Application Specialist

Service & Support | Full Time | IL, US, Canada, Brazil, Argentina, EU (Remote)

Description

At TITAN’s Solution Department, we solve smart puzzles for real-world clients. As an Application Specialist, you’ll build logical workflows, help customize the platform to client needs, and collaborate with global teams to design and implement tailored technical solutions.
You’re not just solving a client’s immediate challenge – you’re architecting scalable workflows, translating needs into logic, and building long-term trust in the platform.

This role is perfect for someone analytical, communicative, and curious – someone who enjoys digging into the “why” not just the “how”, and who is both business and tech/logic oriented.

Responsibilities

Design and implement logic-driven processes to fit unique client workflows.

Provide technical support and guide clients through the onboarding process.

Analyze business requirements and translate them into actionable solutions.

Collaborate with Product, Engineering, and Customer Success teams.

Investigate edge cases and troubleshoot issues.

Advise clients of ways to improve performance and optimize their projects.

Qualifications

Recent graduate (up to 1 year post-graduation) with a degree in Industrial Engineering (Information Systems focus), Computer Science, or Information Systems. Strong academic performance in Algorithms, Databases, and Programming.

Excellent analytical skills and structured logical thinking.

Full fluency in English – verbal and written.

Background in technical support, software implementation, or system configuration is a plus.

Familiarity with APIs, data structures, and system integration tools is an advantage.

Willingness to work across different time zones – EST/PST/EU.

Why Join TITAN?

Work with globally distributed, multicultural teams.

Get exposure to a wide range of clients and industries.

Real professional growth from day one.

Help shape technical solutions that directly impact client success.

Diversity Policy

At TITAN, we embrace diversity as a source of innovation and strength. We’re dedicated to creating an inclusive environment where everyone’s unique perspectives are valued and celebrated.