Category: Product
Agentforce was announced at Dreamforce 2024, and has been given a massive amount of A+ marketing and promotion from Salesforce. Speaking to Salesforce professionals across the ecosystem, we know that the hype is real in 2025. Everyone wants to know about Agentforce and how it will evolve in the future. So, join us in the article below…
Sales teams work in an exciting customer-facing environment that requires speed and accuracy. They need their sales automation software to keep up with the demands of the industry. If you are unaware of Salesforce products for sales teams, check out our Sales Cloud Pricing post. It explains how this Salesforce platform is helping employees in the sales…
If you are reading this article, then there is a good chance you are interested in using forms with a Salesforce Health Cloud integration. It’s a popular solution to streamline data management in healthcare and make more personalized connections with patients. But first up, what are Salesforce Forms? Salesforce Forms can refer to any form integrated with…
If you are reading this article, then there is a good chance you are interested in using forms with a Salesforce Health Cloud integration. It’s a popular solution to streamline data management in healthcare and make more personalized connections with patients. But first up, what are Salesforce Forms? Salesforce Forms can refer to any form integrated with…
Salesforce Experience Cloud allows healthcare professionals build custom online communities and portals branded to their unique web project requirements. When organizations create these types of projects, they provide seamless and connected content across all communication channels, which patients learn to trust. Web portals created with Salesforce Experience Cloud ensure that everyone interacting with your brand can engage…
Document generation underpins almost every major healthcare process you can think of, from collecting electronic health records to managing patient registration, automated medical billing, operative reports, Salesforce document automation, and much more! You also need accurate and up-to-date documents that keep patient details safe, comply with regulatory frameworks, and support delivering the most efficient care. Given that…
Businesses with teams dedicated to supporting customer queries experience high call volumes, such as 20-50 interactions per day (Source: Bright Pattern). Since human support teams are generally overloaded with these calls, customers spend a lot of time waiting for their calls to be answered. As you can imagine, this scenario would make any customer frustrated. Additionally, the…
Many companies struggle with streamlining operations because employees have to hunt down details stored across multiple data systems. As you can imagine, employees (like sales reps or service agents) will take longer to respond to customers, as working in this way with data is super inefficient. Additionally, this can lead to varying experiences delivered to customers. We…
One of the most popular questions we have seen floating around the web is, “Does Agentforce Require Data Cloud?” We know that this topic is super important to businesses who have Agentforce for developers and admins to maintain. So, let’s dive in and answer this burning question! Do You Need “Data Cloud” for Agentforce? Technically, you don’t…
Do you remember our series of Agentforce explanation articles? We suggest taking a look at our Overview of Agentforce article in the string of posts before diving into 2.0. It will prepare you for the next enhanced version released by Salesforce, Agentforce 2.0! The next generation of artificial intelligence (AI) technology from Salesforce is designed to eradicate…
