazing people!
Titan has really automated our application and onboarding processes. We now spend less time doing manual work. It is intuitive and has excellent training videos for the more advanced features.
“Easy to use…they have freaky fast support through chat.”
Reviewer: David Barnett
Rating: 5 out of 5 stars
Date: 03/08/2021
Fantastic tool, fantastic support
This is one of the coolest things I’ve ever worked with. Easy to use (lots of options, so be patient with yourself). To compensate for the (good) complexity, they have lots of short videos on each element, and if you can’t find the answer in the videos, they have freaky fast support through chat. Seriously — one of my questions got answered moments after I typed the question. Almost spooky. 🙂 Check these guys out!
“Very robust tool that met our complex business needs.”
Reviewer: Mahgan Town
Rating: 5 out of 5 stars
Date: 01/24/2024
Robust tool, great technical support
Very robust tool that met our complex business needs. The technical support is responsive and extremely knowledgeable/helpful.
“We can build different kinds of Forms by just drag and drop.”
Reviewer: Ankit Arora (Ranger)
Rating: 5 out of 5 stars
Date: 01/23/2023
Build cool Portals using Form Titan
Form Titan is very UI friendly. We can build different kinds of Forms by just drag and drop and it’s very helpful in building secure portals.
“This tool is about as powerful as your imagination, and is very scalable.”
Reviewer: Talon Birns
Rating: 5 out of 5 stars
Date: 12/12/2022
Clear Instructions, Fast Responses
FormTitan staff thoroughly understand the product, and are very timely in their responses. If you are nervous about reaching out to ask a question, there are lots of online educational offerings as well. This tool is about as powerful as your imagination, and is very scalable.
“The support is quick, knowledgeable and personable and they truly take an interest in client projects.”
Reviewer: Monica Palmer
Rating: 5 out of 5 stars
Date: 11/16/2022
Top Notch – Innovative and Supportive
I have worked with Titan for several years and can’t speak highly enough about the product and their team. It is not a simple click and drag tool, but instead is a full suite of tools that can really accomplish anything you need. The only limitation is your creativity!
The support is quick, knowledgeable and personable and they truly take an interest in client projects and make you feel welcome while they help you design or troubleshoot your solution. I would highly recommend this to anyone who is trying to more cleanly present data in a portal (similar to Communities/Experiences but much better and much much more flexible), to gather data better in a smarter form or really any project that requires either presenting, gathering or manipulating data in Salesforce. Thank you to all the folks at Titan. This app is a game changer for us.
“The product is awesome and constantly evolving. Easy to use with complex datamodel.”
Reviewer: Luigi Rucco
Rating: 5 out of 5 stars
Date: 10/03/2022
Flexibility and ease of use
The product is awesome and constantly evolving. Easy to use with complex datamodel, It helped us to solve very complex business needs. Great and friendly support.
“The product does everything we need and more.”
Reviewer: Admin HDC
Rating: 5 out of 5 stars
Date: 09/21/2022
Great product and people
I was impressed with Titan when I first saw it. The product does everything we need and more with a supportive team to guide and train us. Everyone we have encountered from the purchase to support has been knowledgeable and helpful. Lizette is our super star contact; patient, understanding, instructional, supportive and always gets back to us with answers and documentation. I would highly recommend this product and team.
“It has helped to solve a number of challenges within our organization”
Reviewer: Jena Hayashi
Rating: 5 out of 5 stars
Date: 06/06/2022
Highly recommended!
We highly recommend this product! It has helped to solve for a number of challenges within our organization and has enabled us to streamline data collection and form submission from our stakeholders. It’s extremely user-friendly and dynamic as well!
“FormTitan has been valuable to our company.”
Reviewer: Issam Mizan
Rating: 5 out of 5 stars
Date: 09/24/2021
Great Tool for Client Onboarding Experience!
FormTitan has been valuable to our company and getting information when onboarding new clients. It has helped reduce our turnaround time with collecting vital information from our clients which is crucial to their onboarding. Our clients have also expressed their satisfaction with the tool, stating it is very easy and simple to use.
“It is a dynamic tool that is very powerful.”
Reviewer: Andrew Kundin
Rating: 5 out of 5 stars
Date: 09/24/2021
Amazing Tool and Powerful Software
FormTitan came in very handy and has been very easy to use. It is a dynamic tool that is very powerful and has assisted our team build misc websites easily without the need to hire outside developers and streamline everything into Salesforce. Support has been effective and there is plenty information on how to use certain tools. Overall great experience.
“Great add-in to work.”
Reviewer: Ben Gutgold (Ranger)
Rating: 5 out of 5 stars
Date: 09/02/2021
Great add in
Great add in to work with very user friendly and helps a lot.
“I highly recommend this software!!!”
Reviewer: Maria Campos
Rating: 5 out of 5 stars
Date: 09/01/2021
Amazing, flexible tool that can benefit many aspects of the business!
We bought this tool to help automate the onboarding paperwork of our employees, but we quickly found out that FormTitan can be used with our other projects such as invoice generation, project setup, and much more. I highly recommend this software!!!
“Suitable for many business needs.”
Reviewer: Itay Shechter
Rating: 5 out of 5 stars
Date: 08/24/2021
Amazing tool
Suitable for many business needs, and have a high level of customer service.
“The team at FormTitan have done an amazing job of ramping me and my team up to use Titan.”
Reviewer: Jordan Berger (Ranger)
Rating: 5 out of 5 stars
Date: 08/18/2021
Titan is Powerful!
Amit and the team at FormTitan have done an amazing job of ramping me and my team up to use Titan. We had a complex use case that involved multiple queries and pushes of Salesforce data and Titan met the requirements. Highly recommend this product.
“Technical support is top notch.”
Reviewer: Tammy Sager
Rating: 5 out of 5 stars
Date: 08/18/2021
The best SF integrated Form and Web builder
Technical support is top notch. My questions matter and are answered quickly. There is a lot to learn because this tool is so all encompassing. Accordingly, there are great tutorials that address all of this functionality. I looked for a long time to find a form based tool like this one! Our forms and processes are complex. This is the only tool I have found that could meet our needs. Finally, Salesforce can be my database AND I can have an easily built and intelligent client facing interface!!! Thanks Titans
“Super easy tool to create attractive forms.”
Reviewer: Zeba Shaikh (Double Star Ranger)
Rating: 5 out of 5 stars
Date: 08/18/2021
Easy, Awesome and Helpful tool!!
Super easy tool to create attractive forms. And you can do so much more with the extensive types of elements provided. Also, the documentation and support is very impressive.
“It is extremely versatile and can do almost anything needed.”
Reviewer: Value Stream Consulting
Rating: 5 out of 5 stars
Date: 05/03/2021
Best Form Tool Around
I am a consultant and use Titan/FormTitan with almost every client of mine. It is extremely versatile and can do almost anything needed. It has so many use cases for external forms as well as forms used by individual users and teams making it such a valuable tool. Their support is incredible. There is some learning curve and their help is almost immediate and so comprehensive. Having experience with many other form tools over the years, there is no comparison!
“The support is excellent and the product exceptional.”
Reviewer: Frank Dineen
Rating: 5 out of 5 stars
Date: 04/12/2021
Form Titan Excellent
We are a small company – with a very specific use case – We sought a program that was capable of taking fields in Salesforce and prepopulating onto very specific and changing PDF documents. Our budget was very tight and our requirements challenging. We kissed a lot of frogs in this market and thought we had a solution in ‘Documotion’ but the changing PDF document could not be handled by any system other than Form Titan. The support is excellent and the product exceptional. We would highly recommend.
“An easy-to-use product that meets a lot of business needs… professionalism is highly appreciated.”
Reviewer: Mor Zarhy
Rating: 5 out of 5 stars
Date: 12/22/2020
All in one amazing product!
The product is easy to setup and configure as required by the business. We had a brainstorming session with the team, and they were professional and found a solution to every issue we had. The time they resolved some small issues we had was incredible, and they even added a new feature that addressed one of our business processes quickly. An easy-to-use product that meets a lot of business needs. Big kudos to Shnieor Amitay and Benny Tsabba—their professionalism is highly appreciated.
“FT is both very powerful and very intuitive.”
Reviewer: Patrick Toppins
Rating: 5 out of 5 stars
Date: 10/06/2020
Excellent APP, Even Better Customer Service
I have been using FormTitan for almost 2 years. We have used FT to build many applications that have become integral in our sales process. FT is both a very powerful and very intuitive app to use. They continually add new features, and are always receptive to customer recommended enhancements. Whenever I have needed any assistance, a simple click on the Live Chat button has never taken longer than 1 minute to get a response, and my issues are always resolved. I highly recommend FormTitan both for the solid app performance and the excellent customer service.
“Truly phenomenal when it comes to support… stand out amongst competitors.”
Reviewer: Frank Luchesic (Triple Star Ranger)
Rating: 5 out of 5 stars
Date: 09/29/2020
Stands out amongst the crowd
FormTitan’s ease of use, coupled with its powerful features, truly makes it stand out amongst its competitors. Each and every feature is well documented, either via text or short video, meaning all users can utilize FormTitan to its maximum potential. Benny and the team are truly phenomenal when it comes to support; they really do move heaven and earth to help their customers achieve success.
“Answer every use case that I needed… incredible support team.”
Reviewer: Oshrit Basson
Rating: 5 out of 5 stars
Date: 09/14/2020
Answer every use case that I needed, highly recommended
This tool is very easy to use and they have amazing tutorial videos that explain how to do everything ! and if it isn’t clear yet, they have an incredible support team that will guide you through Zoom Meeting if necessary.
“Best support and easy to use the application… 10 on 10.”
Reviewer: Shrikant Samarth
Rating: 5 out of 5 stars
Date: 09/04/2020
Best support and easy to use the application
Forms are easy to make in this application and you can do anything however you want your forms to be. Also, they have videos for each element in case you don’t know how to do it. The best part is you got support in hand, Amit really helped me in resolving my issues and made my life easier. Thank you! 10 on 10
“Excellent Tool.”
Reviewer: Tal Levi
Rating: 5 out of 5 stars
Date: 08/06/2020
Excellent Tool
I used the DOC generation tool to prepare contracts and agreements and it was very good and easy to understand. The tool is very user friendly and almost for every functionality they made “Help” button or a whole video!! When i faced some difficulties the stuff was amazing – they helped me with everything, were available at almost every hour and guide me through ZOOM when needed. Over all – 10 out of 10 at everything
“This App is POWERFUL.”
Reviewer: Tal Nidam
Rating: 5 out of 5 stars
Date: 07/13/2020
This App is POWERFUL, must have for document generation and exposing the database to external users.
This app is intuitive, easy to use, and most importantly, powerful. It generates documents in seconds and gives external users easy access to information you want to expose. A must-have for any large organization. The team is very supportive and responsive.
“Superb Customer Service.”
Reviewer: Brad Cairncross
Rating: 5 out of 5 stars
Date: 07/07/2020
Superb Customer Service
The Titan platform is highly configurable, easy to use, and is constantly adding exciting new features. Their customer support responses, via chat or virtual meetings, are timely and effective.
“An extraordinary resource.”
Reviewer: Evan Rodriguez
Rating: 5 out of 5 stars
Date: 07/06/2020
Nonprofits take note—Powerful App!
While new to the app features, Titan has already been an extraordinary resource for our 501c(3) in generating donor receipts from defined objects. The Titan team has gone above and beyond to accommodate our unique needs!
“It has everything you need and more.”
Reviewer: Mihai Vasai
Rating: 5 out of 5 stars
Date: 06/18/2020
The best in the biz 🙂
After paying loads and loads of money to adobe for signatures and we were already using Form Titan. We decided to completely replace Adobe with this and it is amazing. It has everything you need and more. Benny and the team are always helping when needed and also in order to put your documents together, they have an amazing Add on for Word which makes the set up a breeze.
“You can do anything with this platform.”
Reviewer: Yumi Ibrahimzade (Four Star Ranger)
Rating: 5 out of 5 stars
Date: 06/16/2020
Amazing platform!
We are using this amazing platform in almost all of our processes. You can do anything with this platform, it is a game changer! Also, they have an amazing customer support!
“Most important add-on to any Org.”
Reviewer: Marius Swart
Rating: 5 out of 5 stars
Date: 06/15/2020
Most important add-on to any Org
We have advised 100’s of clients and implemented more than 75 salesforce org’s from scratch over the past 20 years. Without a doubt, this is the best App you can add to your org. Support is incredible – these guys are PROUD of their product! – and you can find help online by searching for just about anything you want to do. And the best thing is…they add features almost as intuitively as you think “it would be great if this was possible.” Cannot be a big enough supporter – just get this if you need to have any data interaction with someone outside the organization or need better features and visuals than you can get with Page Layout.
“So powerful”
Reviewer: Value Stream Consulting
Rating: 5 out of 5 stars
Date: 06/12/2020
Amazing Tool!
FormTitan is the only form tool we use. It is so powerful, there are so many great features that other form tools lack, and the support is amazing!
“Nothing beats Formtitan”
Reviewer: Dafna Sender
Rating: 5 out of 5 stars
Date: 06/11/2020
Nothing beats Formtitan
I have been using Form Titan for over two years and have found it to be an awesome and enjoyable development tool, and with no coding!! I learn something new every day and just when I think that something can’t be done, I suddenly discover that there is a solution and that the sky is the limit. In addition, the support provided is excellent and the staff are always precise and very pleasant. This product has far exceeded my expectations.
“Amazing tool!!”
Reviewer: Reuven Neeman
Rating: 5 out of 5 stars
Date: 06/09/2020
Amazing tool!!
FormTitan is a great solution for creating external forms that integrate with Salesforce. It has a great UI and it is user-friendly, very easy to learn and use. With this tool, we managed to build a customer community and a real-time booking system. The support team is excellent, very recommended!
“Easy to use, affordable, with endless possibilities”
Reviewer: Pooja Goel
Rating: 5 out of 5 stars
Date: 06/06/2020
Easy to use, affordable, with endless possibilities
We are using the tool for our admissions process. It has been easy to use, and the push/pull with Salesforce is almost like magic. Lots of flexibility. The FormTitan team is very knowledgeable and was able to effortlessly help us through multiple roadblocks.
“Finally a comfortable tool for forms”
Reviewer: Ethan Fichman
Rating: 5 out of 5 stars
Date: 06/03/2020
Finally a comfortable tool for forms
Honestly a treat to work with! The app itself runs super smooth, after a few tries becomes super intutive. Saved much integration head ache, without compromsing the customer experience to simply send and receive info.An added bonus is the team’s willingness to support solutioning 🙂
“I’d Give it 10 Stars if I could!”
Reviewer: Foundation Learning
Rating: 5 out of 5 stars
Date: 03/06/2020
I’d Give it 10 Stars if I could!
We have been using “another form building tool app” for Salesforce for several years and everything about it was PAINFUL to use. Not to mention it was unreliable, would break repeatedly, and was very limited as far as logic, validation, and customization. Thankfully FormTitan is the exact opposite! Easy to use, Reliable, Fantastic Form Logic Capabilities, Great Validation Options, Practically Unlimited Ways to Customize, and their Support has been super helpful and VERY responsive. No, I do not work for them, but this tool has definitely made our enrollment process SO MUCH BETTER. I can’t say enough good things about it. From what I’ve experienced with the “other tool” and others I’ve used, read about, or demoed, this is definitely the best Form Building Tool out there!
“Great Solution!”
Reviewer: Inbal Katz
Rating: 5 out of 5 stars
Date: 02/23/2020
Great Solution!
I like the simplicity and logic in this product. Everyone can use it by watching a video or reading an article regarding any subject in this tool. This app is getting renewed all the time! We use Formtitan in most of our systems and recommend it to all of our customers.
“The best app on the market for forms!”
Reviewer: Boaz Sherez
Rating: 5 out of 5 stars
Date: 02/22/2020
The best app on the market for forms!
FormTitan is very intuitive and easy to operate. There are video tutorials on everything you might ask. The support is available 24/7 and provides solutions for issue. Most importantly, the final result is amazing. Highly recommended!
“Fantastic App!”
Reviewer: Brett Sullivan
Rating: 5 out of 5 stars
Date: 02/20/2020
Fantastic App!
We’ve only been using this app for about a week, but we are very impressed so far and I found it easy to use yet incredibly powerful. The tech support from the developer has been great and has been a big factor in helping us to implement the app. We will convert all of our existing form-based use cases over to FormTitan, and we anticipate creating a number of new use cases which will be supported by this app and which we could not have built otherwise. Great work by the developer and the videos are incredibly helpful.
“Perfect Solution!!!!”
Reviewer: 1075967259
Rating: 5 out of 5 stars
Date: 02/20/2020
Perfect Solution!!!!
