Titan’s Tailor-Made Solutions in the Salesforce Nonprofit Cloud

FIND: Spurring Diagnostic Innovation and Equality

FIND seeks to ensure equitable access to reliable diagnoses around the world. The organization connects countries and communities, funders, decision-makers, healthcare providers, and developers to spur diagnostic innovation and make testing an integral part of sustainable, resilient health systems.

FIND is a co-convener of the Access to COVID-19 Tools (ACT) Accelerator diagnostics pillar, and a WHO Collaborating Centre for Laboratory Strengthening and Diagnostic Technology Evaluation. Founded in Geneva, Switzerland, in 2003, the organization has regional hubs in Kenya, India, South Africa, and Vietnam. With partners across the public and private sectors, FIND is working to ensure that everyone who needs a test can get one.

Flexible and Customized tools for the Nonprofit Cloud

In the past, keeping track of all collected and managed data was difficult to handle across the organization.

As they grew, FIND had to shift its focus to improving and securing data collection and management in Salesforce Nonprofit Cloud.

While on its journey to data automation, FIND faced a few common roadblocks to success. Data duplication and difficulty collecting complex data were some of FIND’s limitations. The data FIND typically collects is high-level diagnostic information, and to maintain this data’s accuracy, they needed to set up robust conditioning, dependencies, automation, and fine-tuning.

The organization needed a simple drag-and-drop interface and industry-leading software to integrate seamlessly with Salesforce.

FIND’s business intelligence team embarked on a Tool Discovery project and found Titan.

Titan’s seamless integration with Salesforce for Nonprofits

Having heard of Titan through Salesforce, FIND was keen to discover more and implement the solutions Titan had to offer. FIND’s business intelligence team wasted no time in contacting Titan.

Titan worked closely with the FIND team to understand and design interactive web forms according to the organization’s specific requirements.

Titan designed an app enabling the organization to push and pull data into and from Salesforce without compromising data security.

As a result, FIND can now seamlessly share individual or group forms with designated users inside or outside the organization.

Stakeholders can quickly gather, capture, update, and submit data in the system with just a few clicks, and the data is sent directly into Salesforce in real time.

With Titan’s bi-directional data flow solution, FIND can now easily retrieve the data submitted by its Stakeholders.

The organization now enjoys significantly improved staff productivity, data quality, and accuracy with Titan’s solutions.

Extending the Nonprofit Cloud for FIND

Titan’s outstanding Results for FIND

FIND enabled two-factor authentication, an essential step in ensuring the security of all information collected through forms and surveys. Titan is also HIPAA and GDPR-compliant, which has enabled FIND to adhere to the highest regulatory standards.

FIND can now combine Salesforce functionality with the features of Titan to cater to the organization’s needs, with real-time bi-directional data that is automatically pushed and pulled into and from Salesforce.

FIND now has digitized workflows and processes from customers to Salesforce without coding.

The organization has improved employee productivity and overall results, reducing issues commonly arising in manual processes.

The Titan platform provides FIND with an automated solution that saves time for the team while freeing them up to focus on more high-value tasks.

Request a demo to get started.

• Twitter
• Facebook
• YouTube
• LinkedIn