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Customer satisfaction lies at the heart of any successful business. No matter your scale, size, or industry, you need to ensure that your customers are taken care of, that they are happy with your service, and that they intend to continue business with you. While there is no one size fits all model for enhancing customer experience,…

If you have been following Titan’s series of informative articles on the Forms tool, you will know this feature comes in handy when you want to collect important data fast. A lot of the time, people discuss Forms and Salesforce in relation to gathering data from external parties such as customers who want to log issues or…

Alchemer is a data collection platform and online software that allows you to create and distribute surveys as well as analyze and review the collected data. This platform offers a range of features and tools to help your business gather information about target audience opinions and insights.  You can create customer surveys for Salesforce using a variety…

Do you have a quality product but don’t know why it isn’t selling? Or do you like to think your service is competitively priced but customers aren’t knocking on the door? This is where pricing and packaging surveys can be your new best friend because they help you find out if the pricing and packaging of your…

Using document generation from Salesforce for letters and customer correspondence generation is a feature that allows users to generate personalized letters and other types of correspondence directly within the Salesforce platform. Letter generation software provides a way to automate and streamline the process of creating documents, making it easier and more efficient for businesses to communicate with…

Documentation that records the information, processes, and requirements needed to adhere to compliance programs is essential to ensuring consistency in a business or an industry. Compliance documents also serve the purpose of making sure that a company is implementing the proper standards instructed by a compliance program. Let’s Get Started with Document Generation for Compliance Examples of…

Do you need to see your data at a higher level with just a quick glance? Making decisions under pressure and time constraints can be much easier if you use dashboards to display your reports. Investing in tools for document generation in Salesforce that provide easy-to-use dashboards with stunning visuals to display your data is a sure…

Contracts and agreements across all business operations, from sales to legal, are essential for controlling and settling disagreements between one or more parties! Creating clear or easy-to-understand documents helps avoid any miscommunication or conflicts that could result in lawsuits. Ensure you have contracts and agreements drawn up to save your company time and money. Although contracts and…

Events are not just for birthday parties or celebrations 🥳 If your business is conducting team building, company get-togethers, networking events, awards ceremonies, workshops, or even work anniversaries, you could benefit from collecting feedback and evaluations from your attendees. After Event Evaluation Forms: An Official Salesforce Tool The Forms tool can help you seamlessly collect and transfer…

Did you know that you could use web forms to offer downloadable content to your customers and allow them to subscribe to newsletters? The Forms Tool In a Nutshell Forms from Salesforce is a popular tool that can help your customers download digital content through web forms. Typical digital content that businesses offer to customers to download…