Category: Salesforce
Are you intimidated by the mere thought of creating a marketing campaign for your business? Whether you’re introducing a new product or service, trying to increase brand awareness, generate leads, or boost sales, there are many important factors to consider. Objectives First and foremost, it’s crucial to establish clear, measurable objectives for your campaign. Your goals should…
Salesforce Vendor Management Vendor management enables your organization to drive service delivery, control costs, and manage vendor relationships from end to end. If your business is missing a 360-degree view of your vendors and their corresponding data then your business needs to consider vendor management. Salesforce Experience Cloud includes features for managing procurements, onboarding, and contract management….
Students are a unique sector of humanity. They are the future, but they also make us despair. Only a student can turn a 10-minute break into a 2-hour nap – anywhere – even in the middle of a lecture. They can do a two-week assignment in one night but take three days to answer an email. Who…
Salesforce: What is a Developer Portal? The Salesforce Developer Portal can be used to create applications in the cloud. If you want to use it, head over to your Salesforce account with Marketing Cloud Intelligence and click the Developer Portal link found under the ? menu to open the main page of the Developer Portal. You can…
What is Salesforce Experience Cloud? Salesforce Experience Cloud, previously known as Community Cloud, is a tool for organizations to create branded online communities for their customers, partners, employees, and other stakeholders. The Experience Cloud includes all features that were part of the Community Cloud but provides additional capabilities for mobile app development, analytics, and reporting. Organizations can…
A Salesforce Client portal is basically a web platform that can be used to share content, such as resources and tools, online in a secure space. Many organizations create Salesforce client portals to give their clients, employees, or partners access to their information from within a Salesforce environment. With a Salesforce client portal, your business can allow…
How You Can Implement Salesforce Community (AKA Experience Cloud) Let’s first start with, what is community cloud? Salesforce Community Cloud (now known as Experience Cloud) enables your business to create branded online spaces for users to connect with one another, encouraging information sharing and collaboration. You can create communities for a variety of users such as employees,…
Does the Salesforce Community Cloud Still Exist? Have you been searching for the Community Cloud and wondering if it still exists? The answer is yes and no. The Salesforce Community Cloud was rebranded to the Salesforce Experience Cloud. The same technology and features that largely made up what is Community Cloud still remain with a focus on…
What is a Customer Self-Service Portal? It’s an online platform used by many organizations across various industries. They are popular platforms that allow customers of a business to perform tasks independently through the portal. One good example of this scenario is when a company displays a how-to guide on its self-service portal so that customers can follow…
Where can your customers and clients quickly get information about your business’s support and services? It is no longer good enough to be “a phone call away.” In fact, phone support is so last century! You need an online help or support portal to provide your customers or users with assistance, information, and support. But what is…
