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How You Can Implement Salesforce Community (AKA Experience Cloud) Let’s first start with, what is community cloud? Salesforce Community Cloud (now known as Experience Cloud) enables your business to create branded online spaces, Salesforce community sites for users to connect with one another, encouraging information sharing and collaboration. You can create communities for a variety of users…
What is Salesforce Community Cloud? In a nutshell, the Community Cloud is an online digital experience platform by Salesforce that assists businesses across various industries to better reach and manage their relationships with employees, customers, and partners. Does the Salesforce Community Cloud Still Exist? Have you been searching for the Community Cloud and wondering if it still…
What is a Customer Self-Service Portal? It’s an online platform used by many organizations across various industries. They are popular platforms that allow customers of a business to perform tasks independently through the portal. One good example of this scenario is when a company displays a how-to guide on its self-service portal so that customers can follow…
Where can your customers and clients quickly get information about your business’s support and services? It is no longer good enough to be “a phone call away.” In fact, phone support is so last century! You need an online help or support portal to provide your customers or users with assistance, information, and support. But what is…
Businesses that want to interact and collaborate with their customers, employees, and partners online are the entities that create Salesforce Community Portals. If you want to know more about a Salesforce Community, its benefits, and when to use it, you have made it to the right article. What is a Community Portal in Salesforce? It’s an online…
Do you need to deploy a customer portal for your business? Customer portals let your customers, leads, and online visitors gain access to information about your products and services. As long as your visitors have an internet connection, they can visit your customer portal whenever they want, from wherever they want, at their convenience. Users worldwide value…
What is Salesforce Experience Cloud? Formerly known as Salesforce Community Cloud, Salesforce Experience Cloud is a digital experience platform designed to help your business create and deliver tailored digital experiences to your partners, customers, and employees. This platform includes a variety of services and tools you can utilize to create portals, websites, apps, and communities. You can…
Mobile-friendly Apps
What is the Partner Portal Salesforce? The Salesforce Partners Portal allows Salesforce partners to access and manage accounts through a secure website. Using a partner portal in Salesforce Experience Cloud means partners also have access to resources and tools to help you grow your business. Partners can view and update their account information, and manage subscriptions and…
Custom Portals