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Hawk-eye editor with a passion for trailblazing Salesforce experiences
Do you want your product to sparkle in a saturated market? And are you after creating unique, interactive digital experiences? Engaging websites, seamless applications, and secure access portals speed up business, fast-track onboarding, and give your customers rich resources. So if you are investing in your online presence, how do you take it to the next level? Using the best Salesforce alternative to Experience Cloud will get you where you need to go.
The advantage of integrating your website with Salesforce, is that your data gets stored in the world’s leading CRM, meaning you get a holistic view of customers, deeper insight into individual preferences, and the ability to craft tailor-made services for clients. Working with Salesforce, your business can track metrics on how your site is doing, secure customer information, and target areas of interest that resonate with your core base. That being said, there are cheaper alternatives to Salesforce products that could work better for your business.
The truth is that if you aren’t using Salesforce, then your competitors are already reaching your audience more effectively than you, and delivering more personalized experiences to drive client loyalty.
So what is Salesforce Experience Cloud? Salesforce helps you achieve a personalized customer experience through its Experience Cloud Salesforce, which gives you the ability to make websites and portals that provide comprehensive views of customer communities, deep insight into individuals, and feeds tailor-made to meet specific experiences. But lower-cost alternatives to Salesforce that still integrate with Salesforce do exist and could be a better choice for your business.
The Salesforce Experience Cloud features, functionalities, and integration provided takes your business to the next level, and connects customers in the way you want. But does this mean you should just throw caution to the wind and sign up now? Or are there alternatives to Salesforce Experience Cloud that are more affordable and provide better solutions for your business?
Not so fast, because despite the many advantages of Salesforce’s Experience Cloud, it does have several limitations. One of the major ones is that you are restricted to the Salesforce UI capabilities. You can of course source complex development to create web portals that match the look and feel of your project but this gets really expensive, very quickly, and drastically extends your time to market.
So what options do you have? And can you get the benefits of Salesforce using more flexible and affordable software? The short answer is yes! We break down the top nine alternatives to the Salesforce Experience Cloud, all of which combine the data-driven power of Salesforce, with supple, and easy-to-use website builder capabilities.
Looking to find the best alternative to Salesforce Experience Cloud? Check out these Experience Cloud alternatives:
Wix describes itself as the global leader in website creation and markets its product as being able to give you complete freedom to create any web platform you want, but are they considered Salesforce alternatives? Founded in 2006, the hype around the product is considerable, and the company hit over 150 million users in 2019. This Israeli company promises you leading web builder features, ease of use, and total flexibility.
Wix talks a big game but what does performance look like in reality? Well for one, you won’t find this product on the AppExchange, and its non-native Salesforce integration lacks power and robust capabilities. And while this product will help you build attractive websites quickly, reviews suggest that Wix websites tend to perform badly, lack proper structure, and have zero SEO potential. Google doesn’t like Wix websites and there is a good chance you will build a shiny platform, which no one will visit.
The massive name and popularity of this product hide the fact that it won’t deliver a website, which will actually attract customers. Thoroughly not recommended because the actual offering of Wix fails to live up to its promise to be a global leader.
WordPress is an accomplished product that lets you create a dazzling range of websites, and customize the look, feel, and structure of your platform to suit your needs. Born in 2003, it’s been one of the most popular website builders for a long time, with around 43% of the internet being built using this tool. Add-ons save you money on subscriptions and this product is super easy to use once it’s up and running.
So what’s the hitch? Well, for one, to create a professional and sophisticated website you are going to have to possess coding expertise and invest in time-consuming development. So, from a time-to-market point of view, if you want to deliver a high-quality platform, you may not get your ideal timeline. Similarly, there are numerous reports that WordPress can crash unexpectedly and without warning. For that reason, is might not be the cloud alternative you’re looking for.
An above average offering with a high degree of flexibility and some excellent features. Unfortunately, you have to be prepared to spend time and money on development, and don’t be surprised if your website goes down when you least expect it. For this reason, it might not be the best alternative to Experience Cloud in Salesforce.
Chances are you have heard of the Adobe brand and used some of its software for making PDFs, or designing creative projects. One of the most well-known companies on the list, it does get points because your dad will have heard of it, and it perhaps competes with Microsoft for dinosaur status. Founded in 1982, this company is almost certainly older than some of you, but the question is, can the big name be backed up with performance?
Well, the Adobe Experience Manager certainly has most of the features you would expect in the industry such as helping you create seamless portals with automated processes, managing campaigns, personalizing websites to new markets, and more. But its focus on big business might not be right for your brand, and it’s definitely on the pricier end. Here’s what you need to know about Adobe Experience Platform vs Salesforce.
Both Adobe and its experience manager are professional and well-known tools, and they could be beneficial to your business. The non-native Salesforce integration, as well as the price involved mean it isn’t a perfect option. And if you are a small company? Forget it, Adobe will not be invested in you.
