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Whether you want to improve customer experiences or deliver services faster than your competitors, you can count on AI help to streamline your business workflows and processes. So, join us in the article below to learn more about Salesforce’s AI technology. We will explore how it can be leveraged to boost service team productivity within your company while…
Businesses are always keen for the latest features and tools from their software. Thousands of them are already using Salesforce’s latest Hyperforce architecture in 2024 to scale operations and comply with regulations in their specific industry. However, with upgrades, there is always some level of risk when syncing existing data into new platforms. For this reason, we…
Salesforce Government Cloud is designed to support organizations operating in the public sector. That’s right, Salesforce provides a super secure and compliant platform that allows organizations to maximize their return on investment in technology with these key results: With these digital improvements, organizations support citizens with better programs and systems while still complying with strict regulations. So, join…
Salesforce’s Automotive Cloud has features powered by artificial intelligence (AI) to help a range of companies in the automotive industry, such as: Driver 360 from Automotive Cloud is well known for assisting these types of companies when it comes to managing their customer and vehicle data. One of the ways it does this is by speeding up…
Welcome to Salesforce Radio, your destination for insights, news, and community connections within the dynamic Salesforce ecosystem! In episode 9, Ben Miller chats with Erick Mahle, the VP of Revenue Operations and Digital Transformation at Lendz. Erick has extensive experience as an independent Salesforce consultant in the RevOps field, so join us to learn about his career…
Although each business has its own, custom way of working, generally product and sales teams are responsible for generating sales forecasts. These predictive reports enable product leaders to confidently manufacture products in time to accommodate customer demand. And for the sales team, a forecast gives them a target to reach for introducing customers to a business. However,…
According to IBM, AI chatbots can reduce customer service costs by 30%! That’s quite a win for businesses trying to save money, but that’s not all they get from upgrading customer service processes with AI technology. Other benefits of AI chatbots include, quickly responding to issues no matter the time of day and managing multiple cases at the…
The purpose of automating customer service tasks is to elevate experiences for customers while giving employees time to focus on higher-level projects and goals. Some repetitive customer service tasks begging for automation and digital processes include: With reliable automation tools and software, customer service teams upgrade their processes to digital ones. It’s a necessity in this era,…
We understand in the world of generating revenue, closing a deal with customers is more important than manually entering data into Salesforce, or sending an email to follow up with a lead. These examples of manual and repetitive administrative tasks usually get left behind as sales representatives are focusing on higher-priority tasks, like selling products and services…
Do you need contract negotiation training? A program of this nature can teach professionals how to negotiate contracts with proven strategies. The modules would normally cover the following topics: If you are frustrated with previous contract negotiation attempts and have decided you need skills to improve your business goals, join us in the article below. We have…
