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5 Reasons to Configure a WordPress Salesforce Integration

5 min read
Salesforce Scribe
Emily Anderson

Experienced wordsmith, with a keen eye for best of breed Salesforce experiences.

Updated: Sep 28th, 2023

WordPress is one of the most popular content management systems (CMS) online today, used by individuals, entrepreneurs, small businesses, and even large organizations. The platform is mostly known for designing and hosting websites and blogs in a simple manner through its user-centric interface.

Website Design
Website Design

If you have a WordPress account, you already know how easy it is to design, work with, and publish websites or content without any programming knowledge. This process of creating stylish and professional websites without code is all thanks to the vast amount of themes, templates, and plugins available to support WordPress functionality and appearance.

WordPress is super simple yet powerful, and you can use it to create personal blogs, web portals, e-commerce websites, and so much more! There is a lot of love for WordPress as they cater to the needs of their users who have strong support for their community.

A Seamless WordPress Integration!

So would you like to join them too? WordPress is super easy to integrate into your software stack. You can quickly build your website and start uploading content online with just a few simple steps.

First, you need to install WordPress and follow the instructions that the software suggests on your screen. Next up is tackling your WordPress settings which you can find on the dashboard. You will need to have your username and password on hand that you used during installation to access your dashboard. Once you have logged in, you can easily edit and update your website’s title, tagline, time, and a whole list of other settings related to your account.

Now it’s time to start creating your website! WordPress gives you the option to choose a free theme from their repository, or you can go ahead and select a premium theme from their marketplace. Once you choose and install either your paid or free theme version, you can then start designing the look and feel of your website. And don’t forget about adding functionality! You can install a range of plugins to support your WordPress website. Some exciting ones include:

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Jetpack can be used to gain features that support social sharing and statistics of your website.
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UpdraftPlus to help you back up your website.
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Yoast SEO to help with search engine optimization.
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Akismet to assist with any spam comments left on your website.
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Contact Form 7 to help create contact forms for your website.

So, now that you can see how easy it is to create a website for interacting and communicating with your entire target audience and more. Let us dive deeper into why connecting with Salesforce for content management will completely change your customer relationship management strategies.

Salesforce: CRM for WordPress

Salesforce is the world’s number 1 customer relationship management (CRM) platform that specializes in building, managing, and streamlining operations that relate to sales, marketing, customer service, and any other business activities that require CRM focus.

As a leading customer relationship management solution, you can imagine that Salesforce provides a host of features, functionalities, and tools to streamline your business workflows and boost customer interactions.

CRM Solutions
CRM Solutions

For these reasons, why wouldn’t you want to integrate these two giant platforms? There are many benefits to incorporating a WordPress Salesforce integration into your business. As promised, here are your 5 top reasons for choosing a WordPress Salesforce integration.

Gain More Leads with a WordPress & Salesforce API Integration

The most exciting point about a WordPress Salesforce integration is that you can streamline your lead generation process. How this works is that all your lead data collected from your WordPress website can now automatically sync to Salesforce. Can you imagine how much time you will save from eliminating data capturing of lead information into Salesforce? What’s more, is that your business will also gain a central location and system for managing leads so you can ensure that you always have data captured and ready for analysis.

WordPress & Salesforce for More Detailed Customer Profiles

We already know how popular and influential Salesforce is, as they help your business monitor customer interactions, analyze potential sales opportunities, and provide support for all your customer relationship solutions. When you choose to adopt a WordPress Salesforce integration, you can start to automatically sync all your customer data, interactions, and activities from your website to the CRM platform. This WordPress Salesforce integration enriches your customer profiles seamlessly with zero manual work so that you can have a complete view of your customer preferences, complaints, queries, or any other data which you can analyze for marketing strategies and even customer support.

Salesforce & WordPress Integration for Faster Workflows for your Teams

The Salesforce and WordPress integration is excellent for automating workflows within your business teams. Some labor-intensive manual tasks that can be automated with this integration can include sending email notifications, allocating leads to sales reps, and configuring actions that will trigger when users interact in specific ways on your website.

Align your Marketing and Sales Goals with Salesforce Webforms

Ensuring your WordPress and Salesforce accounts are linked will help your marketing and sales teams work together seamlessly. Even though your sales and marketing teams work on different tasks, they can still benefit from having access to and using the same customer information.

For example, your marketing team can use customer data collected from web forms on WordPress that are stored in Salesforce to design personalized marketing campaigns, newsletter subscriptions, emails, and so much more. Whereas your sales team can analyze the customer data and find out which clients or leads need to be notified for closing deals, setting up meetings, or follow-ups.

Overall, your marketing teams and sales can both gain timely updates regarding customer data, and your business is awarded with streamlined workflow processes and improved customer relationships from WordPress and a Salesforce webform.

Eliminate Data Capturing Errors

The last point on our list for choosing a Salesforce and WordPress integration is quite important! This integration will help you improve the accuracy of your data by removing any manual data entry tasks that you might have in place at your company.

Asking your staff to manually enter data from other platforms and systems may open you up to running the risk of many errors in your Salesforce system. And once the errors start, how do you even go about validating and cleaning up the data?

We highly suggest that you use a Salesforce and WordPress integration to automatically sync all your customer data from your website directly to Salesforce so that you can eliminate errors like typos, duplicates, and even missing data!

More than a WordPress Salesforce Integration | Titan for Salesforce Solutions

We hope you liked our article on the benefits of a WordPress & Salesforce integration. We saw that when you connect these two robust platforms, your business has the opportunity to increase sales from better lead management strategies and strengthen customer relationships. This WordPress Salesforce integration is definitely a sure win to help your business become more data-driven and customer-focused.

If you liked our article or want to know more about Titan, WordPress, or Salesforce integrations, make sure to get hold of us on one of our social media channels below. We have plenty of content for you to read and learn more about how you can improve your business workflows. Make sure to check out our Salesforce forms’ article on streamlining your business or our no-code forms for Salesforce solutions.

We would love to help you with custom solutions as we have Salesforce forms for any use case. Titan is a powerful digital experiences platform that you can use to easily design and deploy no-code web portals and applications directly from Salesforce. We have a simple drag-and-drop builder for your convenience. So contact us to find out how to prioritize customer experiences and empower your staff today!

We hope to see you soon!

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Disclaimer: The comparisons listed in this article are based on information provided by the companies online and online reviews from users. If you found a mistake, please contact us.

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