Salesforce Shield Explained
TL;DR
This article explains Salesforce Shield, a suite of products keeping business data safe and compliant. We also discuss its importance and how it works in Salesforce, before ending the article with a few use cases.
Let’s get started!
Have you asked your Salesforce admin if your org has Salesforce Shield? This powerful suite of products from Salesforce saves your company against data breaches, supports your data regulatory needs, and keeps software aligned and ready for AI technology.
Whether you are interested in eliminating data risks or want support with compliance, join us in the article below. We explore how to protect sensitive data with Salesforce Shield.
What is Salesforce Shield?
It’s a group of Salesforce tools dedicated to embedding the following essential layers into your business applications:
- Trust
- Compliance
- Governance
The three well-known tools that come in Salesforce Shield are:
- Shield Platform Encryption
- Event Monitoring
- Field Audit Trail
Why is Data Encryption Important in Salesforce?
Salesforce takes data security extremely seriously. In this day and age, encrypting data is a critical component and a necessity for businesses that want to protect private information. On top of that, data also needs to be encrypted for specific compliance regulations in different locations. Without compliance to these strict laws, businesses cannot operate as intended.
As a premium customer relationship management (CRM) platform for storing data and optimizing operations, you can be confident that Salesforce offers secure solutions for data encryption.
How Does the Salesforce Shield Platform Encryption Work?
When you add Salesforce Shield to your org, you get access to Shield Platform Encryption. With this tool, a Salesforce admin can perform the following data security tasks:
- Encrypt at-rest data in Salesforce applications.
- Encrypt data in standard and custom Salesforce fields.
- Encrypt data in files and attachments with Salesforce Shield.
- Salesforce uses an HSM-based key derivation system, so admins can encrypt data in search indexes.
- Encrypt fields or add various encryption schemes to them.
- Protect personally identifiable information (PII) and sensitive data.
- Keep confidential and proprietary information safe.
- Extra protection measures to keep data safe even when other defense systems collapse.
- Allow applications to use search and workflow functionalities while adhering to compliance policies.
- Configure encrypted data permissions.
- Customize your encryption policies.
These are a few activities that Shield Platform Encryption allows an admin to perform well. However, keep in mind that Salesforce is constantly evolving to give organizations the best tools and features for CRM. Make sure to keep an eye on the official Salesforce web pages for the latest tools and feature releases on data encryption.
Use Cases for Salesforce Shield Platform Encryption
So, how does Salesforce’s Shield Platform Encryption work in the real world? Here are a few examples to get a better understanding.
1. Healthcare Industry
A health clinic could benefit from adding Shield Platform Encryption to its organization. One advantage would allow the clinic to boost security measures for patient data. This is vital since organizations in the healthcare industry must comply with HIPAA (Health Insurance Portability and Accountability Act of 1996) regulations. The HIPAA Act provides healthcare and insurance organizations with guidelines for how to maintain and work with PII.
These guidelines are essential for understanding how to protect data from fraud and theft.
For data encryption and HIPAA compliance, the health clinic could use Shield Platform Encryption from Salesforce as a solution to encrypt fields even though they are searched by the clinic when managing records.
2. Financial Services Industry
Another industry that could benefit from Shield Platform Encryption is the financial services sector. For example, a firm would find Salesforce’s encryption tool provides essential security safeguards for their customer’s financial information. It also ensures that the firm is compliant with GDPR (General Data Protection Regulation) laws.
GDPR is a data privacy and security law from Europe aimed at providing organizations with requirements on how to legally manage data. This law contains hundreds of pages of requirements. Therefore, if the financial services firm used a GDPR-compliant software solution like Salesforce Shield Platform Encryption, it could make compliance easier for itself, allowing different business units to work seamlessly with customer information.
Salesforce Data Management Solutions for Multiple Industries
These are just two use cases of how Salesforce’s Shield Platform Encryption supports data encryption. However, Salesforce has a range of data management tools that are specifically designed to support data privacy requirements. These tools are found in Salesforce’s Privacy Center and are essential for managing GDPR requirements and PII (Personally Identifiable Information).
Another customer relationship management (CRM) solution to consider for your organization is Salesforce’s Security Center. It’s a dashboard that allows administrators to organize user permissions and controls. The Security Center is helpful as it reduces the time it takes to find incorrect configurations and errors in your system, such as invalid or inaccurate user permissions.
By resolving these issues quickly with Salesforce tools, your business can tighten security and prove it is compliant with data laws and regulations.
Conclusion: Salesforce Shield
Thanks for reading our short article on Salesforce Shield. We learned that this powerful suite of tools give administrators the ability to confidently build and release business applications securely for larger audiences.
Not only does Salesforce Shield protect confidential data, but it also keeps your brand safe by ensuring your business is compliant with strict laws and regulations, like HIPAA and GDPR, to help you steer clear of hefty fines and penalties.
Data Encryption Made Easy with Titan and Salesforce
When you choose Titan to extend your Salesforce org’s functionality, you can rest assured knowing that our no-code platform was designed and built with security as a top priority.
From the physical infrastructure right through to the application infrastructure and up to the user level management, security is at the forefront of Titan’s design. Security safeguards have been designed to keep our customer data safe and secure.
Titan is hosted on the AWS Cloud platform and is maintained with 99.999% uptime. We use a Linux-based virtual machine as well as various AWS services to offer high performance and availability. The AWS infrastructure puts strong safeguards in place to help protect customer privacy. All data is stored in highly secure AWS data centers.
Additionally, Titan is compliant with GDPR, HIPAA, 508, ISO, and more. So, feel free to contact us through one of our social media channels below to learn about our no-code products that natively plug into Salesforce, keeps your data secure, and streamlines workflows so you can focus on higher-level tasks and projects.
See you soon!
Disclaimer: The comparisons listed in this article are based on information provided by the companies online and online reviews from users. If you found a mistake, please contact us.
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