Automating Workflows in the Nonprofit Cloud
with Titan
Resourceful scribe with big ideas, and a passion for groundbreaking Salesforce experiences
Aren’t we all aware of the tedious and not-so-appealing procedure of filling in tons of paper-based application forms? Or worse, an online application that is not user-friendly.
A nightmare, right?
Wouldn’t it be amazing to finally fill out an online application in just a few clicks!
Join us on a digital transformation journey as we share a use case on how Titan empowered a global nonprofit by delivering a customized solution to automate their chapter application process using Salesforce.
Nonprofits Accelerate their Mission Impact with Salesforce Solutions
Our client is a reputed nonprofit that enables business-minded students to connect with their country’s economy through campus chapters.
After introducing its first campus chapter, this nonprofit ignited a spark that led to the creation of hundreds more student-initiated, student-led groups across the country.
The Need for an Integrated Platform to Optimize the User Experience
Before the nonprofit began using Titan in 2021, the organization used various systems to push and pull data into and from Salesforce.
Working with chapter members in multiple time zones and diverse backgrounds, the organization wanted to increase efficiency and speed by engaging in an integrated platform that fit all their requirements.
Since the information was stored in different systems, the Chapter Presidents needed help tracking the application process. This resulted in spending much time going back and forth to assess an application.
“The challenge with any chapter-oriented organization is that there are not enough people to collaborate with prospective chapter members when you don’t have staff.”
Senior Chapter Program Manager
Limitations faced by the organization
The Senior Chapters Program Manager realized that the organization needed a solution to streamline the application processes of their quickly growing organization.
That’s when they met Titan.
Listed below are some of the requirements the organization had sent to the Titan Team
Read on to learn how Titan improved the application process of the nonprofit in Salesforce.
Titan Speeds up the Application Processing and Communications in Salesforce
Titan worked with the organization’s IT Transformation Manager to implement an end-to-end solution for their applicant’s journey, from the prospective applicant’s inquiry to application, offer, and onboarding.
As part of its tailor-made solution, the organization wasted no time implementing Titan to automate the application process.
Titan’s dynamic application form enables the organization to bring together all students’ data in one place in real-time. The team can track applications, work collaboratively, and save time.
“For the first time, we have an online application that feeds directly into Salesforce. We’re excited to have automated processes to help our Senior Chapters Program Manager effectively manage applications, inquiries, and leads.”
IT Transformation Manager
Titan provided the organization with an intuitive web form that is quick to fill in but still ensures that the applicants fill in all the required information.
Simplifying the application process in the Cloud
Drawing on Titan’s expertise in Salesforce technology, the organization implemented a comprehensive solution that would enable it to manage its campus chapter applications effectively.
Here is how Titan accelerated its journey toward becoming a connected nonprofit.
“Since implementing Titan, we have been able to accelerate enrollment of members, enable better decision-making, and provide a better user experience with more personalization.”
Chapter President
The actual chapter application process uses Titan’s automation in 6 easy steps
There you have it, a simple yet dynamic automated application process. No more wasting precious hours keeping track of paper-based files when you use Titan’s robust suite of products that integrate into Salesforce seamlessly.
Manual workflows slowing your staff down? Titan automates workflows with no code!
Titan was a perfect fit for this nonprofit because, in addition to streamlining its chapter application process, it was easy for the organization to adopt.
Titan’s automation tools make creating workflows quick and accessible—no coding or technical skills are required.
Enlist expert help and get solutions specific to your organization – contact our team for a demo today!
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