Category: Titan Web

WordPress is one of the most popular content management systems (CMS) online today. It’s used by individuals, entrepreneurs, small businesses, and even large organizations. The platform is mostly known for easily designing and hosting websites or blogs through its user-centric interface. If you have a WordPress account, you already know how easy it is to design, work…

Microsoft Forms is a useful and intuitive form-building solution offered by the software giant. Using a Microsoft Forms Salesforce integration you can create forms and surveys quickly to distribute to your teams, stakeholders, and clients. In this article, we take a look at some of Microsoft Forms’ top features, as well as check out its ability to…

What is Salesforce Web-to-lead? Salesforce web-to-lead is a feature for forms in Salesforce that empowers you to capture information from potential leads via your organization’s website. And even better, this information is then used to automatically create and store leads in Salesforce. The result is a more seamless Salesforce lead generation process. You also get to reap…

Customer satisfaction lies at the heart of any successful business. No matter your scale, size, or industry, you need to ensure that your customers are taken care of, that they are happy with your service, and that they intend to continue business with you. While there is no one size fits all model for enhancing customer experience,…

If you have been following Titan’s series of informative articles on the Forms tool, you will know this feature comes in handy when you want to collect important data fast. A lot of the time, people discuss Forms and Salesforce in relation to gathering data from external parties such as customers who want to log issues or…

Events are not just for birthday parties or celebrations 🥳 If your business is conducting team building, company get-togethers, networking events, awards ceremonies, workshops, or even work anniversaries, you could benefit from collecting feedback and evaluations from your attendees. After Event Evaluation Forms: An Official Salesforce Tool The Forms tool can help you seamlessly collect and transfer…

Did you know that you could use web forms to offer downloadable content to your customers and allow them to subscribe to newsletters? The Forms Tool In a Nutshell Forms from Salesforce is a popular tool that can help your customers download digital content through web forms. Typical digital content that businesses offer to customers to download…

Job applications can significantly streamline any company’s recruitment process by providing candidates with a structured way to apply for a job opportunity. Have you considered converting your job applications to online forms that candidates can conveniently fill out and submit directly to your Salesforce database, saving employees from manual workflow processes? Keep reading our informative article to…

Take the lead in your industry by focusing on delivering excellent customer service! One way to achieve this target is to enable customers to submit quotes or order requests directly from your website. Whether you are a service-focused company or sell specific products, a popular tool that can help you create a seamless quote and order request…

Collecting customer, employee, or even stakeholder feedback is crucial for any business across any industry. This type of data can be gained through surveys and will offer insights into your target audience’s levels of satisfaction. But why is it important to know how satisfied our customers or colleagues are? Well for starters, we gain an understanding of…