Salesforce Survey for Boosting Employee Engagement

Samya Scribante

Masterful Salesforce Scribe with an eye for detail

Updated: Aug 17th, 2023

What are Salesforce Employee Engagement Surveys?

Salesforce Employee Engagement Surveys are a valuable tool for organizations to poll their employees on various aspects of their work experience, including company culture, management practices, communication, work-life balance, and job satisfaction. The surveys help organizations understand what motivates their employees, what areas need improvement, and how to create a more engaged workforce. Businesses suffer when their employees are unhappy.

This type of Salesforce survey can include questions about employee motivation, communication within the company, employee recognition, and company culture. The survey results can then be used to improve the employee experience and increase employee retention.

In addition to providing insights into employee engagement, surveys can help organizations identify potential areas of risk or concern, such as high employee turnover or low morale, and address these issues before they morph into more significant problems.

Salesforce offers a platform called “Work.com: Reimagine Employee Experience for a Work-From-Anywhere World ” that includes tools for conducting employee engagement surveys, analyzing the results, and taking action to improve employee engagement. It was initially created to help businesses navigate the COVID-19 pandemic and monitor employee safety and productivity in a remote work environment, but it is still relevant as it provides a range of tools and capabilities to help organizations adapt to new ways of working and support employee productivity and well-being. The platform includes customizable survey templates and dashboards that enable managers to track progress over time and identify areas for improvement.

Benefits of Salesforce’s Employee Engagement Surveys

There are several benefits for both employees and the company to conducting a survey for Salesforce, including:

They help employees voice their opinions and share their feedback, providing valuable feedback on various aspects of their work environment, such as leadership, communication, collaboration, recognition, etc. This information can help organizations identify areas that need improvement and make changes to improve employee satisfaction and engagement.

When taking action on the feedback received from surveys, organizations demonstrate to their employees that their opinions are valued and that the business is committed to improving the work environment. This, in turn, can increase employee engagement and motivation. By tracking employee engagement over time, companies can see their initiatives’ effectiveness and make adjustments as needed.

Employee engagement surveys can help organizations understand the culture within their workplace and identify ways to strengthen it. Organizations can increase employee satisfaction by creating a positive and inclusive culture.

Employee engagement across the organization is a key driver of employee performance, retention, and loyalty. Engaged employees are generally more productive, leading to increased output and improved business results.

Companies prioritizing employee engagement and satisfaction are more likely to be viewed as desirable employers, attracting top talent and improving their overall reputation.

Tips for using Salesforce’s Employee Engagement Surveys

Here are some tips for using a Salesforce survey effectively:

Customize the survey to your organization’s needs. Salesforce’s survey templates are a great starting point, but it’s essential to tailor the questions to your specific organization and industry. Ensure the questions align with your company values and culture and provide insights relevant to your goals.

Ensure anonymity and confidentiality. Employees are likelier to be honest and provide candid feedback if they feel their responses are anonymous and confidential.

Promote the survey and communicate its important role in improving the workplace environment. Encourage participation by sending reminder emails and providing incentives such as gift cards or prizes.

Use Salesforce’s dashboard tools to analyze the survey results. Look for trends and patterns to help you identify areas where you can improve employee engagement. Share the results honestly with employees and develop an action plan for addressing any issues.

Employee engagement surveys are only effective if organizations take action on the feedback received and developed a plan to address the areas for improvement. Communicate your findings with your employees and tell employees what you are doing to address their concerns.

Employee engagement is an ongoing process, and it’s essential to follow up regularly with employees to ensure that changes made have had the desired effect.

Downsides of Salesforce’s Employee Engagement Surveys

While there are many benefits to using Employee Engagement Surveys from Salesforce, there are also some potential downsides to consider:

Salesforce’s Employee Engagement Surveys are not free and may be cost-prohibitive for smaller organizations or those with limited budgets. Companies need to have the Salesforce Feedback Management license.

While Salesforce provides pre-built survey templates, limited customization is available for organizations that want to create their own survey questions.

Salesforce is a complex platform, and there may be a learning curve for organizations that are not familiar with it.

While Salesforce can integrate with other HR tools, there may be limitations on which tools can be integrated. This may make it difficult for some organizations to use the survey data effectively in other HR processes.

Like any software product, there is a risk of technical issues when using Salesforce’s Employee Engagement Surveys. This could include issues with survey responses not being recorded, data loss, or problems with the survey’s dashboard or reporting functionality.

Titan’s Alternative to Salesforce’s Employee Engagement Surveys

Titan Survey is a powerful and versatile online survey and feedback platform designed for businesses and organizations to gather and analyze feedback from employees. It provides an easy-to-use drag-and-drop builder.

Here are just some of the features and benefits of using Titan Survey’s online platform for creating employee engagement surveys:

Value for money

Titan Survey offers various pricing plans based on the number of surveys and responses needed and additional features such as benchmarking and analytics. It’s worth noting that Titan Survey offers a 14-day free trial for organizations to test the platform before committing to a pricing plan.

Easy-to-use interface

Titan Survey’s online platform has a user-friendly drag-and-drop builder, making it easy for organizations to create beautiful surveys. Titan Survey provides smart survey templates specifically focused on HR-related surveys.

Customizable surveys

Organizations can create customized surveys to meet their specific needs and goals. With Titan Survey, businesses can use a variety of question types, such as Likert scales, multiple-choice questions, open-ended and closed-ended questions, as well as yes/no, rating and scale questions.

Real-time analysis

Titan Survey provides real-time analytics and insights, enabling organizations to identify trends and areas for improvement quickly. The platform includes features like data visualization and drill-down capabilities to help users better understand the survey data.

Security

Titan Survey’s online platform is secure, with features like data encryption and two-factor authentication to protect sensitive employee data.

Titan Survey may be a better option if you are looking for a simple and cost-effective solution for creating and distributing surveys. Contact us today on one of our social media channels below.

• Twitter
• Facebook
• YouTube
• LinkedIn

Disclaimer: The comparisons listed in this article are based on information provided by the companies online and online reviews from users. If you found a mistake, please contact us.