1 Portal, 1 System of Record: GoMeddo Transforms Student Housing Management in Salesforce

A higher education institution approached Titan and GoMeddo to modernize an outdated student application and housing management process. Much of the institution’s workflows relied on manual processes and disconnected systems.

Students submitted paper forms containing personal details, preferences, and accommodation requests during the application process. Administrators then had to manually review documentation, validate data, and capture information into Salesforce.

Beyond the application process, managing student housing and onboarding tasks placed an additional burden on an already stretched administrative team. Housing allocation was also time-consuming and manual, requiring administrators to match student preferences with room availability.

To solve the institution’s challenges, GoMeddo combined with Titan covers a fully integrated Salesforce solution that connects student applications, housing management, and administrative workflows in a single platform.

With a portal built using Titan’s Experience Studio, students now securely submit applications and interact with the higher education institution through a digital interface connected directly to Salesforce. Personal details, academic information, and accommodation preferences are captured through the portal’s dynamic forms and automatically pushed into Salesforce. Students can also track their application status, schedule appointments with administrators, and manage housing-related interactions, all on the portal.

At the same time, GoMeddo provides the scheduling and housing management engine for room allocation and campus resource planning in Salesforce.

Housing availability becomes transparent and centrally managed, allowing staff to assign rooms based on student preferences, occupancy rules, and operational constraints. Payments for housing and enrollment are processed digitally through integrated solutions, eliminating the need for on-site transactions and manual reconciliation at the higher education institution.

1 Portal. 1 System of Record: Students have a single portal to apply for enrollment, track progress, manage housing preferences, and schedule meetings with campus staff.

Year-Round Self-Service: Titan’s portal provided GoMeddo with a platform to deliver Salesforce-native scheduling and housing management to students and campus employees during high and low seasons.

Simplified Self-Service: GoMeddo created workflows for the institution that are clear and more convenient.

No More Paperwork: GoMeddo used Titan to replace manual paperwork and repetitive administrative tasks, enabling real-time Salesforce data transfers for the higher education institution.

1 Coordinated System: GoMeddo and Titan unified housing allocation, appointment scheduling, and onboarding in Salesforce for the higher education institution.

Scalable Infrastructure: GoMeddo can help the higher education institution with growing student populations and higher occupancy rates while increasing admin efficiency.