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Hawk-eye editor with a passion for trailblazing Salesforce experiences.
How many times a day do you and your colleagues sign documents? And how much effort does it take? We all know that any important business decision, application, or claim usually requires a signature of some kind. But between wanting to skip the paper trail, the inconvenience of the traditional wet signing process, and the negative impact hard copies have on the environment, moving towards e-signatures is a no brainer. So where do you start when choosing the right e-signature solution for you? And how do you differentiate between the plethora of products on the market?
Salesforce is the #1 CRM on the planet, and if your data isn’t getting stored in-house then you are missing out on holistic views of your work flows, detailed run-downs on your clients, and a 3D picture of all your top business priorities. Salesforce itself doesn’t have its own suite of e-signature tools, opening up a big gap in the market for third party integrations to step in. There are tons of options to choose from, and we break down some of the best ones in our article on E-Signatures for Salesforce.
In this article, we highlight two popular, and well-respected e-signature options, both of which were designed for Salesforce, and give you an alternative to the limits of sloppy, manual signature processes. Conga competitors and Titan Sign are both established, and reliable names, with a set of powerful features designed to integrate fluently with Salesforce data. But not all apps are created equal, so which one gives you the edge? And how do you get the most powerful integration without spending hours on set-up time and upskilling? Read on to get the full scoop.
Conga was born and bred for the Salesforce ecosystem, and it offers a range of solutions for your business such as Contract Lifecycle Management, Doc Gen, and from February 2018, Conga Sign. The company is a major player in the Salesforce world, and was bought out by fellow ISV organization Apttus for a whopping 715 million USD in 2020. With the big bucks comes the ability to cater for larger organizations, and the incentive to cut some of the biggest deals in the world of Salesforce. Conga Sign can do all the basics right, and at considerable scale, through enabling clients to create e-signatures, automated signing processes, and signature tracking in Salesforce. But is there anything more to it? And what don’t you learn through browsing through the company’s own advertising?
Conga’s website and their LinkedIn page tell you that the company “crushes complexity”, and while this is a great slogan, online reviews tell a different story. A number of customers have provided feedback indicating that the Conga tool as a whole presents customers with significant learning challenges and that the software is not always intuitive or easily used. Similarly, if you want your support tickets answered, request cancellation, or wish to amend your license, don’t expect a simple or timely answer, because there will likely be a delay. In fact, one recent review on the AppExchange mentions ‘horrible customer support’, while another says ‘Support is useless. Some replies take up to a week’. Are you a small business? Conga is a massive company with a primary focus on more sizeable organizations, so there is a chance your smaller organization may be overlooked, or marginalized, especially due to high Conga Sign pricing.
Conga also has a Conga CLM and Conga Composer for Document Generation which all work seamlessly together. However, with the addition of products the price of the Conga Suite may skyrocket.
If you’re reading this article, there is a decent chance you are already looking for robust, flexible, and affordable alternatives to Conga. And here at Titan, we offer we offer best of breed enterprise applications for Salesforce, at a fraction of the price. Titan Sign empowers you to dynamically create e-signatures, and signing processes for Salesforce, with live push and pull from the #1 CRM. The Titan Sign builder is intuitive, code-free, and effortless to use.
Easily set up e-signatures using our codeless drag and drop sign builder, and if by any chance you struggle in the process, connect with a member of our support team, who responds in an average of 1:47 seconds. Track your signatures, and participants from start to finish in Salesforce, ensure all organizational data is secure, and best of all go with a cutting edge, easy to use, cost-effective solution, which is trusted across every industry.
Thanks for reading! Start with Titan Sign now by visiting our product page, and checking out our pricing options.
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Disclaimer: The comparisons listed in this article are based on information provided by the companies online and online reviews from users. If you found a mistake, please contact us.
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