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Using Salesforce Email Studio Within Marketing Cloud

Nikki
Nikita M.

Media-savvy content creator, with a curiosity for all Salesforce experiences.

Updated: Jul 25th, 2025

TL;DR

In the article below, we discuss how marketers are using Salesforce Email Studio in Marketing Cloud to automate daily tasks. According to research, automated emails generate 320% more business income than manual ones, highlighting our need to discuss marketing automation tools for Salesforce.

If you want to learn about Email Studio’s features or are looking for a third-party native app to create and deliver personalized emails from Salesforce, keep reading. This is the article for you.

Automated Emails
Automated Emails

In 2023, OptinMonster reported that automated emails make 320% more income for businesses than traditional manual ones. It’s no wonder marketers are turning to Email Studio in Salesforce Marketing Cloud for digital support. 

If you want to find out more about this powerful tool assisting marketers with the personalization of emails and a range of automation tools for other marketing tasks, join us in the article below.

Email Studio in Salesforce Marketing Cloud

When Email Studio is added to a Marketing Cloud Engagement platform, marketers gain a host of email apps to use in campaigns. These apps can be used to plan, as well as personalize emails and segment target audiences. 

Key Features of Salesforce Email Studio

One of the key features of Email Studio apps is that they let marketing teams create and deliver personalized emails to customers, such as:

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General Weekly Newsletters
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Complicated Marketing Campaigns
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Promotional Content and Offers
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Specific Messages

The best part about using Marketing Cloud with Email Studio is that teams can track their data so they can create better strategies for future initiatives. 

Let’s take a look at some of the main features of Salesforce’s Marketing Cloud + Email Studio for supporting business operations. 

1. Drag-and-Drop Builder

As Titan is passionate about drag-and-drop tools, we have to mention this feature in Email Studio. You will notice that when using Email Studio you get a primary navigation toolbar (at the top of the app) and a navigation pane. These features baked into the builder help users quickly access a list of items. 

Here are some of the features in the toolbar users can access:

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Overview
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Content
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Subscribers
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Interactions
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Tracking
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Admin

If you don’t see any of these features in Email Studio, ask a Salesforce admin to get the one you need.

Install Software Features
Install Software Features

A simple click in Email Studio’s user interface allows users to hide or show the navigation pane. Users can also drag the bar next to the navigation pane to change it’s size.

2. Automation 

Email Studio has A/B Testing methods which can be used by marketers to deliver two types of emails to customers on a subscriber list. The aim is to monitor which email has higher “open” or “click-through” rates. The email that is more successful can then be sent to the rest of the subscribers in a list.

Marketers use A/B Testing regularly to improve email campaigns. A/B Testing allows marketers to get better at creating targeted emails to customers. Therefore, by using Salesforce marketing automation testing methods from Email Studio, marketers can save a company both its time and money. 

3. Personalized Emails

One way to personalize emails with Email Studio is to use personalization strings. With it, admins can include subscriber attributes in emails, like a subscriber’s name. You may add personalization strings in an email in the following places using Email Studio:

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Email’s Subject Line
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The Preheader Section
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The Content Section

Another way is to add system data personalization strings into emails. These features become available when admins use AMPscript expressions to build emails. 

The best part about personalization strings is that they can be used directly in the email’s body when working with HTML code. These types of emails are essential for custom content displayed to a reader. If you don’t feel comfortable adding personalization strings into the HTML, you can add them in the text editor when working with the content of your email. 

For more email marketing solutions and a demo on features, make sure to check Salesforce’s official website. You can also call the company directly for Salesforce’s Email Studio pricing plans. 

Add Personalization Strings to Code
Add Personalization Strings to Code

Benefits of Salesforce Marketing Cloud and Email Studio

With Email Studio hooked up to Marketing Cloud, teams can create campaigns that are personalized for subscribers. This powerful software combination also gives marketers insights on customers so that they can create better ways of engaging with them. Essentially, using software for these marketing processes makes sure that your business has a strong return on investment for campaigns. 

Let’s take a look at a few other benefits of choosing to integrate Email Studio with Marketing Cloud in Salesforce.

1. Improved Customer Interaction

The first benefit of using Email Studio is that marketers can create and drive better strategies for interacting with customers.

For example, one common practice for Email Studio is to segment customers by their recent purchases and then send them recommendations of products they might be interested in. By using segmentation methods like this, marketers get leads to open emails by up to 25% more than usual. Additionally, these opened emails have a knock on effect of turning 10% of leads into customers.   

2. Streamlined Time and Resource Management

The next benefit of Email Studio is that it reduces the time it takes to do manual tasks by upgrading to automated campaigns. As a result, marketers can spend more time focusing on creative strategies to make the best return on investment for campaigns. 

For example, sending welcome emails to new subscribers can be automated with Email Studio. The results of using software to perform this task include:

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Marketers reduce the amount of hours they spend on creating and sending welcome emails.
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Welcome emails are delivered to new subscribers on time.
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Marketers can spend their time designing innovative campaigns. 

3. Analytics-Based Decision Making

The next benefit marketers gain from Salesforce is that the platform organizes customer data well. This gives Email Studio the power to analyze data correctly so that marketers can use the insights when it comes to:

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Improving Email Campaigns
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Targeting the Right Leads and Customers
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Hit Company Goals by Analyzing Campaign Performance
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Get a Better Understanding of Customer Behavior 

4. Automated Email Marketing Tasks

Although there are many more benefits from Email Studio, the last one we are going to address in our article is that the builder gives marketers Salesforce automation tools for email marketing tasks. 

Automation Tools for Email Marketing
Automation Tools for Email Marketing

With Salesforce email automation in place, marketers meet project deadlines and are confident that their campaigns are delivered on time consistently. Additionally, using Email Studio’s automation capabilities allows businesses to send email campaigns on a larger scale than they would accomplish manually. 

As a result, marketers can spend their time focusing on creativity and innovation. 

Titan: An Alternative Solution for Salesforce Email Marketing Automation

There is no denying that Salesforce’s email marketing automation tools and products are premium, but they are not perfect. Some businesses might not want to integrate Email Studio into Salesforce because they would need to carve out time for marketers to learn how to use the tool well. 

If this is your situation or you have a specific reason for finding an alternative solution for email marketing automation software, we recommend Titan. Our no-code platform for Salesforce can take your marketing game to the next level. We have a range of no-code apps that can make your campaigns shine. 

From generating leads to automating targeted campaigns and collecting data for Salesforce, Titan can help you build custom projects and sync data to your CRM platform. And that’s not all. Titan has a bi-directional data flow connection with Salesforce, meaning you can also prefill Salesforce data into projects, like documents, surveys, and forms. 

All these projects and configurations are set up with simple clicks so marketers can deliver personalized communications that contain real-time Salesforce data to your target audience.  

For more information on how to get the best return on investment for your Salesforce Marketing Cloud, contact us through one of our social media channels below.

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Disclaimer: The comparisons listed in this article are based on information provided by the companies online and online reviews from users. If you found a mistake, please contact us

Frequently Asked Questions

How do I navigate to the Email Studio in Salesforce?

Go to your Marketing Cloud Engagement homepage and hover over Email Studio in the navigation bar. Then click on the Email button.

How do I find all email templates in Salesforce?

Simply click on the App Launcher in Salesforce. It’s found in the upper left corner of the screen. Then type “template” in the Search Apps box to find your Lightning Email templates

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