Robust tool, Endless training movies in Hebrew & English. Best solution for forms/Landing Pages/Forms and much more!!!!
“Great price for both web forms and merge docs”
Reviewer: Erik Reiken (Ranger)
Rating: 5 out of 5 stars
Date: 02/20/2020
Great price for both web forms and merge docs
Having used several other tools, mostly forms and merge separately, Form Titan is a treat to work with. And for that price! And the support team is AMAZING
“Literally shocked.”
Reviewer: Zachary Alexander
Rating: 5 out of 5 stars
Date: 02/19/2020
This App Should Be Ubiquitous
The following are all features of this product. The scope of these services left our developer dumbfounded. Literally shocked. (1) Full Portal Capability (a) Log In From Any Object (b) Built-In Security / Secondary Verification (EMPHASIS) (c) Full trans-object accessibility – this means that customers can view / edit related records such as Cases (or any custom object). ***We are using this feature in lieu of Salesforce Communities (HEAVY EMPHASIS) (2) Conga-Like Document Generation (a) PDF / Microsoft Word (b) Customers can write back to Salesforce USING the generated document! (EMPHASIS) (c) Microsoft Word Plugin — easier than Conga, in our opinion. Can “merge” and perform tests directly within Microsoft Word! Also appears to have many of the advanced logic features offered by Conga (we’re just now beginning to explore these features and have been remarkably impressed). (3) Interactive / Custom Forms (a) Easy form builder — the process is reminiscent of building a Power Point slide. (b) Powerful and intuitive declarative tools and triggers are available in the form editor. (c) Supports custom Javascript.
“Easy to Use and Blazing Fast Support”
Reviewer: Jim Evans
Rating: 5 out of 5 stars
Date: 02/19/2020
Easy to Use and Blazing Fast Support
We have integrated this solution to help with customer onboarding workflows where we need customers to provide data as part of their account setup, training and launch. Integration is simple. The tech support response though rarely needed has been blazing fast. We are big fans of FormTitan.
“Phenomenal Form Builder and Excellent Service”
Reviewer: Jeff Toussaint
Rating: 5 out of 5 stars
Date: 01/05/2020
Phenomenal Form Builder and Excellent Service
My experience with FormTitan has been phenomenal. The customer service, online video tutorials, and the application help guides have made my experience with mastering the tool so much smoother. This application has by far bridged the gap with custom forms dynamically communicating to our Salesforce CRM platform. Without a doubt, I highly recommend this application to anyone seeking to buildout dynamic forms, custom portals, and document generation. This has and will continue to enhance our experience with how we communicate with our internal and external end-users. Thank you, FormTitan!
“Amazing Tool and Customer Support”
Reviewer: Jonathan Newcomer (Double Star Ranger)
Rating: 5 out of 5 stars
Date: 01/05/2020
Amazing Tool and Customer Support
I have used several form tools in the past, but this one is very versatile and easy to use. The ability to generate a document and include e-signature is an added bonus. I must also say that the customer support to help out when I got stuck has been amazing. Congrats to the team and thank you for everything.
“Amazing App!!!”
Reviewer: Alfred Kruger
Rating: 5 out of 5 stars
Date: 12/06/2019
Amazing App!!!
We have been a Form Titan user for a couple of months and I have to say – and I have had some experience with other form builder apps – but Form Titan blows all of them away. Depending on your level of expertise, you can make it as simple or as complex as you want, and believe me if I say, you can do some amazing things with it. The functionality if far superior to anything out there. We are a small company with only a few Salesforce licences. The Salesforce GUI can get busy and intimidating. Form Titan has helped us with our processes and workflows to only gather or serve up the information needed when needed I also have to mention that the support staff is amazing and everyone there is too happy to help. I would highly recommend this product
“The best app for document generation and form creation”
Reviewer: Roxana Anderson (Ranger)
Rating: 5 out of 5 stars
Date: 12/03/2019
The best app for document generation and form creation
Form Titan is the best document generation and form creation app I have ever used with Salesforce. It is very powerful and easy to use, once you understand how it works. The Form Titan team has put a lot of effort in creating clear and easy to follow video tutorials that explain all the features. Using these I was able to learn the basics in a couple of days. Now they even have a Form Titan Academy, where you can learn everything about the app. The support team is great, very accessible and quick. Congratulations Form Titan!
“Amazing Value for an App”
Reviewer: Russ Dale
Rating: 5 out of 5 stars
Date: 11/22/2019
Amazing Value for an App
FormTitan is an amazing app for its value, What we currently get for $69 a month would have cost us $200-$300+ a month with Formtitan’s competitors that we looked at. My only suggestion for newbies to the app is to not give up when your testing it out. Formtitan at first can seem very overwhelming with all of its features, but you will soon be making complex forms in minutes, especially with all of their pre-built community templates. Plus I’ve heard that they are coming out with an academy soon, which will help speed up the learning process!
“FormTitan Easy to Use, Real Value!”
Reviewer: Linda McIntosh
Rating: 5 out of 5 stars
Date: 11/15/2019
FormTitan Easy to Use, Real Value!
We just created our first online dynamic form and was very impressed at how easy it was to create. Look forward to our next one. Well done, FormTitan!
“Formtitan is great”
Reviewer: Tanner Lorusso
Rating: 5 out of 5 stars
Date: 11/05/2019
Formtitan is great
We have enjoyed working with the team at Formtitan, and we are so happy this exists for Salesforce. The product is very intuitive and has helped us with a project that has been daunting us for a long time!
“Amazing software, brilliant support”
Reviewer: Martin Rasmussen
Rating: 5 out of 5 stars
Date: 10/29/2019
Amazing software, brilliant support
I can honestly say, I have NEVER EVER experienced anything as brilliant as FormTitan. I signed up, when I needed a small task done, but now I use it extensively for internal and external use. Everytime I use it, new doors open up, and I experience new possibilities. It feels like there is nothing the software can’t handle – except make coffee. Everything is well thought of, and the guidance, videos and personal support is second to none! In saying this, I have to say, I am far from being a programmer or en expert within IT, but FormTitan is just so brilliant and simple that I can create the most amazing stuff – fast and simple! Not only is the software brilliant, the support is allways extremely fast, responsive and helpfull. And the honesty is amazing! I wish I had known about FormTitan way earlier – Then I would have saved time, money and frustration!
“the make impossible, possible with FormTitan”
Reviewer: Support Nexell
Rating: 5 out of 5 stars
Date: 10/21/2019
the make impossible, possible with FormTitan
The possibility to communicate with Salesforce from every forms/internet page. Sync data, allow modify your data, use SmartV to identify. The must have tool for Salesforce !
“New User to Form Titan”
Reviewer: Rupert McCammon
Rating: 5 out of 5 stars
Date: 05/02/2019
New User to Form Titan
I recently subscribed to Form Titan’s product and am working on upgrading some existing pardot forms to enhance our forms capabilities. The onboarding as a new customer has been exemplary and I am very impressed with Form Titan’s ability to create complex (or simple) forms including PDF generation and the linking with Salesforce. 5 star service, thanks.
“Best. Form. Builder. Ever.”
Reviewer: Meaghan Gilmore
Rating: 5 out of 5 stars
Date: 04/24/2019
Best. Form. Builder. Ever.
Form Titan has helped us to seamlessly and painlessly solve a ton of our most difficult business needs. The tool is easy to use and intuitive. Best of all, the push/pull capabilities between the form and SF is incredibly quick. Plus – the customer service is highly responsive and helpful! We cannot recommend this tool enough!
“Wow!! An amazing product!!”
Reviewer: Merav Ben Menashe
Rating: 5 out of 5 stars
Date: 04/05/2019
Wow!! An amazing product!!
The perfect solution. Recommended in an understatement….
“It does what nothing has be done before….”
Reviewer: Steeve Seidel
Rating: 5 out of 5 stars
Date: 12/14/2018
It does what nothing has be done before….
super great support. It takes everything in and outside salesforce. It fills Pdf automatically. It supports every objects in SF. I love it.
“intuitive and integrates well”
Reviewer: Alida Castillo
Rating: 5 out of 5 stars
Date: 11/07/2018
intuitive and integrates well
I am very happy with Formtitan. It completely integrates with salesforce both getting and putting data. It is straightforward to use, not complicated yet it has many features so you are not limited. The customer support is excellent. They respond to chat almost immediately and are able to get you going quickly. I had my first form online in less than an hour. The price is good also, much better than its compeitors.
“Best Form Platform. Period….”
Reviewer: Claude Edkins
Rating: 5 out of 5 stars
Date: 11/07/2018
Best Form Platform. Period….
I have used at least 5 other form platforms as part of Salesforce integrations and this platform is by far the best I have experienced. The flexible capabilities of this platform is a game changer for our organization as we expose capabilities to our veteran constituents. It has provided the ability to give our constituents control over their data, eliminated time-costly data log-jams and provide us with workflow capabilities that are repeatable. The added security capabilities of the SmartV allows us to eliminated password confusion and implement one-time use passwords, which in the past has been a major barrier to participation. When you combine the platform’s excellent capabilities with the outstanding support that we have received directly from the technical leadership of this company this is bar-none the best technology experience I have witnessed in a very long time. Plus they listen and if you have a good idea to enhance their product, they make it happen. Give it a test drive and see for yourself.
“Best Support Ever”
Reviewer: Korhan Mulcar
Rating: 5 out of 5 stars
Date: 11/07/2018
Best Support Ever
We needed a survey tool to collect responses and comments back to Salesforce. I did an extensive search on survey applications that offers easy integration with Salesforce and believe me functionality-wise and cost-wise Form Titan is the best on the market and we purchased it. You can easily create forms and pull/push data from/to Salesforce easily. You can create your own design without coding. Whenever I needed support, Benny didn’t leave me waiting, he replied increadibly fast and solution-oriented. I am really happy with that tool and excited to explore its capabilities.
“Easy to use and great support”
Reviewer: Jeremy Calogero
Rating: 5 out of 5 stars
Date: 11/03/2018
Easy to use and great support
This app is great for creating custom forms. It’s easy to configure, and if you do get stuck, their support team is amazing. Any time I’ve had questions in the chat, they offer to connect via screen share and walk me through my issue. I recommend to anyone looking to create forms that sync up with salesforce!
“Easy to use and great support”
Reviewer: Helen Hoepfner (Ranger)
Rating: 5 out of 5 stars
Date: 11/03/2018
Easy to use and great support
These guys! What can I say. Once you play around you get the hang of it and there are so many templates. These guys are really responsive and went the extra mile to explain a piece that I was missing in my get/push. Shout out to Benny and the whole team. Cant wait to build more forms.
“FormTitan: Absolutely amazing tool and even more exceptional service!”
Reviewer: Naima Monira
Rating: 5 out of 5 stars
Date: 08/17/2018
FormTitan: Absolutely amazing tool and even more exceptional service!
FormTitan is quite an extraordinary tool and the potential for its utilization is unlimited. Coming from a non-technical background, the application is very user friendly and easy to learn & navigate. FormTitan continues to surprise me every day as I discover new features within the program. In addition, the tech support is outstanding. Benny has been quick to respond, patient, funny, and very helpful in resolving all my technical issues. Absolutely amazing tool and even more exceptional service!
“Best for Builder hands down!!”
Reviewer: Jesus Zayas
Rating: 5 out of 5 stars
Date: 08/15/2018
Best for Builder hands down!!
I’ve started working with Cloud Pages in Salesforce Marketing cloud and quickly noticed it’s limitations and things you wanted to do had to have workarounds by building process. I then started searching third party applications for this. I wanted to created a form that captures my contact info and drop it into Salesforce CRM, append it to a campaign and generate an opportunity with specific sales stages and lead source. None out there could do this in a simple way and if they could they had limitations. (ex: ability to set custom subject and email response after submitting form or set complex conditions, etc). After checking out 11 applications I found this. They were very helpful and gave me tips on utilizing one form for all my product by using set conditions instead of having to create over 100 forms a year for each product. Again BEST FORM BUILDER EVER!! Highly recommend it! Now if only SF could learn from Formtitan when updating their Cloud page feature in SF Marketing Cloud.
“Very useful tool with great support”
Reviewer: Ella Stelter
Rating: 5 out of 5 stars
Date: 08/09/2018
Very useful tool with great support
We just started using it, but I am excited about the ability collect structured information from people outside our org that links to existing Salesforce records and to make Salesforce data more accessible to people throughout our organization by creating reports that don’t require a login.
“the tool is not less than amazing.”
Reviewer: Arkady Crystal
Rating: 5 out of 5 stars
Date: 07/08/2018
Strongly Recommended
I’m a Salesforce developer for with 4+ years of experience. I was building forms using FormAssembly but when i found FormTitan my entire Form tasks become much easier, i can build thing i couldn’t imagine that i can and FormTitan support is friendly, responsive and the tool is not less than amazing.
“The best part is the customer support – really fast, super knowledgeable, and always, always have a quick answer to my questions.”
Reviewer: Diandre Langlais
Rating: 5 out of 5 stars
Date: 06/29/2018
Great app and AMAZING support
I was looking for a great form builder that wouldn’t cost a fortune and after much deliberation went with FormTitan. I’m so glad I did. The builder is simple use and allows us to capture everything we needed in online forms. The best part is the customer support – really fast, super knowledgeable, and always, always have a quick answer to my questions. Keep up the great work!
“Very good UI, very good support from the team too.”
Reviewer: Peter Russell
Rating: 5 out of 5 stars
Date: 06/28/2018
Perfect for our needs!
Very good UI, very good support from the team too. Would recommend.
“Super intuitive, with a ton of capabilities.”
Reviewer: Alon Metrikin-Gold
Rating: 5 out of 5 stars
Date: 06/27/2018
Amazing form builder with wonderful support!
Started using Form Titan and have fallen in love with it. Super intuitive, with a ton of capabilities. Makes form creation and updating records in SF a breeze. When I did run into challenges the customer support and service was amazing and super responsive, and helped me until everything was addressed. THANK YOU FORM TITAN TEAM FOR CREATING THIS WONDERFUL SYSTEM 🙂
“Excellent web form builder that enables to push and pull data from Salesforce.”
Reviewer: Maoz Admission
Rating: 5 out of 5 stars
Date: 05/07/2018
Great software with amazing support
This year we started working with FormTitan and we are very happy with the software and especially the support. Excellent web form builder that enables to push and pull data from Salesforce. Very efficient and user-friendly. The customer service is fast and efficient, open to feedback, super responsive to emails and questions and willing to help. We appreciate the team’s assistance and highly recommend working with FormTitan
“Support complex client interface flows with high-end results”
Reviewer: איגוד המהנדסים לבנייה ולתשתיות
Rating: 5 out of 5 stars
Date: 05/01/2018
excellent and Amazing
Form title is easy to use, support complex client interface flows with high-end results
“So many options to develop interfaces with my clients”
Reviewer: Sofi Mor
Rating: 5 out of 5 stars
Date: 05/01/2018
just wonderful
so many options to develop interfaces with my clients, excellent work guys
“I really enjoy working with this form builder”
Reviewer: Yair Mordechai
Rating: 5 out of 5 stars
Date: 04/30/2018
Amazing platform!
I really enjoy working with this form builder
“Really well done.”
Reviewer: Andrew Bauer
Rating: 5 out of 5 stars
Date: 04/29/2018
Fantastic Product with Excellent Customer Service
We have been so impressed with the service and functionality with Form Titan. It is easy to use and integrate out of the box. Really well done.
“It’s much more than a simple form.”
Reviewer: Dana Gold
Rating: 5 out of 5 stars
Date: 01/17/2018
Highly recommended application (Salesforce integrator)
We implemented this application to various customers. Very user-friendly and countless capabilities functionality. it’s much more than a simple form, it’s actually a tool that allows inserting/getting SF data. Abilities to use PDF, digital signature and much more… One of the most worth mentioned advantages is the amazing responsive support and their frequent updates release.
“I found that this has so many use cases across a number of area’s”
Reviewer: Parik Dhody (Ranger)
Rating: 5 out of 5 stars
Date: 01/16/2018
Great Product and Great Service.
The product is easy to use and fast and efficient customer service. I found that this has so many use cases across a number of area’s and within Salesforce itself you can use this in way’s beyond some of the limitations and costs of using the platform.
“The support is second to none.”
Reviewer: Brian Deady
Rating: 5 out of 5 stars
Date: 01/08/2018
Wonderful App with Fantastic Support!
This application is very good and the support is second to none. Very friendly staff and very willing to help. The application itself does more than its competitors and is extremely easy to use.
“We did this all with ZERO programming skills!”
Reviewer: Edmond DeFrank
Rating: 5 out of 5 stars
Date: 01/04/2018
Excellent form builder and enterprise tool!
