Salesforce HIPAA Compliance & Data Encryption for Organizations
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Documents, forms, surveys, or any web project that is not HIPAA (Health Insurance Portability and Accountability Act) compliant and encrypted may not be an appropriate place to have interaction of sensitive data as it runs a high risk of tarnishing an organization’s reputation in the event of a data breach.
If you must be Salesforce HIPAA compliant with your Salesforce data, need to process sensitive data, or wish to protect your user data with encryption, you have landed on the right spot to read up on HIPAA compliance and Salesforce data encryption.
Join us below as we share insights from our Titan experts on HIPAA’s importance in the Health industry.
What is HIPAA?
HIPAA is an American regulation enacted in 1996 regarding health insurance and personal information.
In a nutshell, this regulation states that a business needs to protect any form of private information collected from a client. This information is called PHI (Personal Health Information) and includes these types of data:
If your business works with PHI in the United States of America, you have to be HIPAA compliant. This means that you need to have specific measures to protect the information when you transfer it between different systems and products, such as forms, docs, or other business tools.
When dealing with PHI, remember processing it must be done in a HIPAA compliant way!
Why are HIPAA compliant licenses so popular?
Although this regulation relates to the Health industry and specifically in the USA market, it is proving to be a gold standard of data security. More and more organizations worldwide are taking this regulation on and applying it to their business ventures.
Many financial, educational, and other institutions also deal with personal information. Agreed! This data is not PHI or health information. However, it is still personal information and often includes the following kinds of data:
All of the above information is still considered to be very sensitive and protected by many privacy laws, such as GDPR!
Are all your Business Tools Safe?
Specifically, in our time, there are also other regulations that require business compliance:
For example, an educational organization needs to collect information about its students and might not be allowed to share it with anyone due to regulations. In this case, data needs to be protected at all times. Whether the educational organization extracts personal information and needs to transfer it to external platforms or gives students access to update their data on a portal, the data will need to be handled very securely.
And for good reasons too! Hackers could potentially gain access to your organization’s system and extract data from databases if personal information is not protected. This kind of attack would harm the reputation and professionalism of any business.
As a result, more and more organizations want to embrace HIPAA compliance. This conversion ensures that data handling will be more secure and can be applied globally and not specifically for the USA market or Healthcare industry.
How does HIPAA work with Titan?
HIPAA is a compliance or regulation for adding an extra layer of security to your business processes when dealing with sensitive or personal information.
Titan’s Official HIPAA Compliant License
With Titan, you have access to multiple tiers of products and licenses. But beyond all our products and services, and concerning this article, you can access Titan’s license called HIPAA Compliance.
Titan’s HIPAA Compliance license ensures that every single Titan account meets the requirements of HIPAA regulations to protect your organization. Important to note that the license does not apply to projects but accounts as a whole!
Therefore, any integration you configure, including Titan Web, Titan Forms, Titan Docs, Titan Surveys, or any of our products, will be encrypted twice!
Don’t Miss Out on 100% Security
Titan goes further and beyond for your business as we have double encryption to secure sensitive data.
Did we mention that HIPAA compliance only requires PHI to be encrypted once? With Titan, we always love to take you to the safe side of the business world, so we ensure double encryption when you sign up for our platform.
All PHI is encrypted end-to-end, both in rest and in transit. Titan will push the data back to Salesforce in real time as we have a unique bi-directional data flow feature. All your data is always encrypted, specifically when we GET or PUSH data from or to Salesforce.
Titan ensures data is double encrypted from Salesforce, outside of any other business system, and back into Salesforce to protect your data from hackers attempting to attack your network.
Read up on Titan’s Legal Documentation
Titan allows customers to buy HIPAA licenses for businesses that process private personal data. Titan can ensure that any confidential information stolen will be encrypted during a cyber breach.
Available on Titan’s website, under section 9.2 in our legal documentation, you can read up on our Terms of Use in detail. For a quick explanation, continue reading.
In general, unless you purchase a HIPAA license subscription, you are not allowed to process sensitive data such as:
You need the correct license for your organization to protect your customer data. The additional cost of upgrading your account to be HIPAA compliant is a small price to pay for your data being secure in transit and to mitigate the risk to your organization and customers!
HIPAA Compliance & Encryption
Our everyday use case below explains how Titan can protect your data from malicious attacks.
A student must update their details on a web form on an education portal using their personal computer. If the education organization is not HIPAA compliant, a hacker could attack the student’s computer and quickly view the ongoing communication between the portal and Salesforce on the network layer.
The hacker could go further and extract the information and leak the data online.
However, if the software used by the education organization is HIPAA compliant and encrypted by Titan, all of the sensitive data will be encrypted too. So, even if a hacker manages to make this ”man-in-the-middle” attack, they will only be able to intercept the information communication between the client and the business. Still, all the hacker will receive is encrypted data!
Rest assured that this encrypted data is totally unusable as it’s displayed as gibberish!
Understanding Satellite Systems
Another important note is that if you are using the Salesforce Health Cloud or are an organization under the regulation of sensitive information, you must use HIPAA compliance Salesforce systems!
These HIPAA compliance systems are also known as satellite systems.
Choose Titan as your Satellite System
Titan is considered a satellite system to Salesforce, as we leverage all Salesforce options to give you more business solutions. By default, Salesforce is HIPAA compliant so if you have any HIPAA information ensure to contact a Salesforce account rep to sign a Business Associate Addendum (BAA).
If you have a HIPAA compliance license for your satellite systems, you will save the HIPAA compliance of your Salesforce data as well!
Businesses Operating Outside USA
If your business operates outside the USA Healthcare industry and processes private data, you still need a HIPAA-compliant license.
Rest Easy and Ensure Data Security your Way!
This article is about HIPAA compliance and encryption, but note that even if you are not a health provider and are handling, transferring, or managing sensitive or personal information, you must use a HIPAA Compliance license to process such data. Titan can help and make forms, web projects, documents, or other solutions much safer and more reliable.
Need Help? Contact Titan!
Use Titan to solve your organization’s HIPAA needs and requirements today before it’s too late. Titan has solutions that work seamlessly and bi-directionally with Salesforce every time. Why wait? Get the platform today and create safe, reliable, no-code web projects for every use case. Contact us today on one of our social media links below.
