Magentrix Vs. Titan for Salesforce Solutions

Nikita R.

Media-savvy content creator, with a curiosity for all Salesforce experiences.

Updated: Dec 11th, 2023

According to online research, the most popular device in just the US market alone are smartphones. Is your online business presence connecting with customers on the most popular device of choice?

Web applications give your business the advantage of providing products, services, and solutions across all devices. Device accessibility is a massive advantage for engaging with customers as they can purchase products and interact with your business in any way they choose.

Are you Showcasing your Business on the Most Popular Devices with Web Apps?

Smartphones

Laptops

Desktop Computers

Tablets

Gaming Consoles

TV streaming Devices

Smartwatches

Smart Devices

Virtual Reality Devices

Outlining the Two Web Applications

In this article, we dive into two platforms that integrate well with Salesforce. Focusing on the pros and cons that Magentrix offers, we hope to satisfy your quest for an alternative application with the research provided below.

Bring in Magentrix

Operating since 2012 and assisting organizations worldwide with creating either Partner Relationship Management (PRM) portals or Customer portals, Magentrix can boost your business’s collaboration goals by improving communication, engagement, and productivity with their web app solutions.

Here is a list of their pros and cons according to online reviews.

Pros

Integrates with Salesforce

Features provided by the web app are flexible

Customer support listens to suggestions, and the agents are helpful

Access to a community of users with forums and blogs

Cons

There are data connectivity issues that stem from the web app side

An extended return on your investment. One user notes, “18 months after starting to integrate Magentrix with Salesforce, our portal is now woven into many of our business processes.“

Coding experience is needed for constructs and semantics. Training would be required to explain these terms if your PRM company requires it

The validation of code is not great either

The reviews are not consistent among administrators, and whether the user interfaces for the portal are easy to navigate or not

Creating workflows in Magentrix is complicated

Automation options are lacking, especially for mail and updating fields

Even though the support team is excellent, the online self-help documentation is too difficult to find or use

Loading large volumes of clients into the web application has dropped the service, which results in answering challenging questions from clients

There are many drawbacks to choosing Magentrix. Still, two of our biggest concerns are data connectivity issues that could result in missing data in Salesforce and the complex coding required to run the web application successfully.

With a web application that assists over 300,000 active daily users in PRM and customer portals, will they have a custom Salesforce solution for your business needs? Why not try our champion web application of choice – Titan? A flexible alternative to Magentrix!

Titan – Our Web App of the Hour

Titan is a powerful platform alternative that designs and deploys no-code web applications that can be customized to your specific industry. Fully integrated into Salesforce to measure and track all your customer data, Titan offers a unique bi-directional data flow feature to ensure that all data is pushed and pulled to Salesforce in real-time. Your customer data in Salesforce will always be accurate, up-to-date, and accessible to all your teams.

Design and Deploy Web Applications with Titan

Fully Integrated with Salesforce for real-time bi-directional data flows

Create landing pages, forms, self-service portals, and more with no code!

Validation rules for all your question types

Validation rules that match Salesforce to ensure that all data syncs correctly

Map your Salesforce objects with zero code!

An intuitive user interface focusing on advanced user experience for custom business branding

Support for multiple currencies and languages

Dynamic content with responsive designs

Provides security with 2 Factor Authentication options

Access to charts, reports, file uploads, and more!

Scroll further to have a look at our core web application features directly compared against Magentrix for your convenience:

Feature Comparison between Titan and Magentrix

Features
Robust NO CODE platform for Salesforce
Embed your form into any website with NO CODE
Fully dynamic layouts per page
Real time document generation triggered by end users
Configure and invoke approval processes
Show/word with data coming from multiple objects in the same page
Leverage all of Titan’s suite: Doc Gen, Signatures, Surveys and more.
Attachments supported and Look up Fields populated
Customized Branding and Styling without adding CSS to the form’s HTML code
An easy-to-use graphical user interface to let business users easily import, manage, preview, and publish forms
Access to All CRM Objects in  Salesforce
Works natively with Salesforce Experience Cloud
Read data from Salesforce and have your form fields populated straight from the Salesforce objects in real-time
Modern and Advanced UX/UI capabilities
Custom Fields – allowing users to customize each field to fit your imagined vision
Bi-directional data flow to and from Salesforce
List, Form, Page Builders
Advanced data widgets
Single Sign-On (SSO) and Advanced 2FA mechanism for external customers
Custom Workflow Management
Dynamic detection of a user’s device and location to render the form appropriately across web and mobile channels
Ability to create a prefill service to fill a form with existing customer data based on a criteria
Ability to utilize conditional logic
Advanced SEO tools and capabilities

We look forward to hearing from you soon!

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Disclaimer: The comparisons listed in this article are based on information provided by the companies online and online reviews from users. If you found a mistake, please contact us.