Category: Titan Flow

Automated actions in Salesforce need an authorized and well-recognized owner, commonly known as a default workflow user. Additionally,  assigning a default workflow user in Salesforce will ensure that business processes have no errors and records are assigned as planned. So, join us in the article below to learn more, especially if you love topics that cover how…

Whether you want to improve customer experiences or deliver services faster than your competitors, you can count on AI help to streamline your business workflows and processes. So, join us in the article below to learn more about Salesforce’s AI technology. We will explore how it can be leveraged to boost service team productivity within your company while…

Businesses are always keen for the latest features and tools from their software. Thousands of them are already using Salesforce’s latest Hyperforce architecture in 2024 to scale operations and comply with regulations in their specific industry.  However, with upgrades, there is always some level of risk when syncing existing data into new platforms. For this reason, we…

Salesforce Government Cloud is designed to support organizations operating in the public sector. That’s right, Salesforce provides a super secure and compliant platform that allows organizations to maximize their return on investment in technology with these key results: With these digital improvements, organizations support citizens with better programs and systems while still complying with strict regulations. So, join…

Salesforce’s Automotive Cloud has features powered by artificial intelligence (AI) to help a range of companies in the automotive industry, such as: Driver 360 from Automotive Cloud is well known for assisting these types of companies when it comes to managing their customer and vehicle data. One of the ways it does this is by speeding up…

Although each business has its own, custom way of working, generally product and sales teams are responsible for generating sales forecasts. These predictive reports enable teams to confidently manufacture products in time to accommodate customer demand. And for the sales team, a forecast gives them a target to reach for converting leads into customers.  However, a sales…

According to IBM, AI chatbots can reduce customer service costs by 30%. That’s quite a win for businesses trying to save money, but that’s not all they get from upgrading customer service processes with Artificial Intelligence (AI) technology. Other benefits of AI chatbots include, quickly responding to issues no matter the time of day and managing multiple cases…

The purpose of automating customer service tasks is to elevate experiences for customers while giving employees time to focus on higher-level projects and goals. Some repetitive customer service tasks begging for automation and digital processes include: With reliable automation tools and software, customer service teams upgrade their processes to digital ones. It’s a necessity in this era,…

We understand in the world of generating revenue, closing a deal with customers is more important than manually entering data into Salesforce, or sending an email to follow up with a lead. These examples of manual and repetitive administrative tasks usually get left behind as sales representatives are focusing on higher-priority tasks, like selling products and services…

When teams learn the difference between data and metadata, they perform their jobs within Salesforce much better, such as finding data faster or organizing it meaningfully to optimize processes.  If this sounds like something you want to bring to your organization to create smoother Salesforce operations, join us in the article below. We will quickly discuss the…