FormAssembly for Salesforce vs Titan: Which is Best for Your Business?

Marinda K.

Masterful Salesforce Scribe with an eye for detail

Updated: Jan 9th, 2025

Are you looking for a powerful form-building tool to streamline your business operations and enhance customer experience? Look no further! In this article, we will compare two top-notch form-building solutions, FormAssembly and Titan, to help you choose the best option for your business.

Before we dive into the specifics of FormAssembly and Titan, let’s take a quick look at some of the alternatives available in the market. Using several different search engines and methods, the following are the top ten general form-builder providers: 

Google Forms: This free and easy-to-use tool integrates seamlessly with other Google apps and offers basic customization options for creating forms and surveys.

Typeform: This platform is known for its conversational and engaging forms and offers a variety of features, such as conditional logic, branching, and integrations with other tools.

Microsoft Forms: This form builder is also free and integrates with Microsoft Office 365. It is a good option for basic forms and surveys, but it does not have as many features as some of the other options on this list. 

Formstack: This versatile online form builder enables users to build and design web forms without any coding knowledge. 

Jotform: This adaptable form builder offers a wide range of templates, customization options, and integration possibilities.

SurveyMonkey: Despite primarily being a survey tool, it also offers a form builder that is easy to use and has a variety of features, such as branching, skip logic, and data analysis. 

Paperform: This tool is ideal for creating order forms and integrates with Google Sheets.

Zoho Forms: This affordable option has many features, including conditional logic, payment integrations, and mobile forms.

Wufoo: This form-building tool focuses on simplicity and ease of use and offers a range of templates and customization options.

Gravity Forms: This option is popular among WordPress users and can be used to create complex forms. 

When comparing FormAssembly to the top 5 form builders, we can summarize the reviews as follows:

FormAssembly reviews include being described as a form builder with potential, while some users mentioned that it offers nothing to get excited about. It has advanced features like conditional logic, payment integration, and Salesforce integration, as well as a high level of customization. It is rather pricey and has a steep learning curve and limited design flexibility. 

Titan vs. FormAssembly Login Procedures

FormAssembly has its own login system, separate from other platforms. In contrast, user login access to Titan is integrated directly into Salesforce, so authentication is often managed through Salesforce credentials. FormAssembly’s login procedure may involve additional steps if you also use Salesforce. 

Titan vs. FormAssembly Pricing Plans

The FormAssembly pricing structure looks as follows: If offers five plans: Basic, Essential, Standard, Enterprise, and Government. Each plan has multiple sub-plans based on user count.

Basic plan: A free trial is available for 14 days, and then pricing starts at $89/month, billed annually for a single user. 

Essentials plan: This option is available for multiple users in a small business that requires integration with Salesforce. Further pricing details are not available.

Team plan: This option is available for multiple users in a single workgroup in a mid-to-large business. Further pricing details are not available.

Enterprise plan: This option is available for multiple users in mid to large enterprises with high privacy and security requirements. Further pricing details are not available.

Government Plan: This option is available for multiple users in the US federal, state, and local government or companies who do business with the government. Further pricing details are not available.

Titan’s product pricing structure looks as follows:

Free:

The free trial is available for six months, whereafter, it costs $12 per user/month for a minimum of 12 users. This option includes 500 API calls, three templates as well as Salesforce integration and onboarding. 

Teams:

This option can be billed annually ($150 per month) or biannually ($210 per month). It includes 500 API calls per month, 15 templates, Salesforce integration, onboarding as well as a dedicated customer success manager and business objects. Titan Forms offers a 10% non-profit discount, available only on the annual payment option.

Business Pro: This option includes all the above features as well as the following:

SSO (single sign-on)

Payment Integration

LWC (Lightning Web Component) SF Community

Document Generation Plugin

Enterprise-level Admin and Security

Master Services Agreement (MSA)

Compliance Cloud

Procurement/Security Review

Sandbox Environment

Unmetered Usage

Enterprise Level Support

Payment Method

In addition to standard pricing plans, Titan also offers product-specific pricing options. This means businesses can purchase individual products, such as the Titan Web or Titan Flow, without paying for features they don’t need, making it a cost-effective solution for businesses requiring basic form-building capabilities.

Titan vs. FormAssembly Salesforce Integration

Both Titan and FormAssembly offer Salesforce integrations. With FormAssembly, users can easily connect their forms with Salesforce objects such as leads, contacts, and cases. However, it needs a Salesforce Connector to create or update any Salesforce object. 

On the contrary, Titan has been designed specifically for Salesforce users and offers a wide range of Salesforce integrations, making it a more comprehensive solution for businesses that rely heavily on Salesforce. Users can generate documents from Salesforce data, send documents for e-signature directly from Salesforce, and track document status within Salesforce. 

Click here for our Salesforce integration overview.

Titan vs. FormAssembly Workflow: Automated Workflows

One of Titan’s key advantages is its deep integration with Salesforce. Titan’s automated workflow software makes it easy for users to build workflows and offers extensive automation capabilities, including approval processes, data routing, conditional logic, and integrations with various applications. This improves overall efficiency. 

FormAssembly’s rules-based workflows may require more technical knowledge to configure effective workflows and only offer basic automated workflow tools that are primarily focused on data routing and notification. 

Both Titan and FormAssembly offer a range of integrations with other tools, such as PayPal, Dropbox, and Google Sheets. However, when it comes to Salesforce business processes, Titan provides powerful bi-directional integrations that make it ideal for organizations that rely heavily on Salesforce. The depth of integration with FormAssembly is not as comprehensive. 

Check out the Salesforce automation process with Titan Flow and learn to eliminate manual tasks using variables.

Salesforce Forms Builder: Titan vs. FormAssembly

When looking for a Salesforce forms builder, it is best to shop around and then choose the best option to create Salesforce forms. FormAssembly is a powerful form builder with advanced features that are ideal for complex requirements and large organizations. However, its steep learning curve, cost, and limited design flexibility might deter beginners and smaller businesses. 

On the other hand, Titan Forms is very easy to use, offers excellent customer support, can be used by small businesses and large enterprises, and has a higher rating on the Salesforce AppExchange to create forms in Salesforce. 

We hope to see you soon!

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Disclaimer: The comparisons listed in this article are based on information provided by the companies online and online reviews from users. If you found a mistake, please contact us.