We have been searching all over for a good enterprise app solution for Salesforce. We finally found it with FormTitan! This product has more features and is easier to use than any other enterprise app we tested (we tested over 15 different apps and form products). We were able to create intelligent workflows with conditional logic, while pushing and pulling data from Saleforce, to allow us to automate several manual processes. We did this all with ZERO programming skills! When you combine Salesforce with FormTitan, the enterprise customization opportunities are limitless! Great product!
“Their customer service is top notch.”
Reviewer: Technology Admin
Rating: 5 out of 5 stars
Date: 12/15/2017
Very responsive and helpful
I’ve been using Formtitan now for a week, and I’ve found it has a lot of really helpful and creative features that help me build out the kind of complex forms that I need. Their customer service is also top notch. They are incredibly responsive and open to feedback. I can’t recommend them enough.
“Try it! You won’t be disappointed.”
Reviewer: Ray Keen
Rating: 5 out of 5 stars
Date: 12/11/2017
Best Form Builder Period.
Form Titan has leveraged current technology to make building forms in SF a snap. I’ve used several others and paid more, but the value wasn’t great. Form Titan can do things others can’t and the team has been great to work with when I have questions. Try it! You won’t be disappointed. – Ray – Portland, Oregon, USA UPDATE: I’ve been with Form Titan since 2017 and five years in, it just get better! The most powerful tools, highly responsive team, and always growing their reach into Salesforce. AMAZING
“Simple and friendly interface.”
Reviewer: Lior Ofer
Rating: 5 out of 5 stars
Date: 12/11/2017
Great App!
This application has significantly promoted the work in our organization. Simple and friendly interface. It is highly recommended for anyone interested in streamlining their work with the Salesforce system.
“This form does things which others really can’t.”
Reviewer: Michael Holland
Rating: 5 out of 5 stars
Date: 12/06/2017
Great tool, great support.
This form does things which others really can’t. Support has been amazing . Put this on top of your list when reviewing solutions.
“Form Titan has been a game changer for our non-profit.”
Reviewer: Mandy Brown
Rating: 5 out of 5 stars
Date: 12/04/2017
Amazing Product and Support
Form Titan has been a game changer for our non-profit. It is intuitive and highly customizable for whatever you need. The best part is the amazing support. Benny is SUPER responsive to emails and questions and has helped me get my forms set up and customized before my deadline. I highly recommend this product!
“FormTitan is the tool to use if you need external folks to enter data into Salesforce.”
Reviewer: Pawan Kumar
Rating: 5 out of 5 stars
Date: 11/30/2017
FormTitan rocks!
FormTitan is the tool to use if you need external folks to enter data into Salesforce. It’s easy to use, quick to setup, and super powerful.I highly recommend FormTitan to anyone looking for this type of tool.
“Beyond that, the customer service team is incredible”
Reviewer: John Sims
Rating: 5 out of 5 stars
Date: 11/28/2017
Great Application with Even Better Service
For our non-profit, FormTitan has proved to be a great asset to help us grow. The product is innovative and easy to use, and powerful enough to integrate with our salesforce CRM system. Beyond that, the customer service team is incredible, with one-to-one help available quickly whenever you need it. For example, I had a couple of questions regarding connecting the form to our Salesforce system, and Benny was able to schedule a video call where I could share my screen and get quick help within minutes. Can’t recommend enough!
“I can create any form that comes to mind.”
Reviewer: Jitendra Kumar
Rating: 5 out of 5 stars
Date: 10/10/2017
Amazing Product with Fast Customer Service
I am using this product,the form is really easy to build and actually integrates with Salesforce seamlessly. I love that I can create any form that comes to mind.Very pleased with the product and the customer service!
“You do not need code knowledge but just common sense.”
Reviewer: יהונתן לוירר
Rating: 5 out of 5 stars
Date: 09/17/2017
Coeus i.e Intelligent integration
A product whose integration with Salesforce is improving every day. I did not find a better complementary product. You do not need code knowledge but just common sense. Service and willingness to make changes to the product is not something that is obvious to software vendors, but with the Titans everything is possible Go for it
G2 Reviews:
We replaced DocuSign and got more out of Titan Docs
Reviewer: Verified User in Staffing and Recruiting
Rating: 4.5/5
Date: 4/7/2025
Review link: https://www.g2.com/products/titandocs/reviews/titan-docs-review-11024089
What do you like best about Titan Docs?
Ease of use and how easily it integrates into our CRM. I can edit and create docs for contracts, signatures, customer facing documents that need information specific to a given client or customer that auto populate based on our CRM data, all directly from microsoft word if I need to. Those documents can be saved to Salesforce, automatically emailed to team members or clients, or even sent through an approval process. We use it everyday in some form or another.
What problems is Titan Docs solving and how is that benefiting you?
Titan docs has saved us an untold amount, just by ditching docusign. It makes maintaining our brand and voice as a company easy giving all of our customer facing documents a uniform and professional feel. Signed documents go directly into our salesforce instance tied to the correct object, documents can be included in Salesforce Flows allowing them to be automatically generated and sent to the right clients or team members. It saves us time, effort and money that we would have had to spend on other products and on software developers.
Thousands of users, deployed in days
Reviewer: Verified User in Non-Profit Organization Management
Rating: 5/5
Date: 6/26/2025
Review link: https://www.g2.com/products/titanforms/reviews/titan-forms-review-11334104
What do you like best about Titan Forms?
Have you ever tried implementing an information system? You probably know that anything that doesn’t look like a regular website takes ages. With “Titan Web”, implementing Salesforce systems becomes effortless. More than once, I’ve successfully deployed complex solutions to thousands of users — in just a few days. And when something is hard to develop in Salesforce, with Titan it often takes just “five clicks” No code, no hassle — just a clear mind and the right tool. And the support? Always available. Politeness isn’t just a courtesy — it’s a core value. But above all, every new feature request is treated seriously and addressed swiftly. Sometimes I wish they’d say “no” once in a while — just so I’d feel like I’m not being spoiled. There isn’t a single day I don’t spend at least 30% of my time in front of Titan screens. It’s not a complaint — just a fact of life. Titan has become such a central part of my workflow that sometimes I wonder if I should start paying it rent.
What problems is Titan Forms solving and how is that benefiting you?
For me, Titan Forms solves a major pain point — building complex, multi-user interfaces for Salesforce, fast. I no longer need to choose between flexibility, speed, and usability. With Titan, I get all three — and deliver in record time.
Better client experience and data collection, without a line of code
Reviewer: Verified User in Staffing and Recruiting
Rating: 4.5/5
Date: 4/7/2025
Review link: https://www.g2.com/products/titanforms/reviews/titan-forms-review-11023989
Titan forms is easy to use first and foremost. It makes gathering information/data easy for us and our clients, without having to store that data anywhere other than salesforce, where we want to keep it. You don’t have to have any kind of coding experience, but it’s also robust enough that if you do have software engineering experience, you can use that to enhance what you get out of Titan forms and/or customize it to your specific needs. It’s given us the ability to have customer facing materials/forms that look and feel professional without having to break the bank. It’s helped every aspect of our business from customer/client support, to internal process/data collection. It integrates smoothly with our Salesforce instance and was easy to set up. We use it in some form or another on a daily basis.
“First class all round”
Reviewer: Caroline B.
Rating: 4.5/5
Date: 6/24/2025
Review Link: https://www.g2.com/products/titandocs/reviews/titan-docs-review-11324208
What do you like best about Titan Docs?
Simple to use and versatile to fit a multitude of use cases. We are using the products across many different scenarios from engineer jobsheets to training sign off sheets. Implementing Titan from our previous solution was a walk in the park supported by the outstanding Titan team.
What problems is Titan Docs solving and how is that benefiting you?
Titan allows us to create bespoke, often complex, documents that meet all legal and legislative requirements whilst keeping things simple for users and for me as our Admin.
“Great tool to collaborate on documents”
Reviewer: Ayla Mae O.
Rating: 4.5/5
Date: 6/24/2025
Review Link: https://www.g2.com/products/titandocs/reviews/titan-docs-review-11324165
What do you like best about Titan Docs?
We use Titan Docs for service agreements – it is a great tool to set up your templates, merge fields and track documents. It integrates with Salesforce well. Customer support have great response times and once you get the hang of implementing, it is simple to manage.
What problems is Titan Docs solving and how is that benefiting you?
Quick and simple way to issue service agreements and track progress.
“Great application!”
Reviewer: Gil Z.
Rating: 5/5
Date: 9/16/2025
Review Link: https://www.g2.com/products/titandocs/reviews/titan-docs-review-11688048
What do you like best about Titan Docs?
It provides an easy way to set up forms and documents with data from Salesforce.
What problems is Titan Docs solving and how is that benefiting you?
Generating beautiful documents from Salesforce.
“Titan Survey used at work”
Reviewer: Chris V.
Rating: 4.5/5
Date: 3/24/2025
Review Link: https://www.g2.com/products/titandocs/reviews/titan-docs-review-10975831
What do you like best about Titan Docs?
Titan Survey is a very easy to use Survey platform.
What problems is Titan Docs solving and how is that benefiting you?
Helping our company to obtain information from employees discretely that it might not otherwise receive.
“TITTAN”
Reviewer: Verified User in Information Technology and Services
Rating: 5/5
Date: 3/22/2025
Review Link: https://www.g2.com/products/titandocs/reviews/titan-docs-review-10957330
What do you like best about Titan Docs?
Easy to use
Simple design.
very helpful in sending
What problems is Titan Docs solving and how is that benefiting you?
Titan’s simple design along with features like read receipts, send later, sample email templates improved customer experience.
“FormTitan is really easy to use and learn how to use.”
Reviewer: Joelle T.
Rating: 5/5
Date: 11/6/2019
Review Link: https://www.g2.com/products/titandocs/reviews/titan-docs-review-3590720
What do you like best about Titan Docs?
We have been using FormTitan for a few months now and so far, we have been EXTREMELY impressed with how well adaptable it has been to meet all our form requirements and especially how well it integrates with Salesforce, it is already saving us loads of time. The team at FormTitan are so knowledgeable about their system and all its features which shows they are truly invested in their product and want to help their customers to use it to meet their exact requirements. The training that FormTitan offers is FANTASTIC, there is a full suite of training videos as well as personal support and guidance on hand to answer any questions we have. The team are so friendly and really take their time to understand our business and how we need the forms to work specific to us which really shows a great service.
What problems is Titan Docs solving and how is that benefiting you?
As a business, we are on a journey to become completely paperless, and FormTitan is what is going to get us there. FormTitan is really easy to use and learn how to use, and it’s so customizable to make the forms exactly how we want them. So far all of our forms have had 100% conversion rate (one of which is an application form for candidates, of which this is a rate we have always struggled to meet with other form builders we have used).
“Amazing Platform”
Reviewer: Gil Z.
Rating: 5/5
Date: 9/16/2025
Review Link: https://www.g2.com/products/titanforms/reviews/titan-forms-review-11687942
What do you like best about Titan Forms?
It’s an easy to use, all-in-one platform providing a perfect solution to everything Salesforce doesn’t provide. Forms, Web, and signature are all features we leverage and see high value from. It seamlessly integrates with Salesforce and can be very simple to implement.
What problems is Titan Forms solving and how is that benefiting you?
Titan provides a few solutions that Salesforce doesn’t provide, such as complex forms, e-signature and document generation. The web application is also something we are using often.
“We’ve improved client experience, business processes, and data collection without a line of code.”
Reviewer: Verified User in Staffing and Recruiting
Rating: 4.5/5
Date: 4/7/2025
Review Link: https://www.g2.com/products/titanforms/reviews/titan-forms-review-11023989
What do you like best about Titan Forms?
Titan forms is easy to use first and foremost. It makes gathering information/data easy for us and our clients, without having to store that data anywhere other than salesforce, where we want to keep it. You don’t have to have any kind of coding experience, but it’s also robust enough that if you do have software engineering experience, you can use that to enhance what you get out of Titan forms and/or customize it to your specific needs. It’s given us the ability to have customer facing materials/forms that look and feel professional without having to break the bank. It’s helped every aspect of our business from customer/client support, to internal process/data collection. It integrates smoothly with our Salesforce instance and was easy to set up. We use it in some form or another on a daily basis.
What problems is Titan Forms solving and how is that benefiting you?
Titan forms takes the place of a lot of manual data and information collection that might normally happen through emails, phone calls, and surveys. It allows us to maintain a uniform brand and professionalism, makes things easier for clients and customers, and automatically stores that data in the correct place in our Salesforce instance, eliminating duplicate work that often has to happen just moving that information from one place to another. It helps us to eliminate the chance of human error, and ensures that data is attached to the right objects in Salesforce every time.
“Titan Forms has more scalable enterprise automation and direct Salesforce connectivity.”
Reviewer: Pratap R.
Rating: 4.5/5
Date: 9/30/2025
Review Link: https://www.g2.com/products/titanforms/reviews/titan-forms-review-11746748
What do you like best about Titan Forms?
Time efficient, quick scalable solution for organization with unmatched customer support for your hard time.
What problems is Titan Forms solving and how is that benefiting you?
Well it serves a lot. Manual data entry is replaced with automated forms. It eliminates repetitive workflows with storage flexibility and scalability.
Speed, Efficiency, & Time-Saving Benefits
The next section of reviews highlights how Titan isn’t just fast to implement, it saves time long-term. By automating document creation, workflows, and more, Titan eliminates tedious manual tasks, boosting productivity and accelerating business processes. The result? Faster approvals, quicker document generation, and more time to focus on what really drives your business.
Key phrases: time-saving, fast implementation, document automation, operational efficiency, workflow optimization, productivity boost
Salesforce Appexchange Reviews:
“Paramount to our business processes.”
Reviewer: Nate Free
Rating: 5 out of 5 stars
Date: 02/19/2025
Paramount to our Business Processes
Titan has been crucial to our startup! We’ve loved the flexibility it’s allowed us without needing to hire additional developers for certain projects and it works seamlessly with our Salesforce instance. On top of that, Claudiu is our success manager and he’s been fantastic, helping with all of the projects we have going on. I highly recommend Titan!
“Having all of it in one place and one application is so clean and convenient.”
Reviewer: Admin at EAS
Rating: 5 out of 5 stars
Date: 01/10/2025
Great Professional Services, Powerful Product
We weren’t really looking to replace some of the functionality we ended up using Titan for, but having all of it in one place and one application is so clean and convenient. We had a wonderful experience with their professional services team helping us stand up our print runs that required some complex logic in the orchestration.
Having titan automatically generate document batches for us has saved us an incredible amount of manual labor and has greatly reduced errors. It helps to be a bit tech savvy for some features in the product, but even if you’re not the services team is wonderful.
“With Form Titan we’ve cut the turnaround time for collecting this important information down by 60% or more.”
Reviewer: Peter Swift
Rating: 5 out of 5 stars
Date: 09/24/2021
Very capable Web Form platform. Has streamlined our client onboarding substantially
A significant amount of back-and-forth emailing and reminders to collect user and business details would typically take place between our team and new clients who signed up for our service. With Form Titan we’ve cut the turnaround time for collecting this important information down by 60% or more with the use of automated web forms that push directly to our SF records. Highly recommended.
“The developers are very responsive, tied into their community, constantly add new features, and are generally great to work with.”
Reviewer: Matthew Nosco (Triple Star Ranger)
Rating: 5 out of 5 stars
Date: 09/07/2021
Awesome product!
We’ve gotten so much utility out of FormTitan and are starting to dabble in some of their additional tools. Through FormTitan we have moved a 3,500+ application from pen and paper to online, saved months of staff time, built out tools to interface with schools and other groups we’ve worked with, conducted endless surveys, and so much more. The developers are very responsive, tied into their community, constantly add new features, and are generally great to work with. I’d happily recommend FormTitan to anyone looking for a good Forms tool.
“Lots of capabilities that give amazing value for our customers and save lots of development time.”
Reviewer: Ariel Michaeli
Rating: 5 out of 5 stars
Date: 08/19/2021
One of the most powerful Platforms we use
As a Salesforce integrator, we find Titan Platform to be one of the strongest tools we use in our project for our customers. The solution holds lots of capabilities that give amazing value for our customers and save lots of development time (that costs money) when using Titan’s no-code platform.
“Excellent product that vastly improved our quotation and sales process.”
Reviewer: Duncan Miller (Ranger)
Rating: 5 out of 5 stars
Date: 03/31/2021
Great product with excellent support service
Excellent product that vastly improved our quotation and sales process.
“Fast, Furious and Even Fun”
Reviewer: Rob Leighton
Rating: 5 out of 5 stars
Date: 06/12/2020
Fast, Furious and Even Fun
We’ve used Formtitan for a number of nonprofit Salesforce clients. It’s been a great app. for stakeholder outreach and workflow improvements. Deploy quickly, implement furiously and clients are finding it empowering (= fun ). Highly recommend.
