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Use Salesforce Survey to Streamline Training and Onboarding

4 min read
Salesforce Scribe
Emily Anderson

Experienced wordsmith, with a keen eye for best of breed Salesforce experiences.

Updated: Aug 17th, 2023

Salesforce Survey: Boost the HR Industry

The Human Resources (HR) industry focuses on staff-related issues in the workplace, so it’s no surprise that this department uses many tools and polls to collect employee data. This information is often used to gauge and measure employee satisfaction which goes a long way to streamline HR workflow processes and goals.

The two types of surveys we will focus on in this article fall in the training and onboarding categories. These surveys are a typical and popular choice by Salesforce users when collecting employee data. If you are looking for a no-code platform that integrates seamlessly into Salesforce and delivers professional surveys fast, look no further!

Keep reading our article to learn more about Titan, how we can help you create dynamic surveys, and a few tips to ensure your surveys are professional!

Titan Survey for Streamlining Training Scenarios

Are you getting the most value out of the training sessions administered at your business? Are these workshops beneficial to your employees? Or do you need to find out if your coaches and consultants are making an impact on clients?

Titan can help you create training surveys in minutes that collect participant responses and opinions to evaluate how successful workshops are. So what do these surveys for Salesforce contain?

Essentially, the information gathered from participants on training surveys for Salesforce includes their opinions on the course content, the delivery method of the course, such as online or in-person attendance, the expertise of the trainer, and the learning journey as a whole.

Training surveys are usually distributed to participants at the end of a training session, and their responses are gathered by businesses to figure out if the delivered course was a success. Finding out that a training session failed or did not relate to participants is not as bad as it sounds. Take control by analyzing your data to determine which areas in your workshop need to be revamped, then make informed decisions on improvement strategies.

Data Analysis
Data Analysis

Use Titan Survey for this business procedure too. We have a range of stunning dashboards to help you visualize your reports and easily present your analyzed data!

Titan Survey & Salesforce: Create Consistent Onboarding Programs

Onboarding surveys are super popular tools businesses use to collect opinions and feedback from new starts during or just after an onboarding program at the company.

Like training surveys for Salesforce, onboarding surveys effectively showcase whether the program was a success. As we mentioned before, a failed onboarding program is just an opportunity waiting to improve your workshops. Your business can only identify weak spots if it can access data collected from an engaging onboarding survey, so sign up for a platform like Titan.

We can help you collect data from new employees with various question types to clarify their onboarding experience. Use the feedback to create informative and consistently successful onboarding programs that enlighten new employees about their roles and the company culture.

Titan for Ultimate Salesforce-Focused Surveys

Titan lets you easily design, automate, and monitor training and onboarding surveys for Salesforce. In real-time, participant feedback is always pushed directly to Salesforce using Titan’s drag-and-drop survey builder with bi-directional data flow capabilities.

We have a world of question types for all your Salesforce survey integrations, and we secure your sensitive organizational data with Salesforce using end-to-end encryption. Use Titan today to ensure all respondent data complies with regulatory frameworks, including HIPAA and GDPR.

Compliant Data
Compliant Data

Titan has powerful Salesforce surveys for any use case imaginable. Join us below as we provide a few components to consider adding to your training and onboarding surveys when collecting employee data.

Surveys for Salesforce Tips: Training and Onboarding Programs

Remember to collect your employee information thoroughly. This is an excellent opportunity to update or audit your Salesforce records with accurate respondent data. In some instances, employees might have changed their surname due to a marriage or divorce. Or you might have incorrect or outdated information related to their role at your company. This happens due to manual data entry sometimes, so ensure that your surveys have questions that can collect demographic information such as names, job roles, the department that they work in, and years of experience.

Need Help? Contact Titan to provide powerful surveys with various questions to prioritize employee feedback and empower improvements in your training or onboarding programs. 

Our next tip is to remember to collect data on the quality of the training or onboarding session. Your survey questions could relate to asking employees how relevant the course material was and if the trainer was clear in direction and guidance.

With Titan, you can create successful training and onboarding surveys that collect and review employee data effectively.

Take a look at the following question types Titan Survey offers your business:

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Likert Scales
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Ranking Questions
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Rating Questions
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Scale Questions
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Nominal Questions
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Prioritization Questions
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Demographic Questions
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And so many more elements to choose from!

The quality of the training experience is highly dependent on the trainer’s delivery. Make sure to include open-ended or closed-ended questions in your training and onboarding surveys for Salesforce to retrieve feedback on the presenter’s domain knowledge, communication skills, and aptitude in answering questions satisfactorily.

Delivering Salesforce survey solutions that work seamlessly and bi-directionally every time, Titan can provide your business with text boxes and text area fields to fit all your open-ended question research needs!

And our last tip? Remember to capture data on your employees’ learning experiences during the program for data analysis and study. Some valid questions that you could add to your training or onboarding surveys include rating the speed of the course, grading the level of social interaction, or ranking how many chances existed for practical exercises.

Here’s an extra list of questions that Titan Survey provides:

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Sliders
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Yes No Questions
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CES Questions
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Star Ratings
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Image Choices
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Matrix Questions

For a complete list of question types that you could use in your surveys for Salesforce, contact Titan today! We would love to assist you with your custom Salesforce survey requirements. 

HR Surveys for Salesforce: Training & Onboarding

Why wait? Get Titan Survey or the Titan platform today and start creating no-code features for all your web surveys. Made by Salesforce architects and loved by Salesforce users, Titan can help elevate all your data collection and inspection workflows to help you make well-informed business decisions. Titan also has the best deals in town with core offerings like Titan Docs, Sign, Flow, and Web to extend all your digital experiences!

Contact us on one of our social media channels below.

  • Twitter
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Salesforce AppExchange
Titan Website

Disclaimer: The comparisons listed in this article are based on information provided by the companies online and online reviews from users. If you found a mistake, please contact us.

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Do you like this Titan Survey Article?

Get in touch and schedule a demo with Titan Survey today to discover your new solutions to Salesforce!

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