Sika Delivers Multi-Language Forms Across 130+ Countries

Sika’s form infrastructure relied on a mix of Salesforce-native forms and custom-built solutions. While these approaches solved immediate needs, they became increasingly hard to maintain over time.

Every update required developer involvement, manual changes, and careful coordination across teams. This slowed iteration and made it difficult to respond quickly when business requirements changed, especially at a regional level.

At the same time, different parts of the organization were using different form tools. This fragmented approach made it harder to standardize data collection, maintain consistency, and manage forms centrally. Although some forms lived inside Salesforce, there was no flexible, scalable way to manage them without custom code.

Sika adopted Titan Experience Studio to simplify its form strategy and reduce reliance on custom development.

Using Titan, Sika can collect customer information and automatically create related Salesforce records without manual data entry. Forms are built and updated visually, removing the need for Apex or Visualforce for everyday changes.

All data captured through Titan flows directly into Salesforce, preserving data integrity and eliminating reconciliation work.

To support its global footprint, Sika uses Titan’s multi-language capabilities and branding controls, allowing forms to be deployed across regions while staying aligned with corporate standards.

Forms for 130+ Countries: Global forms are now standardised. Regional teams can adjust language, branding, and fields without code. 

30,000 Employees. One System of Record: Consolidating forms with Titan improves control over data collection and processing in Salesforce across the entire organization.

Faster Form Iteration: Teams create and update forms faster than the initial code-heavy solution. 

Direct-to-Salesforce Data: Forms automatically integrate with Salesforce. No manual updates. Fewer errors.

Full Visibility: Teams can track usage and outcomes of all submission data to maintain internal standards and compliance requirements.