Salesforce for Education: Leveraging the Salesforce Student Portal

Marinda K.

Masterful Salesforce Scribe with an eye for detail

Updated: Jan 13th, 2025

Students are a unique sector of humanity. They are the future, but they also make us despair. Only a student can turn a 10-minute break into a 2-hour nap – anywhere – even in the middle of a lecture. They can do a two-week assignment in one night but take three days to answer an email. Who else can make a six-course meal when they should be studying but live on dry toast, noodles, coffee, and beer? Who else can recall every word of their favorite movie but can’t remember where a lecture room is or when that term paper is due? Students can come up with hilarious excuses for missing a class or not completing assignments.

Students need all the help they can get, and therefore, academic institutions should have accessible, easy-to-use student portals. They already spend almost all their time online; make sure that they spend some of that time on your student portal.

Salesforce Student Management System: What is a Student Portal?

A student portal is a single web-based platform or website that provides students with convenient access to various academic and administrative services and information related to their educational institution. These portals are typically designed to centralize important resources and tools for students in one place that students with an internet connection can access from anywhere, at any time. They are a cost-effective way to provide students with information and resources.

A good student portal in Salesforce Education Cloud should enable students to register for courses and subjects in a secure environment. It should provide support from their very first day on campus to the day that they graduate. Don’t forget that you can add a section for alums as well.

It should be a place where students can meet other students and communicate with lecturers, tutors, and administrative staff. Students can personalize portals according to their needs, showing information and services they want to see on their dashboard.

Student portals can help students get familiar with the institution’s grounds, find out where classes are presented, common meeting places, living facilities, the library, bookstore, department offices, and so much more.

A modern student portal should provide centralized, secure access to student and facility information by connecting to various systems such as student information systems, ERPs, CRMs, Learning Management Systems, facilities, courses, departments, professors profiles, notifications for school closures, class changes, etc., and bookstore e-commerce systems.

Student portals promote transparency by providing access to grades, transcripts, and other academic records. Students can track their progress throughout the semester and make informed decisions about their academic goals.

Student portals should be mobile-accessible or responsive, making it even more convenient for students to access information and services on their smartphones or tablets. When used effectively, student portals can enhance student engagement by providing a platform for discussion forums, collaborative projects, and online learning materials.

Some standard features of a student portal may include:

Registration and Enrollment

Many portals allow students to register for courses, add or drop classes, and view class schedules.

Personal Information

Students can update their contact information, emergency contact details, and other personal data.

Course Information

Students can access information about their enrollment status and course information, including syllabi, schedules, and course materials. They can request transcripts.

Financial Information

Students can check their tuition fees and financial aid status and make payments through the portal. They can also apply for financial aid on the student portal, if applicable.

Grades and Transcripts

Students can view their grades for completed assignments and courses, as well as access their academic transcripts.

Communication

Portals often include messaging or communication tools for students to contact professors, advisors, or fellow students.

Academic Resources

Access to libraries, online research databases, and academic support services may be available through the portal.

Announcements

Educational institutions can use the portal to post important announcements and news.

Campus Events

Information about upcoming events, clubs, and organizations may be featured.

Time Management

Portals often include tools for time management and scheduling. Students can view their class schedules, set reminders for assignments and exams, and plan their academic activities effectively.

Salesforce Portal-Configuration Products

Salesforce offers Experience Cloud that can be used to build branded interactive web portals to share information and collaborate with customers, partners, and employees. It is one of the Salesforce Cloud platforms. With Experience Cloud, you can meet your students where they are – online – with content suited to their needs.

Salesforce offers the Student Success Hub, a set of apps built on Education Data Architecture (EDA), incorporating the latest Salesforce for Education advancements to help your teams support the whole student. The Hub uses the inherent features of Service Cloud, Salesforce Experience Cloud, and EDA to enable educational institutions to offer comprehensive support to their students. It helps to connect students with the services they need to flourish while also allowing educators to visualize progress, intervene collaboratively, and track outcomes.

There are two customized editions of Student Success Hub, one for K-12 Salesforce for schools and one for Salesforce Higher Education, each tailored to the specialized tools and solutions your students and staff require. The pricing starts at $6/student/year.

Create a Student Portal with Titan Web

In today’s post-Covid digital era, education systems require quick and easy interaction among students, educators, and advisors more than ever. Titan Web proudly offers a no-code Student Portal that streamlines communication and connectivity among students, educators, and advisors without writing a single line of code. Titan Web is a Salesforce no-code platform with a very easy-to-use UI. You can simply drag-and-drop elements to your web project. Because it is built on Salesforce, it can be easily integrated with your students’ data in your Salesforce CRM.

A student portal built with Titan Web enables students to interact with their educational institution seamlessly. It pulls all the necessary data directly from Salesforce in real time.

The Web App for Salesforce enables the student portal to display news articles and faculty information. Students can sign in, update their personal information, view their courses and grades, and also access student activities.

Titan Web offers sophisticated and user-friendly interfaces to students, alums, and educators. Consequently, students can instead focus on their studies (or naps) without worrying about manual administrative tasks and tedious processes.

Titan Web offers a variety of security options to protect your student data, including:

Multi-factor authentication

Data encryption

Role-based access control

Audit logging

Vulnerability scanning

Titan Web is also compliant with the following security standards:

ISO/IEC 27001: This is an international standard for information security management systems.

SOC 2 Type 2: This is a security audit standard for cloud service providers.

HIPAA: This is a federal law that protects the privacy of patient health information.

If you are concerned about the security of your student data, Titan Web is a secure platform that can help you protect it.

We hope to see you soon!

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Disclaimer: The comparisons listed in this article are based on information provided by the companies online and online reviews from users. If you found a mistake, please contact us.