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Suppose your business is looking to optimize your customer service operations. In that case, the Salesforce Service Cloud is the winning comprehensive solution to streamline your customer support processes and enhance the customer experience. Choosing the right option to suit your business needs and navigating the different pricing options can seem difficult. This article aims to help…
Welcome to Titan Talks, your destination for best practices and advice from all the great Salesforce MVPs that enrich our community. In this session, Alice Meyer chatted with Cyril Louis, who discussed his take on Salesforce implementation. Cyril is a 5x Salesforce MVP and the founder of Mavericx. Cyril has attended many Salesforce events, such as World…
Whether you have less than 200 employees or over 10,000, Salesforce Sales Cloud has a solution to manage your entire sales process, improve sales efficiency, and boost productivity. Sales Cloud – a customer relationship management platform – was developed directly on the Salesforce Einstein Platform and gives you a 360° view of your customers to do anything…
Salesforce CPQ stands for Configure, Price, and Quote. This software solution from Salesforce can generate quotes for complex business operations. Salesforce CPQ is a solid choice to speed up sales processes as it automates your configuration for providing product information, pricing, and generating quotes. Businesses use Salesforce CPQ to reduce errors in their documents and systems while…
Salesforce Marketing Cloud helps teams interact with customers better through digital channels. It comes with a host of tools and features specifically for marketing activities like: As this platform is a game-changer for many businesses engaging with customers, it’s wise to know what the Marketing Cloud costs. This information can be a deciding factor when considering the…
If you didn’t know, Salesforce CRM (Customer Relationship Management) is a cloud-based software. Businesses tap into this Salesforce platform to automate work processes in their sales, marketing, and customer service teams. Employees can use a range of these Salesforce tools to speed up customer-related activities and improve work performance. If you, too, want to enable Salesforce CRM…
Welcome to Salesforce Radio, your destination for insights, news, and community connections within the dynamic Salesforce ecosystem! In episode 6, Ben Miller chats with Jason Adams, Director of Operations at Hoglund & Mrozik. After joining the firm eight years ago, Jason introduced the team to Salesforce. Hoglund & Mrozik have never looked back. Today, they continue to…
Using Salesforce dashboards and reports is a no-brainer to share valuable insights from studies. However, you need a way to share your data analysis with colleagues who do not have access to Salesforce. In this instance, you want document generation for Salesforce. Generating documents from Salesforce reports and dashboards lets you easily view and share visuals of…
Welcome to Salesforce Radio, your destination for insights, news, and community connections within the dynamic Salesforce ecosystem! In episode 5, Ben Miller chats with Bradley Rice, owner of Talent Stacker. Bradley’s consultancy helps people across all industries land a job in the Salesforce ecosystem. Bradley has many years of Salesforce experience and loads of advice to jumpstart…
What Is A Statement Of Work? What Is The Meaning Of An SOW in Business? Whether you are starting a software development project, a construction project, or a research and development (R&D) project, you must have a solid statement of work (SOW) in place. An SOW is a document that clearly outlines the scope, objectives, deliverables, timelines,…