“Titan was able to provide a high-quality solution.”
Reviewer: Sean Sowell
Rating: 5 out of 5 stars
Date: 02/18/2025
Awesome Product and exceptional customer service
We were recently approached with a request to quickly develop a method to track a new program we were preparing to launch with one of our larger customers. The requirement was to provide our customer with a portal that would enable them to upload account information and documents related to this program and to track this information in Salesforce.
Given that our organization is relatively new to the Salesforce environment, we initially focused on what it would take to set up an experience portal for this project. However, after conducting research, we determined that this approach would be far beyond our budget and not feasible within the short time frame.
At this point, one of our team members discovered Titan in the AppExchange. This application turned out to be an excellent find. After contacting Titan and discussing our project and the required delivery timeline, Titan was able to provide a high-quality solution. Not only was the solution affordable, but the team we collaborated with was also exceptional. They were accommodating and willing to work through issues and make last-minute modifications.
I would highly recommend Titan if you are looking for a powerful form tool that integrates with Salesforce. This tool is highly effective and reliable.
“The tool is incredibly intuitive and offers seamless integration with Salesforce.”
Reviewer: Pedro Contreras
Rating: 5 out of 5 stars
Date: 02/17/2025
Excellent Solution for Custom Forms and Data Entry Directly into Salesforce!
I’ve been using Titan Forms for Salesforce for a couple of years now, and I couldn’t be more impressed. The tool is incredibly intuitive and offers seamless integration with Salesforce, making it easy to create and manage custom forms without needing extensive technical knowledge. The drag-and-drop interface is user-friendly, and it allows me to design forms that match our business processes perfectly.
With its robust features like conditional logic, dynamic form fields, and automated workflows, Titan Forms has saved our team so much time and effort. Customer support is also exceptional! Whenever I have had a question, their team has been quick to respond with helpful and detailed guidance.
If you’re looking for a reliable and easy-to-use form-building solution within Salesforce that can be used by both internal Salesforce users and external third parties, I highly recommend Titan Forms. It’s been a game-changer for us.
“Every time I use Form Titan, I’m learning something new that this powerful tool can deliver.”
Reviewer: Courtney Bethem Phillips (Double Star Ranger)
Rating: 5 out of 5 stars
Date: 03/04/2021
Flexible tool with simple form builder options and advanced options for the most complex solutions
Every time I use Form Titan for a client’s instance, I’m learning something new that this powerful tool can deliver. The Form Titan team is tremendously helpful, even creating new documentation resources, when I’ve asked for something not already published. This tool can be lean and simple for more basic or newer users, and this tool never fails to impress the most advance use cases.
“Expect a learning curve but not on the level of learning code… Support is terrific.”
Reviewer: Chris Lagarde (Ranger)
Rating: 5 out of 5 stars
Date: 02/11/2021
A noncoding Salesforce admin can do a lot with Titan
As the Salesforce admin for a nonprofit I created a portal using Titan. I’ve been pleased at how well it works. It saved us hours of updating Salesforce data from a Google sheet. While some reviews mention Titan is “simple” to use, as a Salesforce admin (not a developer) I politely disagree. Expect a learning curve but not on the level of learning code. At the same time, once you get through the learning curve, you will find it much easier to use. Support is terrific. You will find loads of tutorials and specific topic videos. Titan does offer professional services at a quite reasonable cost. This where you see the power of Titan where a single hour of remote consulting goes a long way to getting the job done. If you decide to move forward with purchasing Titan, I recommend at least one block professional service time. That may be all you need.
“Highly recommended.”
Reviewer: Alex Kuzminsky
Rating: 5 out of 5 stars
Date: 01/27/2021
It is highly recommended
I used the DOC generation (Word) tool to prepare Quotes. Benny, Gal, Nakita and Shneor helped me with any issue I had, were available at almost every hour and guided me through Zoom when needed. It is highly recommended.
“Great set of features, excellent support team… from request to working product.”
Reviewer: Amy Wheeler
Rating: 5 out of 5 stars
Date: 10/16/2020
My choice for Document generation
This product is so cool! I was suggesting a feature request for my document generation and a week later it was ready! Great set of features, excellent support team, and the videos are great. Thank you for helping me to deliver my solution from a request to a working product.
“A great tool to create forms and connect to SF… Amazing support!”
Reviewer: Irit Neeman
Rating: 5 out of 5 stars
Date: 09/14/2020
A Great tool to create Forms and connect to SF
A great tool to create forms and connect to SF. I created in no time forms that connecting to SF. Amazing support!
“Unbelievably simple… super helpful support team.”
Reviewer: Amit Zahavi
Rating: 5 out of 5 stars
Date: 09/12/2020
Unbelievably simple
I used quite a few tools for form generation in my career, but for a project I assisted with, the client bought the Titan platform. An hour later, the draft of the first form was already set up with integrations, fields, conditions, and validation! The simplicity, vast functionality, upDated knowledge base, helpful support team, and constant upDates make this platform a treat. Mandatory for decision-makers in the ecosystem.
“The forms have worked flawlessly and have been the perfect solution.”
Reviewer: Kevin Lawton
Rating: 5 out of 5 stars
Date: 09/11/2020
The Form Builder Application is Amazing
I have been using this solution for about 2 years now. The forms have worked flawlessly and have been the perfect solution to directly import and create data in Salesforce. The forms are easy to create and the help videos are excellent and easy to follow. When there is something more complicated to create in the forms, the staff at Form Titan are easy to schedule and quickly walk you through the setup. I highly recommend this program and give it 5 stars for the value, service and functionality.
“If a simple form tool is not enough, go for FormTitan.”
Reviewer: Aryen Pellikaan
Rating: 5 out of 5 stars
Date: 09/11/2020
This tool is amazing
If a simple form tool is not enough, go for FormTitan. The tool offers so many possibilities. We have built complex forms and complete portals with it. It also offers document generation. Support is outstanding, with questions answered in the Help Center and private video conferences if needed.
“In less than 30 minutes I was able to set up a working prototype.”
Reviewer: Juha Lassila 劳尤豪 (Four Star Ranger)
Rating: 5 out of 5 stars
Date: 08/05/2020
Better than Salesforce
UPDATE 2021-09: The new translation feature is very, very powerful. Now we can have forms that change the UI language with a click on a flag. And guess what?: the picklist value translations come from Salesforce (Setup > Translation Workbench). — I was somewhat familiar with FormTitan as we had purchased it for Document Generation. My only complaint about this app was that it is so easy to setup Word templates that I don’t feel that smart anymore. Recently, we struggled (days) with datatableV2 (from Unofficialsf.com) and LWC + lightning-datatable for field data collection. As those pieces seems to be fundamentally broken I decided to check whether FormTitan could be used for this. Guess what? In less than 30 minutes I was able to setup a working prototype for a token-protected form for collecting readouts of Metering Devices related to Accounts (20-50 pcs per Account). Launches from an Action Button in mobile app; the UI very, very smooth to use and quite easy to configure. Great feature is that once you step out from a field the value gets saved immediately to Salesforce. Nice! The support team is very helpful, maybe the best in the industry. They really helped me get up to the speed with Word templates. This data collection thing I was able to setup all by myself as videos in FormTitan Academy Essentials explain the steps quite well : https://ftdemo.formtitan.com/formtitanacademy#/ I’m very happy with this App!
“Super Powerful app.”
Reviewer: Noam Regev (Double Star Ranger)
Rating: 5 out of 5 stars
Date: 06/24/2020
Super Powerful app
Once you master this tool, it enables you to build almost anything with 0 code in minimal time.
“Everything you need in one place.”
Reviewer: Amanda Miller (Ranger)
Rating: 5 out of 5 stars
Date: 06/24/2020
This form app is awesome – it has everything you need in one place
FormTitan is a hidden gem, truly – it can do almost everything my team can think of, and after a careful content review of Amed’s awesome videos, the user (aka me) is super empowered to be the titan and make the forms. Benny and the team are great at rapid response and customer service, even being half a world away. I appreciate them and this app so, so much – we’ve been able to build out several complicated forms with a ton of contingencies and logic, and relate them back to our Salesforce data and payment processor.
“Great Documentation.”
Reviewer: Janice Francis
Rating: 5 out of 5 stars
Date: 06/17/2020
Great Documentation
We started using this last week and was able to get our first form up and running very quickly. Videos, documentation on the help site and chat answered all my questions.
“Titan has allowed us to really extend what’s possible for us in Salesforce”
Reviewer: Ben Wolcott
Rating: 5 out of 5 stars
Date: 06/12/2020
An Incredible Investment
I don’t know what we’d do without Titan. It’s our main tool for customizing Salesforce with clicks and not code. We originally purchased it about a year ago to consolidate client intake flows from multiple objects to a single form, and the use cases just continue to grow. From populating funder forms with the click of a button to receiving referrals, Titan has allowed us to really extend what’s possible for us in Salesforce given our size/budget.
“Amazing tool”
Reviewer: Lior Papiashvili
Rating: 5 out of 5 stars
Date: 06/11/2020
Amazing tool
As a Salesforce Solution’s architect, my daily work requires problem solving many of which require coding – and this is exactly where Titan come and save us a lot of work. Titan helps us to automate processes, API requests, flows, document generation and data validation. The Titan support team are very professional and always willing to help immediately. Great Tool Great Team. Recommended.
“Easy event registration and creation of dynamic guest itineraries from data in Salesforce”
Reviewer: Kipper Blakeley
Rating: 5 out of 5 stars
Date: 06/05/2020
Easy event registration and creation of dynamic guest itineraries from data in Salesforce
This is truly exceptional software. Extremely easy to set up and customize. We tested other solutions, both native Salesforce apps and Plugins for our WordPress website (Ninja Forms), but FormTitan was the easiest to set up and most reliable to use. We run an event with 50-500 people showing up each time. What used to take us weeks to do (using Salesforce and WordPress plugins), can now be done in 1.5-2 hours with seamless integration with Salesforce and embedded forms on our website. The monthly fee at first seemed high, especially in comparison with our original WordPress solution, but the always-up reliability and always-available customer service have paid for themselves many times over. The customer service exceeded every expectation I could have. First of all, a real person reached out to me when I had a question – not a bot or an automated response. They helped me over the phone whenever I had a question, but more importantly they have a great repository of how-to videos covering every aspect of the software. It was very easy to quickly become a pro with FormTitan. In short, I highly recommend this product for anyone who needs a highly functional though easy-to-use form builder. UPDATE after 3 years of using Formtitan. The product has only gotten better. Forms 2.0 is groundbreaking, allowing our organization to automate so many processes for internal users as well as clients. The after-sales support has been incredible, spending time to show us tips and tricks and to streamline our processes even further. I have a quarterly update call with our tech rep, who shows me the latest innovations on the platform. I can wholeheartedly recommend Formtitan after using it every day for the past three years.
“Saves you money and time”
Reviewer: Juan Maart (Top Reviewer)
Rating: 5 out of 5 stars
Date: 05/27/2020
Great tool, great support, saves you money and time
I really like the fact that this tool allows admins to create amazing front-ends to Salesforce and not have to learn visualforce. FORMTITAN extends SF admin skills exponentially and lessens the dependence on visualforce development costs. Great support from Amit and Benny as they gave up their time to get on a few calls to help get us going with a new form! Much appreciated keep up the good work, our non-profit will be using this a lot in future 🙂
“The whole system was built in one weekend.”
Reviewer: IT Fresh Start
Rating: 5 out of 5 stars
Date: 04/01/2020
Over weekend implementation to help Corona legal issues
Due to the lost of business because of corona crisis, a NPO that help people on legal issues regarding the possibility of loosing the business m built with SF and Titan a system that connect volunteered lawyers and small business owners. The lawyers will advise their client and the system will track down the progress , by using the Titan forms. The whole system was built in one weekend. It is secured by FormTitan options and it can give reports to both lawyer and client
“The innovation has saved our company a lot of time.”
Reviewer: Rachel Bryan
Rating: 5 out of 5 stars
Date: 03/06/2020
Dynamic and Accomodating
As a customer of Form Titan we have always found them accomodating with our requests. Our requests are never simple and we are always thinking of ways to automate processes. My recent request was something that was new to Form Titan but they never said no, they worked with me until I got exactly what I wanted. The innovation has saved our company a lot of time which we can reinvest in other areas. Thank you for your support guys 🙂
“It is the Best!!!”
Reviewer: Arkady Team
Rating: 5 out of 5 stars
Date: 03/06/2020
It is the Best!!!
Makes our Salesforce implementations smarter, more efficient and more creative. Thank you, Titans, for a great job!
“Titan is a game changer!”
Reviewer: Zalman Rb Weinshtok
Rating: 5 out of 5 stars
Date: 02/20/2020
Titan is a game changer!
I’m a Salesforce developer for the last five years and since I found out about Titan I hardly code! I am no longer using conga, Docusign, and FormStack. I don’t need to write triggers or flows. I can merge fields into docs, sign, and create amazing multi-object forms. And the pricing, amazing! Yes, it requires some learning curve, but it worth it.
“Amazing form tool!!!”
Reviewer: Noam Katz
Rating: 5 out of 5 stars
Date: 02/20/2020
Amazing form tool!!!
Great tool for creating web forms, generating pdf and much more!!!
“My BFF – the Best Forms tool Forever”
Reviewer: Asaf SF
Rating: 5 out of 5 stars
Date: 02/20/2020
My BFF – the Best Forms tool Forever
We use the Premium license and enjoy the ease of creating forms for Registration, Events and many more. Integration with Salesforce is really smooth and intuitive. Formtitan crew Thank you for being there!
“Awesome Doc Gen Tool”
Reviewer: Suraj Patel (Double Star Ranger)
Rating: 5 out of 5 stars
Date: 02/14/2020
Awesome Doc Gen Tool
Super Awesome Documentation tool with PDF, Docs and much more !!! Great Support Team and tutorials. 3 words, Simple, Easy, Awesome.
“transformed the way we collect and process information”
Reviewer: Alex Zed
Rating: 5 out of 5 stars
Date: 12/09/2019
Unrivaled form software with incredible support
We tried out several providers before realising that Form Titan was the far superior solution on a number of fronts – meeting all of our functionality, compliance and aesthetic requirements. Implementing it in our business has transformed the way we collect and process information. and the automation that has been enabled off the back of this truly staggering. We’ve also been very impressed with the support we’ve received from the Form Titan team – they’ve gone above and beyond to help us get set up successfully and to ensure that all of our Form Titan related projects are successful. Would highly recommend!
“Can be used to replace all your front end for the Salesforce system”
Reviewer: Gil Wainreb
Rating: 5 out of 5 stars
Date: 11/27/2019
Perfect app
Perfect app. I have been working in the Salesforce ecosystem for almost 10 years and have worked with a number of apps. I have completely damaged FormTitan’s power and functionality. Form Titan is the best product available on the market The app can be used to replace all your front end for the Salesforce system Includes a digital document creation system Possibility to create a system for professional management of the field people with Gantt board and sources and many more good But most importantly, really most important, the team behind this amazing product and how quickly respond to additional challenges and demands Yossi Weinfeld
“Great Product & Great Support”
Reviewer: Joelle Gomersall
Rating: 5 out of 5 stars
Date: 11/06/2019
Great Product & Great Support
We have been using FormTitan for a few months now and so far, we have been EXTREMELY impressed with how well adaptable it has been to meet all our form requirements and especially how well it integrates with Salesforce, it is already saving us loads of time. As a business, we are on a journey to become completely paperless, and FormTitan is what is going to get us there. FormTitan is really easy to use and learn how to use, and it’s so customisable to make the forms exactly how we want them. So far all of our forms have had 100% conversion rate (one of which is an application form for candidates, of which this is a rate we have always struggled to meet with other form builders we have used). The team at FormTitan are so knowledgeable about their system and all its features which shows they are truly invested in their product and want to help their customers to use it to meet their exact requirements. The training that FormTitan offers is FANTASTIC, there is a full suite of training videos as well as personal support and guidance on hand to answer any questions we have. The team are so friendly and really take their time to understand our business and how we need the forms to work specific to us which really shows a great service. The system is great value for money compared to other form builders out there, I would also recommend purchasing the training package they offer too as this has really helped us get up to speed even quicker! I would definitely recommend this product!
“Portal with modify data, Surveys, Subscription”
Reviewer: Steeve Seidel
Rating: 5 out of 5 stars
Date: 10/21/2019
Portal with modify data, Surveys, Subscription
With FormTitan, we could build everything the customer asked for. From a Portal for the customer, over to Surveys on multiples objects inside Salesforce. Great Tool and great support.
“GET THIS FORM BUILDER”
Reviewer: Robyn Lewis
Rating: 5 out of 5 stars
Date: 10/18/2019
GET THIS FORM BUILDER
Cannot recommend this form build enough. I was able to build a form from scratch using push and get calls to and from Salesforce with custom and standard objects in a week where specialist Salesforce agencies and developers failed to in over 6 months. After that we have had lots of refining to get a really professional and polished product. Our only limitation is our own team – now we love it so much we are trying to think of all the new things we can streamline using this form builder. Benny has been a huge help and his support hours are well worth investing in, though he is so passionate about the tool he very often helps for free if he can quickly. I work in a highly regulated industry where data integrity is hugely important and this has helped us offer our customers an excellent service and improve our data quality. For the first version of our form alone it will save over 1,000 human hours p.a. I highly recommend using this tool over any other, the interface is easy and intuitive, they are constantly making updates and improvements and it just works!
“A change in a way we’ve worked”
Reviewer: Amuta Nahal
Rating: 5 out of 5 stars
Date: 09/22/2019
A change in a way we’ve worked
We had a need to collect something like Alumni, but in a clever way, so people will not be forced to re-registered each time to our events. Formtitan allowed us to see who is a veteran and who is new and registered them immediately to the marketing project they were belong to. We threw all our excels and thousand of emails away and it was done in a matter of hours. It was easy to embed it in our website. Highly recommended.
“Excellent solution to integration forms into SF”
Reviewer: Fredrik Leuhusen
Rating: 5 out of 5 stars
Date: 05/24/2019
Excellent solution to integration forms into SF
Very happy with the solution that Form Builder provides. Apart from the quick integration and setup time, the support from the team is exceptional. Forms seems like they should not cost much on a monthly basis, but the value that this app provides far exceeds the monthly costs that would be related to having a developer updating and changing forms that can integrate across the Salesforce platform.
“Great App backed by an excellent service!”
Reviewer: Mal Schwartz
Rating: 5 out of 5 stars
Date: 05/16/2019
Great App backed by an excellent service!
Formtitan is a great app that has significantly increased our productivity. It is s a powerful – yet simple to use – tool to create forms that can easily integrate with Salesforce, by getting data from Salesforce as well as pushing data to Salesforce. Our org uses it on daily bases, and it has been a game changer for us Support is also very active. I had questions on few custom configurations and the support was excellent. Would highly recommend!
“Things I used to do only with SF developers in a matter of weeks can be done now in a matter of days.”
Reviewer: Itay Ben-David
Rating: 5 out of 5 stars
Date: 12/28/2018
The Power of Disruption is…Titan!
I would like to make a recommendation for the innovative forms & documents platform, FormTitan. After numerous of projects I did with them. From light to heavy implementations, the more I gave the tool a chance the more I discovered how easy and intuitive things can be done. Things I used to do only with SF developers in a matter of weeks can be done now in a matter of days. I could gradually move my development projects from being development based into customization based. That enabled me and my customers quick delivery time we were never used to before. But having a great platform on your side is not enough for delivering successful projects. As a project manager that his customers are more dynamic and less tolerant in the way things should be I needed a highly responsive customer service on my side. Form Titan are fortunate enough for having that kind of customer care: highly responsive and tuned to customers’ ideas. I feel grateful that some of my insights were considered important enough and everybody can now enjoy them. Itay Ben-david – Tel-Aviv – Israel
“Total Game Changer!”
Reviewer: Tom Check
Rating: 5 out of 5 stars
Date: 12/14/2018
Total Game Changer!
As a nonprofit with never-enough-employees for all the work that needs to get done, I’m always looking to save time. FormTitan is saving us time (and money) in an incredible way. In the span of a couple hours I was able to build a form that replaced our hodge-podge workflow that used google forms/google sheets/zapier/manual data entry. It was easier, didn’t take any complex formulas or coding, and saves us tons of time every week. The software will pay for itself in less than two months with this one form! I’m excited to see where else we can leverage it! Here is the other great part about the software though – the SUPPORT! I won’t lie, there is a bit of a learning curve when it comes to setting up the GET and PUSH commands for salesforce, but the team at FormTitan are INCREDIBLY helpful, respond quickly, and are happy to setup screen sharing meetings to demonstrate features and workflows. This was the true deal-maker for me to pull the trigger for our org. The FAQ and Knowledge Base need a little bit of work I’ll admit, but the real-time support more than makes up for it. Our use case: Weekly attendance tracking for a growing non-profit program. Currently 10 weekly events, moving towards 20, where volunteers take attendance for returning participants, rate the event, and offer notes/feedback. We had a google form that tracked all of this, which I would have to babysit for mispellings, application errors, etc. Then I’d have to sit down once per quarter and enter a TON of information into Salesforce (18-24 hours worth of data entry for a single person). By the end I was seeing stars every time. Now the volunteers get a better experience, I get real-time data, and they can only access the fields that I want them to (hooray for data security!) I’m so excited to learn the REST of the features for this software.
“Amazing app”
Reviewer: Steven Levy
Rating: 5 out of 5 stars
Date: 12/04/2018
Amazing app
I have been working in the Salesforce ecosystem for a while and worked with numerous developers and apps. I have been absolutely blown away by the power and functionality of FormTitan. The app can be used to replace your entire front end for your Salesforce system. It replaces Communities. It is an order of magnitude more powerful than Formstack, which I was using previously. At first glance they seem quite similar. Look under the hood and you realize it’s an airplane vs a bicycle. To top it off, the FormTitan team is ridiculously responsive and helpful.
“Great App!”
Reviewer: Debbie Shwartzman
Rating: 5 out of 5 stars
Date: 11/12/2018
Great App!
It took us less than two months to improve our digital work, simply life (and work) changing! Don’t think twice- after trying few form solutions that integrate with salesforce, Form Titan is by far the best. Aside from the technical part, and not less important, their help center and customer service is great. One of the best choices we’ve made for the organization. Debbie
“By using FormTitan, we will be able to save many hours.”
Reviewer: Kenny Briel (Triple Star Ranger)
Rating: 5 out of 5 stars
Date: 10/09/2018
A Must Have!
We have been looking for something to allow us to integrate forms into Salesforce and this works amazingly well. By using FormTitan, we will be able to save many hours of data input, by having the clients putting in the data on their own, saving us valuable hours. We are very happy with this software, and are looking forward to see how else we can integrate it, and use it to our advantage. Support is top notch, and they are very quick to assist with your needs. This is a must have if you are needing any type of form integration with Salesforce.
“FormTitan has saved us hours, if not days, of work.”
Reviewer: Admin ChapterSpot
Rating: 5 out of 5 stars
Date: 08/31/2018
Impressive results!
With just one project, FormTitan has saved us hours, if not days, of work. We were able to quickly create a form that read data from Salesforce so that individuals did not have to fill out all their data when submitting a set of three signed agreements. FormTitan’s integration with Salesforce created a record on a custom object, attached a PDF of those agreements to that record, updated the Contact record to show forms were submitted, and send a thank you notification to the submitter. Gone are the days of paper forms and generic web forms which house the data outside of Salesforce. Our users have loved the experience and appreciate that we can provide accurate Salesforce reports using the data. The support and guidance from the FormTitan team made it even easier to think through our project and navigate this new frontier for our organization.
“Hands Down the BEST forms solution for SFDC; BAR NONE!”
Reviewer: Saul Zenkevicius
Rating: 5 out of 5 stars
Date: 08/28/2018
Hands Down the BEST forms solution for SFDC; BAR NONE!
Benny and the team at FormTitan are simply unmatched! This forms solution all that and so much more! This will revolutionize your business automation and processes, taking your Salesforce.com experience to the highest level! I could not recommend this solution more highly!
“This tool is just freaking amazing!!!”
Reviewer: אלון סגל
Rating: 5 out of 5 stars
Date: 07/25/2018
This tool is just freaking amazing!!!
I can’t find any words to describe how much this tool helped accomplish our company’s vision. We just finished building a beautiful employee portal that was easy to design, build and user friendly in such a fast and efficient way that any new feature we want to deploy – form titan gives as the ability to accomplish we dream and Form titan helps us to fulfill Thank you for this Alon – Senior Salesforce CRM Manager Zoko Enterprizes
“I literally signed up for the account and was pushing and pulling data with Salesforce minutes later.”
Reviewer: Jim Kerr
Rating: 5 out of 5 stars
Date: 07/05/2018
Even a dummy like me can send data to Salesforce
Like many companies, our Salesforce administrator is often too busy to develop complex integrations to simple forms. The result is that things I need done are often at the mercy of development priorities. Enter Formtitan. The integration is so simple and powerful, that it can do everything I need it to do without any coding or requirements from our Salesforce team. I literally signed up for the account and was pushing and pulling data with Salesforce minutes later. The form builder itself is extremely robust, with save and return, conditioning, and data rules. This is the BEST form builder for Salesforce out there, and there isn’t anyone close.
“Less than an hour I have a working web form”
Reviewer: Ruth Hagar Klarman
Rating: 5 out of 5 stars
Date: 05/03/2018
Best Salesforce Form Tool
Great Form Tool – fast & easy. We are using it to integrate with Salesforce. Less than an hour I have a working web form that populated form base data from Salesforce and write form result into Salesforce. Great support.
“helped me get my first forms up and running very quickly.”
Reviewer: Collin Rich
Rating: 5 out of 5 stars
Date: 02/03/2018
Solid product and very helpful
The FormTitan team took the time to understand my needs, and then helped me get my first forms up and running very quickly.
“Saving a lot of time and keeping our data in much better shape.”
Reviewer: Makoto Ejima
Rating: 5 out of 5 stars
Date: 01/24/2018
Fantastic software and service
We’ve been super happy so far with FormTitan. They are extremely responsive and their software is works really well with multiple salesforce objects. We’ve been able to move all of our event registrations over to their forms, saving a lot of time and keeping our data in much better shape.
“Implementing the application in our organization made the work more efficient.”
Reviewer: Arkady Crystal
Rating: 5 out of 5 stars
Date: 11/16/2017
Excellent application!
Highly recommended! Accessible and easy to use. Implementing the application in our organization made the work more efficient. And Thanks for the quick and high-level support from the support team.
“FormTitan is quick and simple to use, and is saving me a lot of time and money”
Reviewer: Virendra Khatke
Rating: 5 out of 5 stars
Date: 08/17/2017
Awesome features
FormTitan is quick and simple to use, and is saving me a lot of time and money with my business. I have been dabbling with landing pages and contact forms and am excited to try the other features!
G2 Reviews
Packed with a good variety of features that makes it user-friendly
Reviewer: Verified User in Non-Profit Organization Management
Rating: 4.5/5
Date: 4/7/2025
Review link: https://www.g2.com/products/titandocs/reviews/titan-docs-review-11024518
What do you like best about Titan Docs?
- I am able to create Titan Docs via Word Doc and PDF and when I use Word to create our Titan Docs, Titan allows me to use Word features, which makes it easier to use since I am already familiar with those features.
- Implementation ran smoothly with little to no bumps along the way.
- The way Titan Docs is able to pull various fields in our Salesforce objects and how the program integrates with Salesforce features include Flow.
- We continue to discover new ways to use Titan Docs in Salesforce on our 2nd year that helps us be more effective and efficient.
- Customer support is great! I get a response in less than 24-48 hours. I also like the available helpful Support Pages they have available. When I go through an article to find an answer to my question, I also learned additional tidbits about the program.
What problems is Titan Docs solving and how is that benefiting you?
Streamlining of document generation and content. It helps us lessen the chance of error when the doc generated contains the same info that was entered in Salesforce. A lot of the available automation available in Titan and its ability to integrate with Salesforce help us a great deal. One specifically that I can think about is how the system saves the generated doc in the SF record it was generated from – it’s an additional step that we do not have to manually do since Titan can do it automatically.
“Game-Changer for Document Automation in Salesforce”
Reviewer: Mark B.
Rating: 5/5
Date: 7/7/2025
Review Link: https://www.g2.com/products/titandocs/reviews/titan-docs-review-11370199
What do you like best about Titan Docs?
The ability to generate Word documents and PDFs pre-filled with dynamic CRM data saves a huge amount of time and reduced manual errors significantly. The platform is fast, intuitive, and offers complete flexibility — whether merging multiple formats or customising templates on the fly. It’s especially powerful for teams looking to automate repetitive tasks and maintain brand consistency at scale. Highly recommended for any Salesforce-driven organisation looking to take their document workflows to the next level!
What problems is Titan Docs solving and how is that benefiting you?
The flexibility to merge, format, and convert documents in different ways means you can tailor outputs to different teams and use cases, all from a single platform. It makes the workflow more efficient, scalable, and professional.
“It’s the best platform for e-docs I believe.”
Reviewer: Haseeb Ur R.
Rating: 5/5
Date: 6/14/2022
Review Link: https://www.g2.com/products/titandocs/reviews/titan-docs-review-6737707
What do you like best about Titan Docs?
It’s the best platform for e-docs I believe. Especially for signatures I find it amazing it solves the problem of taking signatures. Now we can get the signatures by just sending a link over email.
What problems is Titan Docs solving and how is that benefiting you?
As I already mentioned for signatures I find it amazing it solves the problem of taking signatures. Now we can get the signatures by just sending a link over email.
“FormTitan has been a real time saver for me.”
Reviewer: Cynthia C.
Rating: 5/5
Date: 7/29/2016
Review Link: https://www.g2.com/products/titandocs/reviews/titan-docs-review-160434
What do you like best about Titan Docs?
FormTitan has been a real time saver for me. I run several sites from home and need to update them and change landing pages often. Doing so was using up a lot of valuable work time, but not anymore! I was also intrigued by the claim of increased conversions and it was a major factor in why I chose to try FormTitan. I have not been using it long enough to rate that aspect, but am looking forward to increased sales! I love the customization as well! Overall I would highly recommend FormTitan to anyone who is searching for an affordable form builder online. I wish I had known about it sooner.
What problems is Titan Docs solving and how is that benefiting you?
I am saving a lot of time and able to create landing pages in just minutes. I don’t need to set aside entire days and late nights anymore, which is very valuable!
Powerful Salesforce Integration & Flexibility
With Titan, Salesforce is more powerful than ever. Seamlessly integrating into your Salesforce platform, Titan lets you automate workflows, create dynamic forms, and generate documents, all without a single line of code. The last reviews highlight how real-time data syncing and flexible customization ensure that every process runs exactly how you need it.
Key phrases: Salesforce integration, no-code solution, dynamic forms, document generation, real-time data, seamless integration
Salesforce AppExchange Reviews:
“Titan stood out as the best solution by far.”
Reviewer: Todd Smithee
Rating: 5 out of 5 stars
Date: 04/02/2025
Thank You Titan!
I recently had an outstanding experience with Titan while working on a project for a client who needed to integrate a survey application with Salesforce. After researching the options on AppExchange, I found 51 different apps with survey functionality-yes, 51! Titan stood out as the best solution by far.
Titan offers a robust feature set that exceeded my client’s needs. The integration process was seamless, with an intuitive setup that made mapping required fields to Salesforce effortless-without the need for modifying any existing Salesforce fields.
Beyond the technology, Titan’s support team is exceptional. They proactively check in to ensure everything is running smoothly, which is a rare and valuable service. If you’re lucky, you might even get Mihai as your support manager-he’s fantastic!
I highly recommend Titan to anyone looking for a powerful, easy-to-integrate survey application for Salesforce.
“The only limitation is your own brain.”
Reviewer: Whitney Yorston
Rating: 5 out of 5 stars
Date: 03/11/2025
Fantastic product with incredible customer support
Titan is an incredibly robust and powerful tool. The only limitation with it is your own brain. I’m not sure I’ve come across something it cannot do. It integrates seamlessly with Salesforce and allows you to use your Salesforce data in any way you need it.
“A powerful, feature-rich solution.”
Reviewer: Mendy Kurant
Rating: 5 out of 5 stars
Date: 03/05/2025
Outstanding product with exceptional support
We’ve been working with Titan for several years now on many different projects. Titan is an incredible product that has evolved into a powerful, feature-rich solution. It is the perfect complement to Salesforce, seamlessly integRating to enhance its functionality.
What truly sets Titan apart is the amazing team behind it. Their dedication, expertise, and top-notch support ensure we get the best experience possible. They are laser-focused on the project’s success, always listening to feedback and improving the product.
If you want a reliable, innovative solution backed by a team that genuinely cares, Titan is the way to go. Highly recommended!
“Makes professional looking documents at lightning speed.”
