Category: Titan Flow
Salesforce Government Cloud is designed to support organizations operating in the public sector. That’s right, Salesforce provides a super secure and compliant platform that allows organizations to maximize their return on investment in technology with these key results: With these digital improvements, organizations support citizens with better programs and systems while still complying with strict regulations. So, join…
Salesforce’s Automotive Cloud has features powered by artificial intelligence (AI) to help a range of companies in the automotive industry, such as: Driver 360 from Automotive Cloud is well known for assisting these types of companies when it comes to managing their customer and vehicle data. One of the ways it does this is by speeding up…
Although each business has its own, custom way of working, generally product and sales teams are responsible for generating sales forecasts. These predictive reports enable product leaders to confidently manufacture products in time to accommodate customer demand. And for the sales team, a forecast gives them a target to reach for introducing customers to a business. However,…
According to IBM, AI chatbots can reduce customer service costs by 30%! That’s quite a win for businesses trying to save money, but that’s not all they get from upgrading customer service processes with AI technology. Other benefits of AI chatbots include, quickly responding to issues no matter the time of day and managing multiple cases at the…
The purpose of automating customer service tasks is to elevate experiences for customers while giving employees time to focus on higher-level projects and goals. Some repetitive customer service tasks begging for automation and digital processes include: With reliable automation tools and software, customer service teams upgrade their processes to digital ones. It’s a necessity in this era,…
We understand in the world of generating revenue, closing a deal with customers is more important than manually entering data into Salesforce, or sending an email to follow up with a lead. These examples of manual and repetitive administrative tasks usually get left behind as sales representatives are focusing on higher-priority tasks, like selling products and services…
When teams learn the difference between data and metadata, they perform their jobs within Salesforce much better, such as finding data faster or organizing it meaningfully to optimize processes. If this sounds like something you want to bring to your organization to create smoother Salesforce operations, join us in the article below. We will quickly discuss the…
Our definition of sales automation is that its a process created to eliminate manual tasks and processes. Its features are designed specifically to support sales teams by reducing administrative tasks so these professionals can focus on closing deals. For example, a study reported by McKinsey & Company states that sales automation increases productivity by 15% while cutting…
Is it time to create a single source of truth for your customer data? If you answered yes, then take a look at Customer Data Platforms (CDPs). They can give you this power since they are designed to collect data from multiple sources and team efforts while creating processes to ensure records are not duplicated in your…
According to Forrester Research, businesses that guide leads through a sales funnel get 50% more leads who are ready to make a purchase. With that in mind, it’s important to take the time to learn about sales funnels. Join us in the article below as we explore how to attract leads and guide them through an optimized…
