Salesforce Default Workflow User | Questions Answered

Nikita M.

Media-savvy content creator, with a curiosity for all Salesforce experiences.

Updated: Jan 9th, 2025

Automated actions in Salesforce need an authorized and well-recognized owner, commonly known as a default workflow user. Additionally, assigning a default workflow user in Salesforce will ensure that business processes have no errors and records are assigned as planned!

So, join us in the article below to learn more, especially if you love topics that cover how to manage users well in Salesforce.

Let’s get started!

Automated Processes Owned by a Default Workflow User

What is a Salesforce Default User?

These are individuals working on the CRM platform with a pre-built standard profile provided by Salesforce. A standard profile consists of pre-configured permission sets and cannot be deleted. It’s important to note that an individual assigned a standard profile has the maximum amount of permissions and access to Salesforce.

How to Identify Your Salesforce Org’s Default Workflow User

Admins need to identify their company’s Salesforce org’s default workflow user when configuring automation for tasks, like emailing coworkers. This knowledge is essential for ensuring that content sent to employees is from an authorized and trusted user account, like the Salesforce admin.

Take a look at the steps below to learn how to find your Salesforce org’s default workflow user:

Go to Setup on Salesforce.
Search for Process Automation Settings in the Quick Find box and then select it.
View the user for Default Workflow.

And that’s it!

How to Set Default Workflow User in Salesforce

The process to change a default workflow user in Salesforce is just as easy as identifying one.

Take a look at the steps below to learn how to change a default workflow user in Salesforce:

Go to Setup on Salesforce.
Search for Process Automation Settings in the Quick Find box and then select it.
Select a user for Default Workflow.
Save your changes.

It’s that simple!

Conclusion to Salesforce Default Users

Thanks for reading our short article on Salesforce’s default users. We answered some of the web’s most popular questions around this topic, such as:

Who are the default users in Salesforce?

How can I identify default workflow users in Salesforce?

How can I set a default workflow user in Salesforce?

If you have any other burning questions about Salesforce users, please feel free to reach out to us. We would love to discuss the different profiles Salesforce offers so that you can design the best solutions for your organization.

And for our Titan customers, here are two top articles you might be interested in reading as they relate to managing users on our platform:

Automate Processes with No-Code Software

You are here reading this article, probably because you want to streamline your business processes 🙂 Titan can help you take your Salesforce automations to the next level at speed and scale! But how? Well, we have no-code workflows tools that integrate directly into Salesforce.

With Titan and Salesforce, admins can build flexible and powerful business processes without writing a single line of code. Imagine connecting your third-party integrations, like payment providers and cloud-based storage apps to your systems? Titan can achieve this and much more with 100% secure flows that are compliant with HIPAA, SOC 2, ISO, and GDPR frameworks.

For more information on how to design, automate, and implement business processes connecting users inside and outside of Salesforce, contact us through one of our social media channels below. We would love to assist your organization.

See you soon!

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Disclaimer: The comparisons listed in this article are based on information provided by the companies online and online reviews from users. If you found a mistake, please contact us

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