Reviewer: Ryan Wagner
Rating: 5 out of 5 stars
Date: 02/26/2025
Comprehensive Solution AND Great Customer support
The Titan Solution is both easy to configure and makes professional looking documents at lightning speed. But what puts Titan above competitors is their dedication to customer success. Titans team always makes themselves available for support 24/7 and leaves no stone unturned when you need help
“A game changer for all types of business needs.”
Reviewer: Scott Suckling
Rating: 5 out of 5 stars
Date: 02/21/2025
An Awesome Product with the ultimate No-Code Experience
Titan’s suite of ZERO Code enterprise apps for Salesforce is a game changer for all types of business needs no matter what market and provides end-to-end business solutions for any use case with its huge flexibility and scalability.
I highly recommend them to anyone with their solutions that require no advanced technical knowledge and also provides real-time access to the Salesforce CRM.
Titan’s professional support is fantastic in every way and I cannot speak highly enough of them and what they do. They are always there to help to achieve your end goal solutions and help any issues that may arise.
You really do need to reach out to them for your desired needs.
“We stumbled into FormTitan and we are so happy that we did.”
Reviewer: Sam Hamid
Rating: 5 out of 5 stars
Date: 02/18/2025
On of the most versatile tools you can use for Salesforce
Our use case in particular involves building multiple onboarding steppers and forms for our customers. When we first started this process we were scoping out LWC and APEX solutions which were going to be heavy, clunky and hard to maintain.
Luckily we stumbled into FormTitan and we are so happy that we did. While there is a bit of a learning curve with the product it is very worth learning. Once something is built it can be handled off to others to manage quite easily.
Great all around product and we are very happy with the capabilities we have explored. Big Shout out to Mihai at FormTitan for all the help as well!
“We love the tool. It is very configurable and connectivity with Salesforce is great.”
Reviewer: Christian Paquin
Rating: 5 out of 5 stars
Date: 02/18/2025
Great tool, easy to integrate and excellent support!
We have been using Titan Form, Titan Sign for more than a year and we love the tool. It is very configurable and connectivity with Salesforce is great. The TitanFlows also allow for easy integration with Salesforce. The support team is very helpful and knows the product very well.
“Titan Sign has been a game changer for our org.”
Reviewer: Kelsey Baustian (Double Star Ranger)
Rating: 5 out of 5 stars
Date: 03/19/2024
Great tool, greater people
Titan Sign has been a game changer for our org. It’s relatively easy to set up, works seamlessly with Salesforce, and is exactly what we need. But what I like most about Titan is the people. From the sales process to onboarding the team has been incredible to work with and gone above and beyond to make sure Titan works for us. Special shoutout to Mihai Vasai, who has helped me look good with my bosses throughout the implementation process.
“Those who use the Titan package win a new lottery every day.”
Reviewer: Jehonatan Leurer (Ranger)
Rating: 5 out of 5 stars
Date: 12/27/2023
When dreams come true
Have you ever dreamed that you won the lottery? Or at all, that a dream becomes a reality? Those who use the Titan package win a new lottery every day. Have you dreamed of building a webservice without knowing a line of code? With Titan the dream came true. You dreamed of collecting credit payments with 0 effort, with Titan you just have to choose a clearing company.
You have a new idea, tell the support team and count to 3 … you got it (if that makes sense of course). Have you dreamed of giving thousands of customers and partners secure access to your Salesforce system with a web interface that does not require implementation… then yes.. you got it. If you have a wish to produce a brochure with infinite information including images from Salesforce, Titan’s WORD plugin will be your publisher. Do you have a question? The kind and professional support team works magic. If you don’t have a Titan then you are probably being punished like Sisyphus. I am not Sisyphus! Thanks Titans
“This tool is about as powerful as your imagination, and is very scalable.”
Reviewer: Sambit Ranjan Sahoo
Rating: 5 out of 5 stars
Date: 12/15/2023
Precise instructions and swift responses
FormTitan staff thoroughly understand the product, and are very timely in their responses. If you are nervous about reaching out to ask a question, there are lots of online educational offerings as well. This tool is about as powerful as your imagination, and is very scalable.
“FormTitan is a solution for many business use cases that I have been looking for.”
Reviewer: Peter Larson (Ranger)
Rating: 5 out of 5 stars
Date: 12/13/2023
The Solution You’ve Been Looking For
FormTitan is a solution for many business use cases that I have been looking for and is more flexible and elegant than anything standard or other apps I’ve looked at. On top of that they have amazing customer service and attention to the goals and needs we have. We are looking forward to exploring more how Titan helps us build on our core solutions, services, and offerings with both customers and our internal team.
“There are endless possibilities with what you can create.”
Reviewer: Stephen Carbonneau
Rating: 5 out of 5 stars
Date: 05/01/2023
Unlimited Functionality and Great Support Team
This app has a steeper learning curve than most platforms I have experienced. However, once you spend time and figure out what it is capable of, there are endless possibilities with what you can create. The creators really thought of every detail imaginable when making this product. It also integrates seamlessly with Salesforce – my team has had no issues with pushing or getting data from any type of project we create.
The support team is also fantastic and is always willing to help you solve any problem that arises. I highly recommend this product to anyone.
“Formtitan offers incredible control over data and great power in the ability to read and push data to and from Salesforce.”
Reviewer: Vicki Teel
Rating: 5 out of 5 stars
Date: 02/16/2023
Formtitan is integral to keeping my non-profit efficient and functional!
Formtitan offers incredible control over data and great power in the ability to read and push data to and from Salesforce. The table feature is a huge bonus as you are able to expose data when needed. Really loving the latest form builder as it offers more flexibility to my forms.
“The capabilities of Titan are head and shoulders above the rest.”
Reviewer: Duncan McGovern (Triple Star Ranger)
Rating: 4 out of 5 stars
Date: 01/26/2023
Really powerful but working through some growing pains
We’re a consulting partner and I have used a number of other form-building tools that integrate with Salesforce. The capabilities of Titan are head and shoulders above the rest. That said, the company is definitely experiencing some growing pains and to be frank I’m surprised there aren’t more sub-5 reviews.
We’ve been frequent fliers with professional services and appreciate the ability to get a fast response, but it’s common for a problem to be the result of a technical bug from Titan and not a user/configuration error. Forms 2.0 has been a big improvement and addressed a number of critical flaws in the old product, and we’ve been happy with how quickly Titan is typically able to fix the bugs and release improvements.
Still, it’s been a bumpy ride as a customer and has resulted in a number of launches being delayed and/or taking significantly more time than they should. We continue to use and would cautiously recommend Titan for folks with more sophisticated form needs, but are still in a ‘proceed with caution’ mindset when trying out new features. Hopefully it continues to improve at the same pace and in a year or so I can update the review to 5 stars.
“FormTitan has been a fantastic product for our firm.”
Reviewer: Ryan Asher
Rating: 5 out of 5 stars
Date: 10/16/2023
Great Products and Greater Service
FormTitan has been a fantastic product for our firm. They have an array of process oriented solutions that easily integrates with salesforce and is highly customizable. Their team is highly effective, honest, hardworking and are great communicators. Quite frankly I don’t know when these guys sleep. I’ve messaged them at all sorts of different hours and always receive a prompt response, even on holidays.
We’ve worked with many different vendors and by far FormTitan is our favorite. I highly recommend them to anyone considering their products or services. A special thanks to Claudiu, Ben, and Arkady, who worked way beyond what was requested and required of them to ensure we materialized the various projects our firm was working on.
“The support is very fast and helpful.”
Reviewer: Jaufret Turner
Rating: 5 out of 5 stars
Date: 12/15/2022
Nice platform with very good support
Very extensive integration. The support is very fast and helpful. Would definitely recommend!
“Powerful Integration.”
Reviewer: Konstantin Panov (Four Star Ranger)
Rating: 5 out of 5 stars
Date: 12/13/2022
Powerful Integration – Great Support
Flexibility and integration is pretty simple. Form web 2.0 was a massive success with lots of new functionalities. Customer service from our rep has been outstanding. If you are looking for an online forms tool to collect data for a wide range of use cases, look no more.
“Form Titan provides a ton of recorded resources + support to guide as you go along.”
Reviewer: Kristen Lalka
Rating: 4 out of 5 stars
Date: 10/05/2021
Powerful, flexible form builder
Form Titan is highly flexible + a powerful tool for automating form entry and allows you create or modify any data in your SF instance. Would recommend for companies that have the time and/or resources to devote to initial set up. As someone who works with small non-profits, our use case may be different but there is a bit of a learning curve with getting forms up and running. Form Titan provides a ton of recorded resources + support to guide as you go along.
“We are very impressed with the vast range of possibilities.”
Reviewer: Jessica Kort
Rating: 5 out of 5 stars
Date: 09/27/2021
Highly flexible form platform for event registrations
We have transitioned to using Titan for all of our event registration and donation forms, and we are very impressed with the vast range of possibilities (we surely haven’t even uncovered all of them). Our team likes how the forms look and our customers like the interface. We have also cut down on form errors. We are grateful to their highly responsive team for assisting us when we have questions and suggestions about features.
“The Titan suite of tools provides the best of BOTH – the build UI is excellent, as well as the Salesforce integration features.”
Reviewer: Gretchen Allnutt
Rating: 5 out of 5 stars
Date: 08/27/2021
Amazing Tool and Support! – My New Go-To
I am a Salesforce Consultant who does a lot of form-heavy work. I have used the majority of form tools available, most of which sacrifice functionality in the integration where the build tool excels (and vice-versa). The Titan suite of tools provides the best of BOTH – the build UI is excellent, as well as the Salesforce integration features. I find myself building more in the titan tool, to avoid heavy flow configs in Salesforce, which my clients can easily update on their own leaving them with less “tech debt” that they have to pay consulting fees to manage. The help features are comprehensive with demo videos for most things… when support is needed, their team is knowledgeable and very responsive (I’m looking at you Amit!). I have found my new “go-to” form tool and cannot wait to dig into some of the additional Titan features! Thanks for a great tool!
“Pushing form responses back to Salesforce is extremely easy, once you understand the tool.”
Reviewer: Devika Bhatt
Rating: 5 out of 5 stars
Date: 08/18/2021
Robust tool, smooth integration with Salesforce and amazing debugging functionality
Lots of amazing features that you can make use of. Pushing form responses back to salesforce is extremely easy, once you understand the tool. They have a very powerful debugging functionality that lets you spot your errors in no time. Plus there are small helpful video tutorials online. Amit and the team were extremely responsive and patient in getting all our questions answered.
“Powerful tool with great support — lots of value for the price.”
Reviewer: Andrea Korte (Ranger)
Rating: 5 out of 5 stars
Date: 08/18/2021
Great tool, support, and enablement
Highly recommend FormTitan! Powerful tool with great support — lots of value for the price.
“This tool helps with almost all SF integration needs.”
Reviewer: 1077367689
Rating: 5 out of 5 stars
Date: 08/18/2021
The perfect solution!!
This tool helps with almost all SF integration needs, and if not, you can chat with the support and they will do the best to help you!! Very recommended!
“Stunningly interfaces to Salesforce.”
Reviewer: Ofir Bar
Rating: 5 out of 5 stars
Date: 08/17/2021
Great Tool!
An effective tool for creating forms. Stunningly interfaces to Salesforce. easy to use, I recommend!
“They are very responsive to users when they have questions and need help.”
Reviewer: Gigi Chan
Rating: 5 out of 5 stars
Date: 04/16/2021
Comprehensive Form Tool with Excellent Support Team
The tool FormTitan itself provides comprehensive features for its users to create forms integrating with Salesforce. Moreover, the customer support team is helpful to their users. Not only that they have provided with some tutorial videos for users to learn using the product, but also they are very responsive to users when they have questions and need help for troubleshooting. A big Thank You shout out to Titan!
“The potential seems to be unlimited – all the solutions I needed, I found it there.”
Reviewer: Cassio Roman (Ranger)
Rating: 5 out of 5 stars
Date: 02/18/2021
Great tool with an excellent support
It’s a very powerful tool with many integration options. The potential seems to be unlimited – all the solutions I needed, I found it there. There are loads of tutorials and the support team is very helpful. With so much material and support it’s possible to get the hang of it without so much effort even if you’re not a developer. I would highly recommend the tool!
“Support team is super responsive… integrate effortlessly with SF.”
Reviewer: Shruthi Vasudeva (Double Star Ranger)
Rating: 5 out of 5 stars
Date: 12/01/2020
Powerful product – simple and effective
The product is very easy to understand with lots of resources and videos. The support team is super responsive, with questions/requests addressed the same day. I had a unique feature request regarding address validation and Benny addressed and delivered it quickly so we could use it in our project. Thank you! It was easy enough for us to build an application form with lots of styling and, most importantly, integrate it effortlessly with Salesforce. Happy with Form Titan and highly recommend this product.
“The bi-directional is simply mind-blowing… fully documented, very responsive team.”
Reviewer: Yaroslava Tretyck
Rating: 5 out of 5 stars
Date: 10/16/2020
Impressive product and support team
I am working as a Salesforce consultant for the last 5 years. I’ve been using Conga for Document Generation and FormAssembly for forms. I heard about Titan and I was surprised—there was absolutely nothing you cannot do with this product. There is a learning curve, but it is worth it. The bi-directional integration is simply mind-blowing; I can validate my data prior to sending it back to Salesforce. The Document generation is well documented and there are so many features as well. Pros: 1- I don’t need to ask my clients to pay for multiple products; I have one support team to work with. 2- The support team is efficient; Amit and Benny are very responsive. 3- Fully documented; every little feature has a YouTube video. Cons: The team is constantly updating the platform, every week or two I find new features and I am addicted. Well done!
“Once you know the tool, it’s extremely flexible.”
Reviewer: Kathy Dunne
Rating: 5 out of 5 stars
Date: 09/18/2020
Very powerful
This is a powerful form building and document merge tool; you can adjust just about anything anywhere on the page. The learning curve can be a bit steep if you are used to other tools, so give yourself some time to learn. Once you know the tool, it’s extremely flexible. Support will jump on to chat and explain things if you get stuck.
“Hands down the best form builder that integrates with Salesforce… one of the best products with the friendliest staff.”
Reviewer: Leon Kong
Rating: 5 out of 5 stars
Date: 09/14/2020
Best Salesforce Integrated Form Builder
I discovered this app while searching for a form builder that would have true dynamic prefill capabilities. Every product I evaluated (including FormStack and FormAssembly) advertised having said features, but none of them came close in functionality to FormTitan’s product. While it was a niche requirement that led me to FormTitan, it’s the extremely wide range of capabilities that convinced me to stay. This is hands down the best form builder that integrates with Salesforce, all while requiring no code. They have an extremely wide range of documentation and when the documentation alone is not enough to solve my problems, Benny stepped in to help me with any questions I had. This is one of the best products with the friendliest staff I’ve ever dealt with!
“Highly recommended… meets strict requirements like HIPAA and GDPR.”
Reviewer: Gil Pal
Rating: 5 out of 5 stars
Date: 09/12/2020
Highly recommended!
Our need was a form generation tool that meets a strict set of requirements. It needed to integrate easily with Salesforce with complete flexibility, enabling us to create new forms on a regular basis per new project we are involved in and without the need to code. And finally, and maybe the most demanding need, to be compliant with a strict set of regulations and rules like HIPAA and GDPR, that require full in transit and at rest data encryption among other requirements. We have examined many tools out there and after thorough research decided on the Formstitan tool and we are fully satisfied with our decision. Meets all the requirements I mentioned above and more. Again, highly recommended! Gil.
“Excellent and very flexible tool.”
Reviewer: Krishnapriya Sankar (Double Star Ranger)
Rating: 5 out of 5 stars
Date: 07/30/2020
Excellent Tool
FormTitan is an excellent and very flexible tool to design & create Web forms with extensive logics. Integration of FormTitan with Salesforce for data push & get is seamless. Tool is very easy to learn and the video tutorials & help contents within the tools are very detailed for self-learning. FormTitan’s 24×7 tech support case responses & turnaround time are quite remarkable. Especially Support Engineer Amit is very knowledgeable and very easy to approach for any issues faced throughout our implementations.
“Powerful and Flexible.”
Reviewer: Steve Thornton
Rating: 5 out of 5 stars
Date: 07/17/2020
Powerful and Flexible
I found FormTitan to be incredibly powerful, flexible, and easy to use. I needed a form solution to build a set of questionnaires with the ability to score each answer while passing the resulting values to specific fields within a Salesforce contact record. This was accomplished with little help from the FormTitan support team but when we had questions they were extremely responsive and helpful. I believe this form solution is a great value for the investment. Steve Thornton, Executive Director, The Hawthorne Cancer Foundation
“Wonderfull!”
Reviewer: Ida Gitarts
Rating: 5 out of 5 stars
Date: 07/16/2020
Wonderfull!
