Category: Titan Web

What is Salesforce Experience Cloud? Previously known as Salesforce Community Clouds, it’s a platform to assist organizations in building branded Salesforce portals, websites, and communities. Many organizations choose SF Experience Cloud as it gives them an online way to connect with customers, employees, and partners. Since Salesforce offers your web projects branding options, you can customize your…

Do you want to know what is a partner portal is? It’s essentially a web-based platform that you can use to interact and collaborate with partners. Technically, you would know who your business partners are 🙂 but we can guess they probably include resellers, distributors, or even suppliers and associates. What is Partner Portal in Salesforce? Salesforce…

A Salesforce B2B Commerce Cloud is geared to help your business manage business-to-business (B2B) transactions. Organizations that are already signed up to Salesforce, the world’s leading customer relationship management (CRM) platform, tend to also choose Salesforce B2B Commerce Cloud. Salesforce B2B Commerce Cloud With Salesforce B2B Commerce Cloud, your employees can create and work efficiently with their…

Organizations that need to manage documents and digital assets efficiently focus on prioritizing Salesforce Content Management strategies in their team objectives. Salesforce and CMS connect to provide a central online location to store digital items. Organizations that use Salesforce to manage their content empower staff to use assets whenever they need. Overall, using a cloud web content…

Professional organizations strive for brand consistency across all their digital platforms, products, services, and even social media channels. For these reasons, many companies use the themes that are available on Salesforce Experience Cloud. Experience Cloud themes have many customization options for your Salesforce Community or Experience Cloud site that essentially enhance user experiences in Salesforce and maintain…

Salesforce Portal Roles can also be called Customer or Partner Portal Roles and are considered an essential feature by the Salesforce community. It offers many benefits to organizations that have to share Salesforce Experience Cloud data with users such as customers, employees, and partners in a secure manner. One of the advantages of using Salesforce Portal Roles…

Salesforce Customer Portals Customer portals in Salesforce are platforms where customers can view their account information, submit and track support tickets, and access resource libraries. So what is customer portal in Salesforce? These web-based portals allow customers to access Salesforce services and information without having to contact customer support. Uses for Salesforce Customer Portals You can use…

How to Register Users on a Website There are two ways you can register users on your website. The first is using a web builder or a content management system, these should come with a built-in feature to register users – for example, WordPress provides a customizable built-in user registration form. The second is to code your…

Businesses focusing on elevating their customer service and support strategies opt for a Salesforce Service Cloud customer portal. And we can see why! One of the most significant advantages of creating a customer portal is that you can provide self-service options to customers, employees, and partners. Self-service options such as access to account information and order tracking…

Before diving into the features, benefits, and capabilities of Experience Cloud from Salesforce, let’s ensure we know what it is. Let’s get started! What is Salesforce Experience Cloud? The Experience Cloud is a cloud-based platform from Salesforce. You might know it by its previous name, Salesforce Community Cloud. Nonetheless, the Experience Cloud was created to help businesses…