Adopt A Class Reaches 6,300+ Students and Reclaims Staff Time

Adopt A Class operated with fragmented and unreliable Salesforce data, with key processes dependent on a hard-coded Apex form that required developer support for even minor updates.

There wasn’t a structured way to capture post-visit data, collect and maintain volunteer demographics, or manage agreement signing through a connected workflow. Critical information lived across emails and disconnected systems, making it difficult to track or report.

The Career Connected Field Trips program introduced even greater complexity. Program managers relied on multiple spreadsheets to coordinate site capacity, grade-level eligibility, transportation logistics, and scheduling. Preventing conflicts, managing availability, and keeping stakeholders aligned became increasingly difficult as the program scaled.

Adopt A Class implemented Titan Experience Studio to replace spreadsheet-driven processes for visit tracking, volunteer management and field trip coordination.

Volunteer team leads now log classroom visits through a portal, capturing visit details, engagement metrics, and teacher responsiveness. Issues trigger automatic staff notifications, with all data written directly to Salesforce.

Volunteers sign safety agreements and submit demographic information through a secure SmartV-powered portal, with all data feeding directly into Salesforce.

For Career Connected Field Trips, a reservation system built on forms manages site capacity, eligibility, and logistics. Teachers receive personalized links showing only available trips. Submissions are validated in real time to prevent overbooking. Notifications are automated, and a centralized calendar gives full visibility into upcoming trips and participation.

70% Jump in Mentor Teams
Adopt A Class grew from 280 to 475 mentor teams. Systems built to manage programs and relationships at scale made this growth possible.

6,300+ Students Reached Through Field Trips
A reservation system enabled coordination across capacity, eligibility, and logistics, supporting more than 6,300 students attending or booked.

Staff Hours Recovered
Field trip coordination and data collection moved out of emails and spreadsheets. Automation returned significant capacity to the team.

Stronger Funding and Reporting
Volunteer, demographic, and program data is now captured in Salesforce, improving grant applications and funder reporting.

Reliable Volunteer Data
Agreements, demographics, and visit logs are stored on Salesforce contact records, removing manual reconciliation.

Shift in Team Adoption
Staff moved from resisting system changes to actively contributing new ideas and improvements.