We use this solution for document generation and interaction with clients: web forms, agreements, reports to our clients. It supports web forms, pdf and word documents, including dynamic tables and a lot of other futures. Very flexible and almost anything you can imagine it can do.
“Great Product from an Expert Team.”
Reviewer: Barb Leung (Triple Star Ranger)
Rating: 5 out of 5 stars
Date: 06/24/2020
Great Product from an Expert Team.
FT is a great tool, very flexible and functional. There’s terrific videos and resources on how to use. The team is super knowledgeable and responsive. Benny and Amit have been great at answering questions and providing solutions, hands-on and very involved. Feedback on projects have been great on all the different forms, surveys, integrations etc that have been built with this product. Thank you so much for a fantastic app from your amazing team!
“Easy to integrate and was extremely flexible.”
Reviewer: Simon Baker (Ranger)
Rating: 5 out of 5 stars
Date: 06/15/2020
Outstanding Support
I was evaluating the use of Form Titan amongst others against SF Communities to as a solution for capturing data from our website into custom objects. We chose FormTitan as it was extremely easy to integrate and was extremely flexible in what it allowed us to do using declarative tools. It was also much more cost effective than spinning up an authenticated community. The real differentiation though is the support given by Benny and the team. They have a wide range of help documentation and videos and always seem to be on hand when I need a little nudge in the right direction.
“Compelling, Dynamic Product with Excellent Customer Service”
Reviewer: Natalie Davis (Triple Star Ranger)
Rating: 5 out of 5 stars
Date: 06/10/2020
Compelling, Dynamic Product with Excellent Customer Service
FormTitan really goes the extra mile in terms of providing a powerful, flexible tool that integrates beautifully with Salesforce AND in providing really great customer service. In addition to many detailed videos, the support services really help users to maximize the value of the product. The Microsoft Word add-on, in particular, is a huge help in generating more complex and detailed forms. It works with standard and custom objects, multiple lookups, dependencies and more.
“Excellent tool and outstanding support!”
Reviewer: Eli Kaufman (Triple Star Ranger)
Rating: 5 out of 5 stars
Date: 06/05/2020
Excellent tool and outstanding support!
What I like best about working with the tool is the extreme flexibility – the UI and the logic can be designed to cater for any scenario. Secondly there’s a good documentation available including videos and when there’s a need for extra support the team is always responsive and helpful. Pleasure to work with!
“Incredibly Flexible”
Reviewer: Robert Wigfield
Rating: 5 out of 5 stars
Date: 04/21/2020
Incredibly Flexible
Multi-Object support is pretty amazing. The ability to push/pull salesforce data from multiple objects, create, update, and delete records, makes for some pretty endless possibilities.
“Powerful tool for endless applications…”
Reviewer: Melinda Ellis
Rating: 5 out of 5 stars
Date: 04/14/2020
Powerful tool for endless applications…
The possibilities are endless with Form Titan! …and the customer support is top-notch! I managed the inaugural Salesforce integration of Form Titan for a non-profit org client. The amount of time Form Titan has saved the team, pays in dividends by allowing more focus on the work that makes an impact. I am officially hooked on Form Titan and will recommend it to anyone looking for a reasonably priced, scalable solution for gathering and syncing the ever-important data into Salesforce. …and did I mention their customer support?…they know their stuff inside and out and are dedicated to your success! They are passionate about teaching the amazing features and are eager to help troubleshoot any challenges you may have. A huge shout-out to Amit for his patience, and willingness to share his expertise…sprinkled with a side of humor!
“Excellent and flexible product that comes with outstanding support!”
Reviewer: Shaul Shirel (Ranger)
Rating: 5 out of 5 stars
Date: 02/23/2020
Excellent and flexible product that comes with outstanding support!
An excellent product for building fully flowing business processes that fulfill The needs of our customers. The flexibility and the powerful integration to Salesforce make it possible to address a wide variety of business requirements.
“One of a kind!”
Reviewer: Inbal Gavrilov
Rating: 5 out of 5 stars
Date: 02/23/2020
one of a kind!
Amazing Robust tool for creating web forms with extensive logic and design features, the automated integration with Salesforce is easy to configure and gives a lot of flexibility. for any question or request for a change the Formtitan team are eager to help and improve. now i’m excited to upgrade to more features and tools from form titan labs
“Great tool, we use it in many different ways! ”
Reviewer: Zaji Ruff (Five Star Ranger)
Rating: 5 out of 5 stars
Date: 02/20/2020
Great App
Great tool, we use it in many different ways! Perfect for showing data from SF to a dynamic form! Really good for pushing data to SF with form like surveys etc.
“A must tool to have”
Reviewer: Atid Bari
Rating: 5 out of 5 stars
Date: 02/20/2020
A must tool to have
Using Formtitan is irreplaceable – We created many forms with much more conditions and it WORKS! Getting and pushing data form Salesforce is easy and if I may say unlimited. Whenever we encounter a question or request for a change the Formtitan team are eager to help and improve.
“Incredible tool, helpful team!”
Reviewer: Laurel Curran
Rating: 5 out of 5 stars
Date: 02/19/2020
Incredible tool, helpful team!
FormTitan is my preferred tool, as it can replace Conga, FormAssembly, and DocuSign. It is powerful, flexible and affordable. It does have a significant learning curve, but also has a host of great learning tools. The hands-on support provided by Solution Architects, especially Amit, has been unparalleled in my experience with third-party tools (this is an extra cost and very worth the $$). I have been able to work 1×1 with them to create online forms with complex bi-directional integrations for custom SF objects, as well as secure e-sign consents and printable PDFs generated directly from Salesforce. I can’t recommend this tool and its team enough!
“Stupidly Powerful – Hands Down Best Solution Out There”
Reviewer: Damian Blackley (Ranger)
Rating: 5 out of 5 stars
Date: 01/15/2020
Stupidly Powerful – Hands Down Best Solution Out There
I am regularly left in awe of what I am able to do with this tool – and the help documentation is excellent. An astonishing achievement – so much work must have gone into this – and it appears it is being continuously improved too! Cannot recommend highly enough. Just note that the trial period is quite short, so don’t build anything too complex until you are ready to sign up.
“Amazing”
Reviewer: 1077552714
Rating: 5 out of 5 stars
Date: 11/14/2019
Amazing
Very powerful, versatile and full of support videos
“Robust Form Builder!”
Reviewer: Tiago Carmona (Ranger)
Rating: 5 out of 5 stars
Date: 11/06/2019
Robust Form Builder!
I’ve been trying the tool on last month and I can say it is very complete in terms of questions, logic and validations. The integration with Salesforce works very well since the right logic is on place. The documentation and support works well. It’s worthy of a try!
“Brillaint app with first class support.”
Reviewer: Anna Carr
Rating: 5 out of 5 stars
Date: 11/06/2019
Brillaint app with first class support.
Form Titan has given us the much needed flexibility that other form tools do not allow, as another review aptly said ‘the possibilities are endless’ SF integration is brilliant and allows us to keep full track of our data. Special thanks to Benny who has always gone over and above to support us, any questions/issues are solved at lightning speed (no pun intended).
“Great Product, Great Support”
Reviewer: Brianna Jonna
Rating: 5 out of 5 stars
Date: 11/01/2019
Great Product, Great Support
I don’t always take the time to review apps, but I have been SERIOUSLY impressed with FormTitan. The declarative capabilities and Salesforce Integration features are phenomenal and the super responsive and helpful customer support (primarily from the main developer himself) is the icing on the cake. On top of all that, you’re getting more functionality than most of the other leading form apps, at a fraction of the price. There is a bit of a learning curve as you begin to use the product, however there is thorough help documentation on their website and as mentioned, stellar customer support. Fully worth the slight learning curve for all you’re getting from the product. If you’re looking for Form Functionality, it would be silly to look any further!
“Endless possibilities”
Reviewer: Andrea von Däniken
Rating: 5 out of 5 stars
Date: 10/21/2019
Endless possibilities
Formtitan has endless possibilities. It could be a bit more userfriendly… But it’s the best.
“FormTitan 5 Stars”
Reviewer: Rachel Shoflick
Rating: 5 out of 5 stars
Date: 10/21/2019
FormTitan 5 Stars
Prior to deciding on FormTitan, I did extensive research on almost all form solutions on the AppExchange and FormTitan was far superior. The platform is powerful with the ability to handle complex conditions while pulling and pushing information from multiple objects. Among other things, FormTitans two factor authentication feature is a key differentiator from other form solutions by adding another layer of protection to form fillers. The team is constantly enhancing their product with new features rolling out weekly. Apart from FormTitan being a superior product, their customer service & help desk is absolutely wonderful. Their team invests time to understand your particular use cases and is quick to respond/guide you through the process. I value their patience and commitment to teaching their users tips and tricks, empowering them to confidently create forms on their own while available for any questions along the way. I’d be happy to speak to any SF customer looking to implement a form solution and walk you through why I chose FormTitan. Cheers!
“Incredible Product and Even Better Customer Service”
Reviewer: Luke Bodley
Rating: 5 out of 5 stars
Date: 06/07/2019
Incredible Product and Even Better Customer Service
All of the reviews are true. This platform enables you to do anything and was a lifesaver for handling data in Salesforce. The documentation is excelled with lots and lots of videos. When I needed help Benny, the founder was always available for a quick screenshare and helped me solve my specific use case. I can’t recommend FormTitan enough!
“So far, i’m impressed”
Reviewer: David Adams
Rating: 5 out of 5 stars
Date: 05/16/2019
So far, i’m impressed
I have been testing and now using this tool solidly for a few months at the point of writing this and so far it has been able to handle every scenario and weird detail that I need from. Support has been very responsive. I asked about a feature and they said that it was not available. Came back after the weekend to find an email that said they had built what i needed for me and made available for everyone. The form builder is extremely flexible and because of the way it is designed has the potential to be so much more than just online forms. Great work FT team!
“Really, really capable app”
Reviewer: Mike Bucci
Rating: 5 out of 5 stars
Date: 04/01/2019
Really, really capable app
I reached out to several of the app providers looking for some specific capabilities (although some things that I would have thought all would have). Only FormTitan had them… and Benny was great to work with!
“Excellent app and customer service”
Reviewer: Nechama Kopelman
Rating: 5 out of 5 stars
Date: 03/29/2019
Excellent app and customer service
Benny and his team are amazing. respond right away, make changes you request and great to work with. The app itself is pretty cool. being able to push and get from salesforce, generate documents from any object, in bulk as well.
“EVERY STAR EARNED.”
Reviewer: Sarig Wohlstein
Rating: 5 out of 5 stars
Date: 03/11/2019
Best App Best Service
It isn’t often that you meet with Excellent app but even Much better service. Let Start with the app – It seems that there is no limit to what it can do – from simple Formes to high complicated ones. Form Titan Give us so many solutions for so many problems that we run into that would have cost us much much more with other apps we look into. (This app equal at least 3 other apps). Let talk about the service: It seems that there no limit to FormTitan because I never encounter – “Sorry we don’t support that” – first the check, then they try, then they usually succeded – they do follow up until it works… Really never encounter service like that. EVERY STAR EARNED.
“Best Form Builder and Payment Processing Out There!!!!”
Reviewer: Nolan Oller
Rating: 5 out of 5 stars
Date: 01/08/2019
Best Form Builder and Payment Processing Out There!!!!
I have used, tried, and had demos for so many form softwares that I had given up! Then I found FormTitan and my world changed. The two biggest reasons I say this is because of the functionality of the application itself and the level of customer support that is provided. A FEW details are below however be aware that because the application offers so much flexibility it would not be easily used by someone who does not have at least a basic background in software, processes, logic, etc. without help from FormTitan. I would consider myself a mid to senior level developer and I needed some help to initially get off the ground but once I did the sky was the limit. Functionality: Not just “push” functionality but also “get” functionality. Our organization has very complex CRM requirements and business processes. This is the only app that not only provides the complex “push” functionality to SF that we need but it also provides the same level of “get” functionality to SF…this is extremely rare and absolutely required to develop complex matching criteria to accounts, contacts, and other standard or custom objects. Payment processes and payment options are robust. There are a number of payment processors available but the best part is that the recurring donation/payment options are also usable (this is specifically important for all the non-profits that use PayPal). Combined with the “get/push” functionality mentioned above, the processors and options provided in the application allow us to do everything from accept donations, recurring donations, request payments from fundraising event pledge cards, etc…then have all that data connect from the processor back to SF.. Customer Support: Always answers emails within the 24 hours but most often they respond within 5-10 minutes, has provided in depth assistance with troubleshooting form issues (email, online chats), and open to improvements/upgrades and releasing in weekly
“A ‘REAL’ 5 -Star Solution”
Reviewer: Nicole Troberg
Rating: 5 out of 5 stars
Date: 12/12/2018
A ‘REAL’ 5 -Star Solution
With limitless possibilities, we’ve implemented FormTitan in only 2 areas so far, but have a pipeline of ideas and plans! With seamless bi-directional synchronization with Salesforce, it is hands down the best possible solution. We have big plans for future automation that will reduce administrative tasks, minimize data entry errors and subsequently provide our business with great advantages above the competition. So much more than a Form builder, FormTitan is a god-send.
“Rich in features and great support”
Reviewer: Veronica Pandea
Rating: 5 out of 5 stars
Date: 11/19/2018
Rich in features and great support
Benny has been fantastic, always responding quickly within hours and would jump in for a call to help me troubleshoot any issues. Formtitan is really flexible and it has a lot more features than other tools I’ve seen so we’ve been able to build pretty complex forms.
“Amazing features, great customer service and constantly improving abilities”
Reviewer: Shy J
Rating: 5 out of 5 stars
Date: 11/08/2018
amazing features, great customer service and constantly improving abilities
I have been using Form Titan for a while and am extremely happy as I am able to give my off SF users such amazing results. A learning period is needed and it is not as intuitive as other form builders but that is mostly because the abilities are much more complex. However, the great customer service is very quick and helpful and they have an extensive tutorial section. They are open to suggestions and I have already had a couple of mines developed and implemented within a short period of time.
“Brilliant Form Builder”
Reviewer: Jeffrey OBrien
Rating: 5 out of 5 stars
Date: 11/01/2018
Brilliant Form Builder
No form builder compares to this one. Some highlights are the ease of integration with Salesforce (does not require a managed package), total customization of EVERYTHING, unparalleled conditional logic, and best customer service of ANY app. If you are on the market for a form or survey tool, don’t waste your time with anything else. This app is in a class of its own.
“Read the reviews – FormTitan is a game changer”
Reviewer: Greg Devine
Rating: 5 out of 5 stars
Date: 10/31/2018
Read the reviews – FormTitan is a game changer
Have been implementing Salesforce and using form packages for many years. Over last few months have been implementing FormTitan. In terms of pricing, support, functionality, integration with Salesforce and how easily it can help put business processes “on steroids” it is a real stand out. If you are already using, or are looking at online forms and/or having customers interact with your Salesforce system then you are doing your organization (and your customers) a disservice if you don’t have a serious look at FormTitan. In 12 plus years of implementing Salesforce and working with multiple App exchange apps this is only the 3rd time I’ve made a statement as strong as that.
“Best Form Integration Tool on Salesforce”
Reviewer: Lily Chan
Rating: 5 out of 5 stars
Date: 09/20/2018
Best Form Integration Tool on Salesforce
Try a couple of different tools and this one performs the best. It includes lots of functions other tools do not have and provide almost immediately response when I am facing difficulty to implement the project. Best tool and best customer service. Use it now, you won’t regret.
“Form Titan is the most flexible form app and comes with excellent customer service!”
Reviewer: Carmen Neely
Rating: 5 out of 5 stars
Date: 08/20/2018
Form Titan is the most flexible form app and comes with excellent customer service!
As a nonprofit with a tight budget, we were looking for a solution to a challenge regular nonprofit donor management apps weren’t able to meet. We needed to have data map for both Accounts and Contacts while also completing payment (Opportunity) in the same form. In doing our research, we found Form Titan! Form Titan is able to map to multiple standard and custom objects in one form. You can also have form fields mapped to predesigned PDFs which opens up a world of possibilities for creating forms for registration, event tickets, membership cards and more that print out with beautiful custom graphics. Form Titan can fill practically every data-capturing use case we can come up with, allowing us to map our data so that it lives in Salesforce exactly how we need it to, so the information is accessible and usable. It is also possible to digitally sign documents, which drastically cuts down on the number of emails we send trying to secure scanned and signed documents. The signatures can also be mapped to Salesforce. Using Form Titan is wonderful! The user interface is easy to understand and navigate, and the customization options will allow you to make the most gorgeous, eye-catching forms you can dream of. As with most form apps, you can also pull data from Salesforce making it accessible to volunteers and interns who don’t need their own Salesforce logins. In addition to all these features, the price is the most economical of the Salesforce form apps we researched. You’re definitely getting a feature rich form app at an affordable price with Form Titan. Customer service is also excellent! Every question I’ve had has been answered in a timely fashion and there is a robust help section built into the user dashboard. When you put this type of flexibility of function, price point, and excellent customer service together, you’ve definitely got a winner. I whole heartedly recommend Form Titan without hesitation. I’d give it 100 stars if I
“Unequivocally the best”
Reviewer: Admin User
Rating: 5 out of 5 stars
Date: 08/02/2018
Unequivocally the best
Im using Titan for the last 3 months.my use case is quite complex and im very impressed so far. The platform allows me to easily interact with multiple custom objects, read and write data with visual logic builder.
