Category: Titan Survey
Do you really know what your customers think of your company, product, or services? Do you do academic research? Are you responsible for governmental policy-making, demographic analysis, or measuring public opinion? Do you need to gather information from donors, volunteers, and beneficiaries of a non-profit? Or must you collect feedback, assess satisfaction, or understand patient experiences? Salesforce…
The Salesforce Survey component is a Lightning component that can be used to embed surveys into your website. Surveys are a great tool to measure customer feedback on your services and/or products by asking targeted questions. You can use different question types to gauge your customers’ thoughts, opinions, and feelings. Some examples are as follows: There are…
Salesforce users love the Surveys feature from Salesforce. It can be used to collect responses from customers after creating engaging surveys. These responses are also pushed to Salesforce automatically as survey takers submit them. Collected responses are extremely valuable pieces of information that you can analyze to gain a better understanding of your customers or target audience….
What is Salesforce Community? The Community Cloud (now known as Experience Cloud) is a platform powered by Salesforce, your organization can build branded online communities where you can engage with your organization’s stakeholders directly. These online communities are designed to promote communication, collaboration, and self-service. By providing a space for users to share ideas, create discussions, and…
Key Benefits of Customer Feedback Surveys What is Survey Feedback? Survey feedback is information and data collected from surveys. Customer Feedback surveys are the survey type used to identify and measure customer happiness and satisfaction with your business. We have summarized a few advantages for you. Receiving feedback data from stakeholders provides a direct insight into how…
You can create and distribute surveys through Salesforce Survey – a native tool in the Salesforce platform. Surveys are a cool and effective way to gather feedback from customers, partners, employees, or other stakeholders. The survey tool in Salesforce has an easy-to-use interface that lets you add various question types. You can add conditional logic to configure…
Professional researchers tend to already have extensive knowledge when it comes to building, designing, and distributing surveys. If you already grasp advanced data analysis and survey methodologies, then you might be looking for information on how to maximize your custom surveys to their fullest potential. We get you! So, if you want to know more about the…
A forecast from Salesforce surveys is an estimate of the amount of sales that your business could make in a given time period. These survey forecasts are generally created by staff in your sales teams and are used by executives to make accurate data-driven decisions regarding any sales strategies. Follow us below as we explore many topics…
Gain valuable insights into the opinions of your customers and users with Salesforce Feedback Management. The needs and expectations of your customers change over time, and with this tool, you can improve your customer feedback strategy and stay up-to-date on how their views are evolving. By engaging customers and users with personalized surveys, you can better understand…
Salesforce Surveys Pricing The Salesforce Survey packages are divided into three tiers: Survey Response Pack: Get 300 responses free with this package with the option to purchase additional responses as needed. Get 1000 responses for $300. You can add Customer Lifecycle Analytics to this basic version for $150 per month. The Analytics addition allows you to analyze…
