Category: Salesforce

Clear communication between teams and departments is crucial for running a business well. When team members have a seamless way of sharing ideas with each other, the business is able to innovate and stay ahead of the tech curve. Increasing the amount of communication between team members also makes giving feedback on services and products easier so…

While generative AI has been making waves in the tech world, many businesses have been left underwhelmed by the generic and often inaccurate results they get when using it for basic tasks like writing emails. It can sometimes feel like having a robot assistant who doesn’t quite understand your unique needs and preferences. But what if generative…

Welcome to Titan Talks, your destination for best practices and advice from all the greatest Salesforce professionals who enrich our community. Today, we chatted with Marilo Meta, who explains his Salesforce journey in Albania. Marilo is passionate about Salesforce and has been a part of the ecosystem for the last 8 years. He has attended Dreamforce events…

When it comes to customer relationship management (CRM), businesses are always looking for innovative solutions to stay ahead of the competition. Enter Salesforce Einstein 1. Salesforce has brought together CRM + AI + Data + Trust on one integrated platform. As we move through 2024, Einstein continues to be a prominent solution for organizations looking to harness…

“Use the Powerful Salesforce Scheduler Tool to Streamline Appointments for Customers & Colleagues“ You might not have heard that Salesforce Lightning Scheduler is now called Salesforce Scheduler! The name change happened to align more with Salesforce’s latest business strategies. Nevertheless, Salesforce’s appointment scheduling software is a must for any business that needs help with reducing manual tasks…

“Align Everyone on Projects with Task Management in Salesforce“ When you use your Salesforce platform to manage team tasks, you get a host of features to support your projects. One of the features is adding essential fields to tasks to get the most information you can from colleagues when working on a project. Fields for a Salesforce…

“Automate Processes and Enhance Customer Satisfaction Levels with Service Cloud“ Do you need to enhance your customer service operations? What about your customer interactions? Do they need to be improved? If you answered yes to any of these questions, you need the Salesforce platform. It’s a cloud-based customer relationship management platform supercharging business operations. Join us in…

We have all heard the rumors that Salesforce was keen to purchase Informatica. We are unsurprised that they would want to make this deal a reality, as Informatica is a dominant player in the data management world. Imagine two giants combining their superpowers? Sounds really exciting, right! However, according to the Wall Street Journal, the deal remained…

“Attract and Retain the Best Talent for Your Organization using Salesforce for Recruiting.“ Don’t waste hours burdened with repetitive administrative tasks in recruitment processes. Why not use Salesforce for talent acquisition workflows? It is, after all, the world’s leading customer relationship management (CRM) platform. You can use this powerful platform to customize workflows and integrate with your…

How are businesses staying ahead in today’s super-competitive market? It’s simple: they’re always on the lookout for innovative ways to streamline operations and boost customer experiences. And that’s where Salesforce AI chatbots come in. Now, you’ve probably heard of Salesforce, they’re the #1 AI CRM. Well, they’ve taken things up another level. By weaving artificial intelligence into…