Category: Salesforce

Students are a unique sector of humanity. They are the future, but they also make us despair. Only a student can turn a 10-minute break into a 2-hour nap – anywhere – even in the middle of a lecture. They can do a two-week assignment in one night but take three days to answer an email. Who…

Salesforce: What is a Developer Portal? The Salesforce Developer Portal can be used to create applications in the cloud. If you want to use it, head over to your Salesforce account with Marketing Cloud Intelligence and click the Developer Portal link found under the ? menu to open the main page of the Developer Portal. You can…

What is Salesforce Experience Cloud? Salesforce Experience Cloud, previously known as Community Cloud, is a tool for organizations to create branded online communities for their customers, partners, employees, and other stakeholders. The Experience Cloud includes all features that were part of the Community Cloud but provides additional capabilities for mobile app development, analytics, and reporting. Organizations can…

A Salesforce Client portal is basically a web platform that can be used to share content, such as resources and tools, online in a secure space. Many organizations create Salesforce client portals to give their clients, employees, or partners access to their information from within a Salesforce environment. With a Salesforce client portal, your business can allow…

How You Can Implement Salesforce Community (AKA Experience Cloud) Let’s first start with, what is community cloud? Salesforce Community Cloud (now known as Experience Cloud) enables your business to create branded online spaces, Salesforce community sites for users to connect with one another, encouraging information sharing and collaboration. You can create communities for a variety of users…

What is Salesforce Community Cloud? In a nutshell, the Community Cloud is an online digital experience platform by Salesforce that assists businesses across various industries to better reach and manage their relationships with employees, customers, and partners. Does the Salesforce Community Cloud Still Exist? Have you been searching for the Community Cloud and wondering if it still…

What is a Customer Self-Service Portal? It’s an online platform used by many organizations across various industries. They are popular platforms that allow customers of a business to perform tasks independently through the portal. One good example of this scenario is when a company displays a how-to guide on its self-service portal so that customers can follow…

Where can your customers and clients quickly get information about your business’s support and services? It is no longer good enough to be “a phone call away.” In fact, phone support is so last century! You need an online help or support portal to provide your customers or users with assistance, information, and support. But what is…

Electronic signatures are better for the environment, save organizations time and money, and of course, make the signing process a million times easier for customers. Instead of getting swamped by admin and endless paperwork, it’s now the new norm to receive a link or email so that you can sign your documents securely and on the move,…

Businesses that want to interact and collaborate with their customers, employees, and partners online are the entities that create Salesforce Community Portals. If you want to know more about a Salesforce Community, its benefits, and when to use it, you have made it to the right article. What is a Community Portal in Salesforce? It’s an online…