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100% Automated Loan Agreements for GHC

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Company overview

Global Health Capital (GHC) is a Dublin-based company providing short-term financing solutions for medical professionals in Ireland and the UK. The business exists to address long billing and payment cycles that can leave healthcare providers waiting months to be paid for completed work.

For hospital consultants carrying out private work, insurer payments can take anywhere from 60 days to over a year. In a time-critical healthcare environment, these delays create ongoing cash flow pressure. GHC bridges that gap by giving professionals access to funds while they wait.

Industry: Financial Services

Customer Since: 2025

Products: Document Studio

Features: Document Generation, Automation, eSignatures

Challenge

Long payment cycles are a known problem. Admin-heavy loan processes make them worse.

GHC needed to offer financing in a way that matched the pace of healthcare professionals’ work. Applications had to be fast, contracts had to be frictionless, and every step had to run without manual follow-ups.

Their requirements were clear:

  • No paper-based processes
  • No manual document handling
  • No disconnected systems

Beyond signing documents, GHC needed a Salesforce-first way to run the entire loan lifecycle, from application intake and compliance checks through to agreement creation, signing, fund distribution, and repayment tracking.

Solution

GHC selected Salesforce as the system of record for its loan operations, with external services connected where needed.

Titan’s Document Studio was introduced to automate document generation and eSignatures directly inside Salesforce, removing manual document handling from the loan process.

Loan agreements are generated from live Salesforce data, sent automatically to applicants such as doctors and dentists, and signed digitally. Agreement status is returned to Salesforce in real time via API, allowing loan applications to progress without manual checks or intervention.

All documents, signatures, and audit trails remain inside Salesforce.

Impact

Fully Automated Loan Agreements: Loan contracts are generated, sent, signed, and tracked without manual handling, reducing administrative effort across the process.

Single Source of Truth: All application and agreement data lives in Salesforce, giving GHC clear visibility across teams and stages of the loan lifecycle.

Improved Operations: Automated eSigning removed delays caused by document preparation, follow-ups, and status tracking.

Built to Scale: With a Salesforce-native document workflow in place, GHC is positioned to scale loan volumes without adding operational overhead.

“Titan and their team's performance has been great. Now, it’s easy for us to maintain everything ourselves.”

David Crimmins |  Co-Founder of Global Health Capital

Challenge Solution Impact

Workflows for Salesforce. Fast. Reliable. Connected.

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