Started in Denmark in 2001, Sitecore has since grown at remarkable speed, attracting the interest of the Silicon Valley elite. They now market their web experiences as the best on the market, and they have an enviable customer base. So should this be your first choice?
The product is known for creating progressive time to market models, and it has more serious Salesforce capabilities than some of the products mentioned above. However, this product is on the pricey side, and their contracts, feature maps, and update procedures have been trashed as unnecessarily complicated. Combine this with criticism of design limitations, and poor options for marketers, this renowned tool is not necessarily all it is cracked up to be.
Definitely one of the top choices on our list simply because of its innovative potential. But if you go with Sitecore, be prepared to foot the bill, as well as deal with poor feature and update planning, and of course design constraints.
Bloomreach aims to drive quality commerce experiences via the Bloomreach Experience Cloud. Since launching its first product in 2012, Bloomreach has managed to build a loyal client base, partnering with Hippo in 2016 to further its merchandising and search potential. The Bloomreach Experience Platform has won several market-leading awards, but does it live up to its own ambitious promises?
Well, Bloomreach does have robust omni-channel marketing, and a range of assets and resources to draw on, but numerous reports cite an overly complex dashboard and navigation experience. Support can also sometimes be slow, so don’t expect quick and easy feedback on your tickets.
Given that this is on the more expensive end, and it takes considerable effort to understand, Bloomreach is not necessarily the best product to choose. A recent review in June 2022, called it an “unpolished diamond”, and said that “when it is polished, it will be amazing!” So perhaps only go with this option if your brand can afford to wait it out.
Magentrix has the stated goal of allowing you to build any kind of web portal you want, and their slogan is “It’s not magic, it’s Magentrix”. To an extent this company weaves a potent spell, through integrating with Salesforce, and empowering both customers and partners to use portals customized to their particular needs. Magentrix promises to help you speed up business processes and close deals faster.
But what are the pros and cons? And is Magentrix the right option for your company?
Magentrix has a lot going for it, but your customers and partners might want to look further for a more seamless, less complicated solution. The additional problem of sometimes below par support means this product is unlikely to be your first choice.
Launched in 2010, Community Force is designed to help you manage online forms and applications efficiently, while also integrating with a number of third party systems like Salesforce. Heavily focused on grant management, scholarships, and fellowship schemes, Community Force is a solid choice if you are in the non-profit sector.
One potential drawback of Community Force is that it is not the most well respected product in the world of Salesforce, so it does not even appear when running a search on the AppExchange. Furthermore, its functionalities are not what they could be and it’s impossible to modify flows with this tool.
Community Force is a decent option if you are in the non-profit sector but what if you aren’t? Well, in that case this company just doesn’t have solutions for your sector. Furthermore, if you are looking for a product with robust Salesforce integration, this isn’t it.
Last, but never least on our list is Titan Web. Founded in 2016, the heart of Titan is a team of passionate Salesforce Architects, with expertise in implementing a range of customized Salesforce projects around the world. After witnessing the challenges customers and partners face, we decided to create personalized enterprise applications for Salesforce, at a fraction of the cost.
Titan Web is our most accomplished offering, with multi-patented Salesforce integration, no-code design, total flexibility, and fully scalable abilities. Our custom layouts, which work with dynamic push and pull of Salesforce data, cannot be achieved via the Salesforce Experience Cloud unless you were to draw on extensive development, and put aside a massive chunk of time.
With Titan, you will slash time to market, and create beautiful, top-performing websites and portals, zero coding expertise required. Create professional interfaces for desktop, mobile, and tablet, while arranging columns, pictures, and more exactly the way you want. You are not limited to the layout of Salesforce, and you can house login pages, e-commerce resources, forms, and any kind of process inside your portal using next-gen conditional logic.
With the Salesforce Experience Cloud, and our competitors, your project could take months, and eat into revenue. Your promise with Titan? Create fully customized websites in days, and if we don’t have a feature or functionality you need? Well, we will create it for you.
Scalable, robust, flexible, and nimble enough to move your business processes along quickly, Titan Web is the most obvious choice for customers who are looking for best-of-breed alternatives to the Salesforce Experience Cloud minus the headaches of development, or stressful expenses.
Maximizing your company’s digital potential, reaching your target market in personalized ways, and storing all your most important data via the world’s leading CRM is a no-brainer. The nine options we have discussed all have the potential to enhance your organization, and the experiences of both customers and employees.
But if you could pick one? Well, for us this digital experience platform for Salesforce will always be Titan, which stands apart in terms of Salesforce integration potential, support response, customized options, and much more.
For a market-leading solution, with a team who will care for your individual needs, reach out today.
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Disclaimer: The comparisons listed in this article are based on information provided by the companies online and online reviews from users. If you found a mistake, please contact us.
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