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Want the best Salesforce Survey Alternative to Formsite?

4 min read
author salesforce forms
Hema Singh

Resourceful scribe with big ideas, and a passion for groundbreaking Salesforce experiences.

Updated: Aug 17th, 2023

Why Salesforce?

Whether you’re a start-up or a well-established business, every day presents a new opportunity to gain innovative insights to improve the way you connect with customers.

If your business is using Salesforce, you already know about the benefits this #1 CRM tool offers.

Consisting of a variety of cloud-based CRM applications, it was designed to assist your teams in streamlining and automating their daily processes.

No matter the application or plan, Salesforce delivers a user-friendly interface that your team can navigate and understand.

Salesforce Survey and Feedback Management

The Salesforce Survey and Feedback Management tool is available as an add-on to their Sales, Service, Platform, and industry-specific clouds.

Recently Salesforce introduced additional pricing options for their Salesforce Survey and Feedback Management packages, which small to medium businesses cannot afford.

Considering how expensive the Feedback Management License is, it is good to know that there are powerful alternative survey tools out there, designed to integrate with Salesforce and customize your survey data. check out more products from our Salesforce Appexchange section.

If you’ve been looking for an alternative survey tool but are not sure which survey tool suits your business, you’ve landed at the right place!

Today, we are going to talk about the trending survey tools, with an insight on the comparisons between Formsite and Titan Surveys, so let’s get started.

Overview of Formsite

Explore Formsite Website
Formsite

Another online survey tool that allows you to gather feedback from customers without having any HTML, coding, or technical experience, is Formsite.

It first debuted in February 1998, positioning itself as one of the first online form-building services to enter the market.

 And it comes with pretty basic options, features, and customizability.

Why is Formsite popular?

Formsite’s main feature is that it can be navigated without much training. Setting up basic forms is quick and simple, this being the greatest strength of Formsite.

Another feature that most users are applauding is that Formsite has settings to ensure anonymous submissions and help protect personal information – creating snonymous surveys with no tracking.

You don’t need to be a tech or coding wizard to use this service. It’s designed to create beautiful, simple forms/surveys without much work involved.

Formsite Salesforce Survey: Integration Power?

The Formsite/ Salesforce integration image
Formsite/ Salesforce Integration

Can Salesforce data be used to populate a Formsite form?

With the Salesforce Integration, you will be able to populate object records in your Salesforce account, however, it is not possible to transfer data directly from Salesforce into the form, but you can pass in values with the Pre-Populate link.

The Pre-Populate link pre-populates items on your form with values you’ve passed into the link’s URL. Using this requires some technical knowledge of how URLs work.

Go beyond Formsite by choosing Titan Survey, we are 100% integrated with Salesforce, allowing you to create surveys for Salesforce directly on the CRM platform – a powerful no-code survey builder made for Salesforce teams.

Titan Survey – easily connect your data to any standard or custom object, including leads, accounts, contacts, and cases.

Noteworthy Features of Formsite for Salesforce

light blue tick item
Create mobile-friendly surveys with Formsite
light blue tick item
Build new surveys or use one of their built-in templates
light blue tick item
Create engaging surveys that look professional on any device, browser, or operating system with surveys in Salesforce
light blue tick item
The setup of web forms for lead capture, surveys, and contact data is simple

 Drawbacks of Formsite Salesforce Survey

salesforce forms minus
There are limitations to Formsite in customization. User permissions are limited, but usable and scalable
salesforce forms minus
They have a 14-day free plan, thereafter you have to be billed for any of the many packages and plans they offer
salesforce forms minus
Formsite is not known for having the best customer service or technical support
salesforce forms minus
One feature that could use improvement is the save and return component. If customers want to return to a partially completed survey, they have to go through the whole survey from the beginning instead of resuming where they left off

Why is Titan Survey your #1 choice?

Explore Titan Survey
Titan Survey Web Page

As a Formsite Salesforce Surveys alternative, Titan Survey makes it easy to manage the information you collect and use to improve processes within your organization.

The neat thing about Titan Survey is that it’s a robust survey builder – the no-code platform for Salesforce.

You don’t have to figure out lines of code just to survey your customers. Get opinions and reviews fast.

Share data for Surveys with the ability to push and pull real-time data directly from your team’s Salesforce databases.

Create your design without coding, pull and push data. from and to, Salesforce.

Titan Survey/ Salesforce Integration image
Titan Survey/ Salesforce Integration

All you need is a Salesforce account and Titan Survey. Easily create a survey, sending the results directly to Salesforce.

Unlike other online survey tools, Titan doesn’t put a limit on the number of responses you can receive. They aren’t trying to sell you any fancy upgrades and premiums. Insert yes/no questions, Likert scale questions, and open ended questions to get the feedback you need.

If your business is not using Titan Survey, you’re slipping behind the competition.

Watch the below video for more information on Salesforce survey – Survey with Salesforce Integration                            

​Salesforce survey – Survey With Salesforce integration​

Using a survey tool, such as Titan Survey – you can easily:

salesforce yellow tick
Build your survey without your sensitive data leaving Salesforce
salesforce yellow tick
Offers a pre-built package so it can report on everything in an optimal way without configuration
salesforce yellow tick
Salesforce integration with Titan Survey allows you to send surveys, and track responses directly in Salesforce.
salesforce yellow tick
Create engaging surveys and send them in bulk to your Salesforce contacts and leads
salesforce yellow tick
Offers pre-built survey templates with a huge question library to customize them as per your need
salesforce yellow tick
Easily integrate your customer feedback directly into Salesforce Standard and/or custom objects.
salesforce yellow tick
Publish your survey and distribute it through multiple methods including a Link or Salesforce automation.
salesforce yellow tick
Map individual responses back to Salesforce records for an enriched 360-degree view of your customer
salesforce yellow tick
Easily create robust surveys using Titan Survey’s features like advanced validation, multi-page logic, and skip/branch logic
salesforce yellow tick
Distribute your surveys using Salesforce automation

Check out Titan Survey’s training videos and webinars on YouTube.

Web Survey Overview Titan Survey

Take a look at the chart below to see how Formsite compares to Titan Survey for Salesforce.

 
Pre filled information from Salesforce (Get)
Preview results to see how they look on a smartphone or tablet, with an option to rotate the image to landscape view.
Pull data from Salesforce to create more intelligent surveys.
Create custom reports
Conditional logic
Salesforce Integration
Data Collection using zero code
Onboarding Process
Image Choice Question Type
Branding
Dedicated Customer Success Manager/24-hour support
Multilingual
Cost-effective
A robust all-in-one platform for Salesforce
Pros and Cons Table

Ensure success with Titan Survey every time

Of course, these are not the only factors to determine which survey tool is best for your business.

If you’re after a contemporary, seamless user experience—for your business and customers, look no further than Titan Survey. Get an analysis of customer opinion quickly and easily today!

Interested in the Titan/Salesforce integration? Read more about our dynamic forms for Salesforce.

Learn how our no-code suite of products can help you automate the processes that matter and be more productive by clicking on the links below.

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Titan Website

Disclaimer: The comparisons listed in this article are based on information provided by the companies online and online reviews from users. If you found a mistake, please contact us.

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Do you like this Formsite Alternative?

Explore the best alternative to Formsite! Get in touch and schedule a demo with Titan today!

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Related

  • The Number 1 Salesforce Survey Alternative to GetFeedback
  • 7 Salesforce Survey Solutions to Transform your Business!
  • Want the best Salesforce Survey Alternative to Formsite?
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