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In 2023, OptinMonster reported that automated emails make 320% more income for businesses than traditional manual ones. It’s no wonder marketers are turning to Email Studio in Salesforce Marketing Cloud for digital support.  If you want to find out more about this powerful tool assisting marketers with the personalization of emails and a range of automation tools…

Just last year (2023), Adobe Acrobat conducted a survey among users and reported that 48% of coworkers are unable to quickly find the documents they need to perform their jobs well. That’s almost half of the studied population needing help. By upgrading the way employees work with files, either with Salesforce or a third-party app, businesses can…

The aim of Retail Cloud (with modern POS) is to reimagine personal shopping for Salesforce’s retail customers. With it, customers can interact with your business from an actual store or from the convenience of their homes.  Join us in the article below as we explore the benefits of choosing software solutions from Salesforce for retail and consumer…

Does Amazon use Salesforce? This question is frequently asked by readers and so we decided to give you all the information you need to understand this global strategic partnership.  Let’s get started! Overview of Salesforce and AWS Partnership As of 2023, Salesforce and Amazon Web Services (AWS) decided they wanted to take their long lasting partnership to…

Do you want to know more about Salesforce as a CRM for your travel agency? Join us in the short article below. We dive into giving you some Salesforce insights specifically for the tourism industry. Let’s get started! Overview of Salesforce for Tourism A common question from readers is, “What is CRM in the travel industry?” We…

Using a platform like Salesforce to store business information is essential for customer relationship management. More than 100,000 organizations worldwide prefer to use Salesforce because it is more than just a database. Salesforce comes with a host of products, tools, and pre-built apps to streamline operations in various industries and their departments, such as: A Webhooks Salesforce…

We have all heard of how slow customer service can be, even in our digital-first era. However, support agents can’t be blamed for slow tech or systems that don’t provide the correct information when prompted. Thankfully, poking around a knowledge base searching for the right answers is a thing of the past for support agents who have…

Have you asked your Salesforce admin if your org has Salesforce Shield? This powerful suite of products from Salesforce saves your company against data breaches, supports your data regulatory needs, and keeps software aligned and ready for AI technology.  Whether you are interested in eliminating data risks or want support with compliance, join us in the article…

Automated actions in Salesforce need an authorized and well-recognized owner, commonly known as a default workflow user. Additionally,  assigning a default workflow user in Salesforce will ensure that business processes have no errors and records are assigned as planned. So, join us in the article below to learn more, especially if you love topics that cover how…

Asking how to enable dark mode in Google Docs is a popular question requested by people who suffer from eye strain caused by long hours spent on editing documents. This situation is made worse, when they have to work in low-light conditions.  In this case, a darker theme is very beneficial in bringing document owners and editors…