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Do you want to know more about Salesforce as a CRM for your travel agency? Join us in the short article below. We dive into giving you some Salesforce insights specifically for the tourism industry. Let’s get started! Overview of Salesforce for Tourism A common question from readers is, “What is CRM in the travel industry?” We…
Operating in the manufacturing industry without dedicated platforms and software tools for specific tasks can slow down operations. To avoid this situation, it’s time to modernize your software stack. Have you heard of Manufacturing Cloud from Salesforce? It helps businesses in this industry connect their opportunities with demand forecasts and supports teams by allowing them to provide…
Salesforce Government Cloud is designed to support organizations operating in the public sector. That’s right, Salesforce provides a super secure and compliant platform that allows organizations to maximize their return on investment in technology with these key results: With these digital improvements, organizations support citizens with better programs and systems while still complying with strict regulations. So, join…
Salesforce’s Automotive Cloud has features powered by artificial intelligence (AI) to help a range of companies in the automotive industry, such as: Driver 360 from Automotive Cloud is well known for assisting these types of companies when it comes to managing their customer and vehicle data. One of the ways it does this is by speeding up…
The purpose of automating customer service tasks is to elevate experiences for customers while giving employees time to focus on higher-level projects and goals. Some repetitive customer service tasks begging for automation and digital processes include: With reliable automation tools and software, customer service teams upgrade their processes to digital ones. It’s a necessity in this era,…
We understand in the world of generating revenue, closing a deal with customers is more important than manually entering data into Salesforce, or sending an email to follow up with a lead. These examples of manual and repetitive administrative tasks usually get left behind as sales representatives are focusing on higher-priority tasks, like selling products and services…
Sales automation is a process to eliminate manual tasks in workflows. Sales automation software is designed specifically to support sales teams by reducing administrative tasks so they can focus on closing deals. For example, a study reported by McKinsey & Company states that sales automation increases productivity by 15% and cuts costs by 15%. If you want…
Professionals who are in leadership, sales, and account management positions often engage in Quarterly Business Reviews (QBRs). However, any individual that has a customer-facing role should know why QBRs are important in the business world. For example, QBRs are a perfect way to interact with customers, business partners, or key stakeholders on a regular basis. Transparent QBRs…
Is it time to create a single source of truth for your customer data? If you answered yes, then take a look at Customer Data Platforms (CDPs). They can give you this power since they are designed to collect data from multiple sources and team efforts while creating processes to ensure records are not duplicated in your…
More and more, we see modern day businesses use inside sales strategies and techniques for sales and marketing operations. As stated by Insidesales.com, a company website for an Enterprise Sales Engagement platform, 47% of businesses today engage in inside sales practices. So, if you are interested in joining this movement and starting a career in inside sales,…