“FormTitan allows you to build forms that both PULL DATA FROM and PUSH DATA INTO Salesforce.”
Reviewer: David Giller (Ranger)
Rating: 5 out of 5 stars
Date: 07/10/2018
The best form/survey/CSAT/RSVP/evite tool for Salesforce!
I’ve used lots of form-building, survey and RSVP tools that integrate with Salesforce. None of them are as powerful or as flexible as FormTitan. FormTitan allows you to build forms that both PULL DATA FROM and PUSH DATA INTO Salesforce. Why does this matter? This allows you to build forms permitting your “form viewer” to enter a phone # or email address into a search box and display the matching results from your Salesforce database. The “form viewer” can then select the appropriate record (ex. Account) and then display all of the corresponding child records (ex. Contacts, Cases, Opportunities, etc.). This opens up an endless variety of powerful forms that you can build for: contact us forms, product inquiry forms, opportunity creation, donation submission, RSVP – to events, parent-teacher conferences, school application/enrollment/scholarship submission forms, school permission slip forms, ticket creation forms, case management forms, customer satisfaction surveys and more. Oh…I almost forgot to mention that the appearance of these forms is only limited by your imagination as the colors, fonts, images, margins are all highly customizable. This allows you to create an unlimited number of forms on FormTitan that match your corporate branding with your corporate logos and color schemes. Having used FormTitan to create forms for several clients in a variety of industries, I cannot say enough wonderful things about this product.
“this platform is a game changer, it will beat any form builder out there.”
Reviewer: Yaara Cain
Rating: 5 out of 5 stars
Date: 07/09/2018
Best form builder
I’m familiar with many online forms tool that are integrated with Salesforce, I was quite happy with FA (form assembly) because i needed to build very simple forms , the problem begun when I had to build custom products and customization, for this purpose we couldn’t use Form Assembly and we had to use visual force and the API. I found TITAN while reading in some professional forums, at first I thought it’s not real.. but after learning the tool i can say that this platform is a game changer, it will beat any form builder out there. The platform is more like a visual salesforce development rather than a form builder. I’m recommending everyone to use it.
“So many options and great flexibility.”
Reviewer: Hodaya Shalev
Rating: 5 out of 5 stars
Date: 06/19/2018
Excellent form builder
So many options and great flexibility. Intuitive and user-friendly interface. Very convenient to work with. Great support, fast and efficient. Highly recommended!
“I highly recommend this tool.”
Reviewer: Chris Ballar
Rating: 5 out of 5 stars
Date: 06/15/2018
Impeccable tool!
This form builder has a tight integration with Salesforce. Numerous drag drop feature, great support & prompt responses for any raised queries. I highly recommend this tool.
“The best forms builder I have worked with.”
Reviewer: Yoni Paz
Rating: 5 out of 5 stars
Date: 05/15/2018
Great forms builder
The best forms builder I have worked with. It is friendly, flexible and solve any problem I`d face with, and above all an excellent customer support.
“No other tool or platform can build salesforce forms like it.”
Reviewer: Arkady Crystal
Rating: 5 out of 5 stars
Date: 04/30/2018
Excellent product
I am a salesforce admin in a non profit organization. I heard about FormTitan and i decided to try it. I am very impressed, no other tool or platform can build salesforce forms like it. Its an A+ service and product.
“Never encountered a task it can’t do”
Reviewer: מאור והב
Rating: 5 out of 5 stars
Date: 04/23/2018
Amazing product!
This Form Builder is way beyond a simple form builder, it has so many features and makes presenting info in a smart way such an easy task! Never encountered a task it can’t do , and if I did, I was always told that that feature is on the way to the next version! Powerful, amazing and so useful!
“Strongly recommend using this App to build any sort of Web-to-Lead Forms”
Reviewer: Harsha B R (Ranger)
Rating: 5 out of 5 stars
Date: 04/23/2018
Excellent Form Builder App
Strongly recommend using this App to build any sort of Web-to-Lead Forms, Standard object forms, custom object forms and integrate seamlessly with Salesforce. One of the well-built architectures of the App helps to build Forms to adapt to any nature of the business. Customer support team is very responsive and helpful.Strongly recommended.
“One of the most flexible tools in terms of being able to push and pull data from Salesforce”
Reviewer: Yurgosky
Rating: 5 out of 5 stars
Date: 03/19/2018
Awesome Form Building Tool
Form Titan is wonderful and seamless to use – they have an incredibly supportive team who is quick to respond and also will walk you through the product and any issues you might have. Also one of the most flexible tools in terms of being able to push and pull data from Salesforce – as well as map to pdf outputs! Thank you – keep up the awesome work! 🙂
“Quite simply, fantastic.”
Reviewer: Alex Nicholas
Rating: 5 out of 5 stars
Date: 03/01/2018
Ticks all the boxes
Quite simply, fantastic. The product itself is great with many integrations (including multiple payment processors), but most importantly it’s complemented with good documentation and incredibly helpful, attentive, and responsive support. All at a good price too!
“Everything you read about the AMAZING Customer Service provided by FormTitan is absolutely 100% true!”
Reviewer: Shalan Wilkins
Rating: 5 out of 5 stars
Date: 01/08/2018
TRULY the best out there – HANDS DOWN!
The team at FormTitan have created the most robust and feature-rich form Application I’ve ever seen! The program itself is GENIUS with several integrations, and most importantly of course, Salesforce Integration! It was a breeze to understand and execute, and like I said, the features are unreal. Just the repeating section feature alone was enough to make me switch! MOST of all though, everything you read about the AMAZING Customer Service provided by FormTitan is absolutely 100% true! Most of us are constantly battling the clock to meet deadlines and find the quickest way to make the most impact. Benny literally doesn’t skip a beat, he is extremely easy to work with, and he is wonderfully knowledgeable. Not only can you count on major responsiveness from them, you can also count on their patience and willingness to make what seems impossible come to life!
“I’ve found it really versatile.”
Reviewer: Mosheet Wollis
Rating: 5 out of 5 stars
Date: 12/25/2017
Great features and support
I’ve been using it for a couple of months, and I’ve found it really versatile. Easy salesforce connectivity. Great customer service, responsive and open to feedback.
“The big advantage of this form builder is its ability to interact with SF online.”
Reviewer: Mofet BMT
Rating: 5 out of 5 stars
Date: 12/19/2017
High cost effectiveness
We have experience with many form builders. The big advantage of this form builder is its ability to interact with SF online. Their support is excellent.
“Very easy to use with excellent salesforce integration”
Reviewer: Yuval Spin
Rating: 5 out of 5 stars
Date: 12/13/2017
great product
i just love it. very easy to use with excellent salesforce integration and other features i haven’t seen in other products, like tables lookups etc.
“Nothing has came close to the integration we can achieve with FormTitan and Salesforce.”
Reviewer: Marah Studniski
Rating: 5 out of 5 stars
Date: 12/11/2017
Never using another form again!
We’ve been using Jotform & Zapier for years but nothing has came close to the integration we can achieve with FormTitan and Salesforce. There is a slight learning curve, but the customer service is A+ as well. Life has been so much easier since we started using FormTitan.
“The form can work with Salesforce as an application”
Reviewer: oded breda
Rating: 5 out of 5 stars
Date: 12/08/2017
Finally a form which is more than a form
We put TITAN into work as a replacement for another product. At first it was because of price and the option to work with half the price with pre-fill. But we’ve found that the form can work with Salesforce as an application – getting and pushing data in the same form a few times, as if it’s an application with logic in it. We’ve found that all the work is in the same working space without the need to open chrome tab for each need. Because of these functionalities, we could bring robust features and improvement to the end user, allowing him to drill down in the data, until he reaches to the point where he want to update. During our project, the product introduce more and more features, while the development listening to our needs and execute them in a matter of hours. (I’m still waiting in the old product we had for the support of European Date/Time since last year…) . I can recommend this form warmly – price, features, ease of work and it seems they have more interesting ideas for the near future.
“A winning combination of great professional service and crazy features”
Reviewer: TAU SF Admin
Rating: 5 out of 5 stars
Date: 12/05/2017
On of the best Form generation EVER!
A winning combination of great professional service and crazy features including digital signature, PDF files and especially the option for Get and Push Data with Salesforce. As a Salesforce Implementer, that kind of tools help me to give my clients best Value! Keep going with the great work BR Asaf Yoshpe SFX Solutions
“Their customer service is unmatched.”
Reviewer: Yelena Kneller
Rating: 5 out of 5 stars
Date: 11/22/2017
amazing tool!
Formtitan is a great tool! Not only is it economical for my nonprofit clients, it is also an extremely customization and powerful form builder. The integration with Salesforce is really sophisticated and can be used in really creative ways. As many others have noted as well, their customer service is unmatched.
“Overall a great experience i would gladly recommend”
Reviewer: Lior Ofer
Rating: 5 out of 5 stars
Date: 11/19/2017
I love
Hi i have been using the form titan form builder for a few months now and my experience with the tool and with the customer support is excellent. the tool offers an amazing form editor with some unique feature set that i could not find in other tools. my main point of interest was building complex forms with integration to salesforce. the forms i built so far are a complete success some of them creating and querying objects in SF on the fly with logic rules . as for the support i had 2 cases i needed the support help.one of the problems i raised was solved by adding a new feature to the product (look for the dummy button…) overall a great experience i would gladly recommend
“With the help of the FormTitan team, we have been able to use some of the more sophisticated features.”
Reviewer: Amit Singh
Rating: 5 out of 5 stars
Date: 10/12/2017
Incredibly useful tool, exactly what we were looking for
This is a wonderful tool.FormTitan gives me the flexibility to do what I need and the support team has been outstanding to work with. I am working in a small non-profit and we don’t have any professional IT staff, but with the help of the FormTitan team, we have been able to use some of the more sophisticated features. I highly recommend their team and the product.
G2 Reviews:
Game-changer for document automation in Salesforce
Reviewer: Mark B.
Rating: 5/5
Date: 7/7/2025
Review link: https://www.g2.com/products/titandocs/reviews/titan-docs-review-11370199
What do you like best about Titan Forms?
With Titan Forms, you can build fully custom, branded forms using a simple drag-and-drop interface — and the best part is the real-time Salesforce integration. Data flows instantly into the right objects and fields, with full support for conditional logic, validation, and dynamic pre-filling. You can automate complex processes like onboarding, customer updates, and internal requests, all while improving the user experience and ensuring data accuracy. The time saved and the reduction in admin overhead can be huge.
What problems is Titan Forms solving and how is that benefiting you?
Gather key business and customer insights.
Titan Forms makes creating and managing Salesforce-connected forms incredibly simple
Reviewer: Shady L.
Rating: 4.5/5
Date: 10/6/2025
Review link: https://www.g2.com/products/titanforms/reviews/titan-forms-review-11772218
What do you like best about Titan Forms?
Titan Forms makes creating and managing Salesforce-connected forms incredibly simple. I love how seamlessly it integrates with Salesforce, allowing real-time data updates without needing to code. The drag-and-drop interface is intuitive, and it saves me a lot of time when building dynamic forms or automations.
What problems is Titan Forms solving and how is that benefiting you?
Titan Forms helps us automate and simplify our Salesforce data collection process. Before using it, form creation and data syncing required manual effort and technical support. Now, we can easily build forms that connect directly to Salesforce, capture customer or internal data in real time, and trigger automated workflows. This has improved accuracy, reduced manual work, and saved a lot of time across teams.
Effortless integration with Salesforce
Reviewer: Aman S.
Rating: 4.5/5
Date: 10/1/2025
Review link: https://www.g2.com/products/titanforms/reviews/titan-forms-review-11752430
What do you like best about Titan Forms?
I appreciate how Titan Forms integrates smoothly with Salesforce, simplifying data collection and workflow automation. The drag-and-drop survey builder makes creating surveys effortless and user-friendly. I love that it’s easy to set up and use, accommodating both tech-savvy and non-technical users, which boosts productivity. The insights from user collaboration have been valuable in presenting data to management efficiently.
What problems is Titan Forms solving and how is that benefiting you?
I use Titan Forms to collect feedback and automate workflows, making complex tasks simple. It’s easy to set up, integrates with Salesforce, and offers a drag-and-drop survey builder, helping me gain insights and collaborate with management effectively.
“An Amazing No Code tool for salesforce”
Reviewer: Maor V.
Rating: 5/5
Date: 1/12/2023
Review Link: https://www.g2.com/products/titandocs/reviews/titan-docs-review-7584314
What do you like best about Titan Docs?
Super flexible, almost nothing you can’t do. you can get or push any object or field from salesforce with no dependency, you can have doc-generation forms integrated with salesforce web portals and so much more in one tool.
What problems is Titan Docs solving and how is that benefiting you?
Generating quotes for opportunities, and sending surveys.
“The form builder is easy to manage, dynamic and very complete.”
Reviewer: Sergio O.
Rating: 4.5/5
Date: 12/4/2019
Review Link: https://www.g2.com/products/titandocs/reviews/titan-docs-review-3801204
What do you like best about Titan Docs?
The form builder is easy to manage, dynamic and very complete. You can build all type of forms. The Salesforce integration is easy, no coding implied. Information flows in both directions -pulled from Salesforce to the form and push back into Salesforce.
What problems is Titan Docs solving and how is that benefiting you?
Thanks to formtitan we were able to go paperless in regards to data gathering processes. We have reduced manual data entry by 80% and increased the quality of the information we collect.
“Titan Forms solves the problem of manually creating and managing forms outside Salesforce.”
Reviewer: Ashish D.
Rating: 4.5/5
Date: 9/30/2025
Review link: https://www.g2.com/products/titanforms/reviews/titan-forms-review-11746906
What do you like best about Titan Forms?
The best part about Titan Forms is how seamlessly it connects with Salesforce. I really like the drag-and-drop builder, which makes it simple to set up forms without coding, and the fact that data updates in real time saves a lot of manual work.
What problems is Titan Forms solving and how is that benefiting you?
Titan Forms solves the problem of manually creating and managing forms outside Salesforce. Before, collecting data and updating records took a lot of time and often led to errors. With Titan, everything connects directly to Salesforce in real time, so information stays accurate and up to date. This has saved me a lot of manual effort, improved data quality, and made processes much smoother.
“Great Flexibility and Support, but Steep Learning Curve”
Reviewer: Dianna L.
Rating: 5/5
Date: 10/15/2025
Review link: https://www.g2.com/products/titanforms/reviews/titan-forms-review-11818673
What do you like best about Titan Forms?
The flexibility with the forms and the customer support.
What problems is Titan Forms solving and how is that benefiting you?
It houses our grant applications and internal forms that our board reviews to approve grants.
“Excellent integration with Salesforce”
Reviewer: Verified User in Financial Services
Rating: 5/5
Date: 5/6/2025
Review Link: https://www.g2.com/products/titanforms/reviews/titan-forms-review-11129397
What do you like best about Titan Forms?
The fact that it’s a click-not-code direct integration with Salesforce and it offers a variety of different ways to improve sales and customer experiences.
What problems is Titan Forms solving and how is that benefiting you?
We can easily host web portals for our customers to use, that is directly linked with Salesforce and digital sign projects.
“The best solution to date for Salesforce extensibility”
Reviewer: Peter L.
Rating: 4.5/5
Date: 4/8/2025
Review Link: https://www.g2.com/products/titanforms/reviews/titan-forms-review-11029263
What do you like best about Titan Forms?
The ability to utilize Salesforce data and extend through web applications, forms, documents, etc., in a way that can be visually dynamic while leveraging the ability to engage with the data and functionality of Salesforce.
What problems is Titan Forms solving and how is that benefiting you?
Internal/external portal and ecommerce.
Closing Note
These reviews show a clear pattern across AppExchange and G2: teams turn to Titan for Salesforce-connected experiences that are faster to build, simpler to manage, and robust enough for business processes at scale, supported by a team that stays involved long after go-live.
Disclaimer: The comparisons listed in this article are based on information provided by the companies online and online reviews from users. If you found a mistake, please contact us.
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