Category: Titan Web
Customer satisfaction lies at the heart of any successful business. No matter your scale, size, or industry, you need to ensure that your customers are taken care of, that they are happy with your service, and that they intend to continue business with you. While there is no one size fits all model for enhancing customer experience,…
If you have been following Titan’s series of informative articles on the Forms tool, you will know this feature comes in handy when you want to collect important data fast. A lot of the time, people discuss Forms and Salesforce in relation to gathering data from external parties such as customers who want to log issues or…
Events are not just for birthday parties or celebrations 🥳 If your business is conducting team building, company get-togethers, networking events, awards ceremonies, workshops, or even work anniversaries, you could benefit from collecting feedback and evaluations from your attendees. After Event Evaluation Forms: An Official Salesforce Tool The Forms tool can help you seamlessly collect and transfer…
Did you know that you could use web forms to offer downloadable content to your customers and allow them to subscribe to newsletters? The Forms Tool In a Nutshell Forms from Salesforce is a popular tool that can help your customers download digital content through web forms. Typical digital content that businesses offer to customers to download…
Job applications can significantly streamline any company’s recruitment process by providing candidates with a structured way to apply for a job opportunity. Have you considered converting your job applications to online forms that candidates can conveniently fill out and submit directly to your Salesforce database, saving your staff from manual workflow processes? Keep reading our informative article…
Take the lead in your industry by focusing on delivering excellent customer service! One way to achieve this target is to enable customers to submit quotes or order requests directly from your website. Whether you are a service-focused company or sell specific products, a popular tool that can help you create a seamless quote and order request…
Collecting customer, employee, or even stakeholder feedback is crucial for any business across any industry. This pivotal data can be gained through surveys and offers insights into your target audience’s levels of satisfaction. But why is it important to know how satisfied our customers or colleagues are? Well for starters, we gain an understanding of how happy…
Well, it’s official! Conducting event registrations with Salesforce can change how you collect data from your attendees and essentially mandate how your teams work. Are you ready to collect attendee data in a logical, organized, and well-structured manner? You will get just this, when it comes to Salesforce Event Registration forms! Transform how your business handles event…
How does your business deal with support requests? And what are your biggest challenges? The ability to be able to field support queries, cases, and even complaints can make or break your organization, no matter the industry you find yourself in. For example, if you are a tech company, then you need to be able to respond…
The Forms from Salesforce offering is one of the most popular features from the #1 CRM and can be used for an astonishing variety of use cases. In this article, we will check out how Salesforce can streamline the lead generation process and help you get quality leads that will take your business to the next level….
