Category: Titan Web
If you want to use Salesforce Cloud to effectively create web projects that suit your specific business needs, it’s best to understand the differences between communities and portals. With that being said, is it time to take action and choose between a Salesforce community or a portal? Join us in the article below as we first explain…
Are you struggling with deciding on which of these two Salesforce platforms to commit to for creating web projects? Salesforce Experience Cloud and Salesforce Service Cloud can both help you win in elevating the digital experience for your customers, but it’s essential to know which one is the right one for your specific goals and project teams….
What is Customer Portal in Salesforce? Customer Portals in Salesforce are self-service portals where customers can access their accounts, submit and track support tickets, and view order history. You can host knowledge articles, support resources, and FAQs on your customer portals. Using Salesforce to create your customer portals means it is fully integrated with your Salesforce CRM…
What is Experience Cloud Salesforce? Formerly known as Salesforce Community Cloud, Experience Cloud is a digital experience platform your business can use to create and provide connected and personalized experiences for your customers. This platform includes tools to build websites, portals, and mobile apps and features for guiding the customer journey. Built on a 360 platform, your…
What is Salesforce Experience Cloud? Previously known as Salesforce Community Clouds, it’s a platform to assist organizations in building branded Salesforce portals, websites, and communities. Many organizations choose SF Experience Cloud as it gives them an online way to connect with customers, employees, and partners. Since Salesforce offers your web projects branding options, you can customize your…
Hi! Do you want to know what is a partner portal is? It’s essentially a web-based platform that you can use to interact and collaborate with partners. Technically, you would know who your business partners are 🙂 but we can guess they probably include resellers, distributors, or even suppliers and associates. What is Partner Portal in Salesforce?…
A Salesforce B2B Commerce Cloud is geared to help your business manage business-to-business (B2B) transactions. Organizations that are already signed up to Salesforce, the world’s leading customer relationship management (CRM) platform, tend to also choose Salesforce B2B Commerce Cloud. Salesforce B2B Commerce Cloud With Salesforce B2B Commerce Cloud, your employees can create and work efficiently with their…
Organizations that need to manage documents and digital assets efficiently focus on prioritizing Salesforce Content Management strategies in their team objectives. Salesforce and CMS connect to provide a central online location to store digital items. Organizations that use Salesforce to manage their content empower staff to use assets whenever they need. Overall, using a cloud web content…
Professional organizations strive for brand consistency across all their digital platforms, products, services, and even social media channels. For these reasons, many companies use the themes that are available on Salesforce Experience Cloud. Experience Cloud themes have many customization options for your Salesforce Community or Experience Cloud site that essentially enhance user experiences in Salesforce and maintain…
Salesforce Portal Roles can also be called Customer or Partner Portal Roles and are considered an essential feature by the Salesforce community. It offers many benefits to organizations that have to share Salesforce Experience Cloud data with users such as customers, employees, and partners in a secure manner. One of the advantages of using Salesforce Portal Roles…