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According to online research, the most popular device in just the US market alone are smartphones. Is your online business presence connecting with customers on the most popular device of choice? Web applications give your business the advantage of providing products, services, and solutions across all devices. Device accessibility is a massive advantage for engaging with customers…
Believe in Being Different We all know that the online market can be very competitive. With increased customer interaction on social media, businesses can easily connect with their customers effectively by improving their online presence. Therefore, to keep up with this, you must ensure that your website and portal are trendy, secure, and, most of all, up…
Did you know that Salesforce has features for small businesses focusing on customer relationship management? Today, we will discuss using Salesforce’s Small Business toolkit, so join us below to find out how it can improve your sales pipeline for employees. Is Salesforce Good for Small Business? This is quite a tricky question, as every small company has…
Understanding what leads are in the business world can take your sales strategies and marketing campaigns to the next level. For example, when you know what is a lead and when to approach one, you can turn a potential buyer who is interested in your products and services into an actual paying customer. To find out more…
Using marketing automation software to speed up marketing processes and tasks for Salesforce can optimize your business operations. Organizations use marketing automation software to manage their campaigns from a single location, a standard option being Salesforce. Popular marketing campaigns that can be upgraded with automation software include email and social media marketing campaigns, mobile messaging ventures, and…
We understand why you are looking for a comparison between Bitrix24 and Salesforce. Both platforms can be used to create customer portals, but which one truly has the best features and pricing structure for your business? Let us help you with your decision. Follow our article below as we explore cloud-based services, features, and pricing topics! We…
If you want to use Salesforce Cloud to effectively create web projects that suit your specific business needs, it’s best to understand the differences between communities and portals. With that being said, is it time to take action and choose between a Salesforce community or a portal? Join us in the article below as we first explain…
Are you struggling with deciding on which of these two Salesforce platforms to commit to for creating web projects? Salesforce Experience Cloud and Salesforce Service Cloud can both help you win in elevating the digital experience for your customers, but it’s essential to know which one is the right one for your specific goals and project teams….
What is Customer Portal in Salesforce? Customer Portals in Salesforce are self-service portals where customers can access their accounts, submit and track support tickets, and view order history. You can host knowledge articles, support resources, and FAQs on your customer portals. Using Salesforce to create your customer portals means it is fully integrated with your Salesforce CRM…
What is Experience Cloud Salesforce? Formerly known as Salesforce Community Cloud, Experience Cloud is a digital experience platform your business can use to create and provide connected and personalized experiences for your customers. This platform includes tools to build websites, portals, and mobile apps and features for guiding the customer journey. Built on a 360 platform, your…