Solution Architect

Service & Support | Full Time | USA (Remote, Pacific Time)

Description

TITAN is designed for native Salesforce integration. Our products offer code-free, effortless Salesforce experiences and are the best digital engagement platform for any Salesforce project on the planet.

As a Solution Architect at TITAN, you will be a trusted advisor to our partners and customers in helping them effectively implement solutions using the Titan platform. You will be with them every step of the way from the idea phase right until project completion. 

You will get a golden opportunity to work with big-name clients and on projects from every industry. You will also have the chance to make a real difference, ensuring users get the most out of Titan to improve their internal and external business processes.

Responsibilities

Driving performance: You will be a driving force to ensure we provide our customers and partners with the best Customer Service. You will chart the route for excellence using your analytical mindset and people skills!

Problem-solving: You will be proactive and reactive in resolving problems as they occur. You will have a solution-oriented mindset and ensure we are constantly implementing best practices

Educate our customers on new and existing features, best practices, and a variety of use cases across industries

Build business success stories and case studies

Qualifications

3 years CRM or ERP- architecture and design of medium to big projects

2 years of Hands-on backend development experience (Salesforce APEX preferred)

Experience with, and strong grasp of data modeling, tables, and relationships experience (SQL or SOQL)

Bachelors or Masters’ degree in Computer Science or Information Systems

Great people skills

Fluent or native English skills

Experience working with Salesforce – an advantage

Why Join TITAN?

TITAN products are designed for native Salesforce integration and give you code-free, effortless Salesforce experiences. Quite simply, we are the best digital engagement platform for any Salesforce project on the planet. 

Our company is growing fast, and we are looking for ambitious and highly-skilled professionals to be part of building something special.

Join us today for the journey of a lifetime!

Diversity Policy

We believe in equal opportunity.

As a global company, we value and encourage curiosity, diversity, and innovation from our employees, customers, and partners. An equal opportunity employer, TITAN is committed to a diverse workforce. We do not discriminate in hiring or make any employment decision based on race, gender, culture, physical or mental disability, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics.