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UCLA was founded in 1919. It is the only leading research institution in the U.S. that was started in the 20th century. UCLA receives more college applications than any university in the world. Each year, it sets a new record.
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TITAN Extends the Salesforce Education Cloud for UCLA
UCLA: Leading Education and Driving Transformation
The University of California, Los Angeles (UCLA) is a public research university in Los Angeles, California.
Considered to be one of the United States’ most prominent rankings universities, placing them among the top universities in the world for academics, research, and community impact
Although they are public research universities, they provide a quality of education comparable to that of the Ivy League.
UCLA combines the close-knit learning environment of a spirited public school with the endless opportunities of a world-class city.
As a public research university, its mission is the creation, dissemination, preservation, and application of knowledge for the betterment of our global society.
Finding a way to Extend the Salesforce Education Cloud with Titan
According to the Assistant Dean of Strategic Initiatives and Salesforce Certified Administrator, Dr. Frederik Leuhusen, the UCLA Anderson School of Management, the Salesforce platform gave UCLA the solution it needed. However, it required some customization regarding data collection and management.
The University had complex forms that needed dynamic form fields for data to be automatically populated when pushed and pulled into and from Salesforce.
UCLA also wanted to improve its data management due to compliance with the numerous privacy standards the University had to adhere to.
The Search Begins
The University needed a solution that worked well with Salesforce – a CRM integration would also help them keep tabs on all of their data easily.
After an extensive search for a solution that seamlessly integrates data directly into Salesforce, they found Titan to be the best option.
Although they initially had doubts about customer support, Titan exceeded their expectations and supported their development professionally and exceptionally.
Before implementing Titan, UCLA faced further challenges with staff training on Salesforce, and it took them considerable time to learn the system.
“The team at Titan is very responsive, and when something arises, they are and have been there to help us along the way.”
UCLA’s success with Titan is outstanding.
A Superior Solution to Enrich the Education Cloud
Based on their requirement, data is now sent securely while maintaining compliance with all federal regulations governing data privacy.
Salesforce for Higher Education:
Salesforce Education Cloud provides the University with a complete view of every learner from the moment they express interest in the institution to the day they graduate and become engaged alumni.
Additionally, the system allows them to track recruitment and admissions, student experience, advancement, alumni engagement, and institution operations.
Titan for Higher Education:
The Titan platform is a no-code tool suite that helped UCLA maximize its Salesforce CRM capabilities. Forms, portals, document generation, payments, schedules, and maps work together perfectly and seamlessly connect to Salesforce. The Titan-Salesforce connector is extremely powerful, providing bi-directional integration in real-time.
Titan worked with UCLA to ensure that they did not have to source specialized resources to understand and work with the system and built a system that is easy to understand, allowing the staff at UCLA to continue being a leader in education.
Enhancing UCLA’s Salesforce Experience
Titan’s all-in-one platform for Salesforce makes it easy for UCLA to collect and manage the data they need. With Titan’s robust integration with Salesforce, high standards of compliance and security, and drag-and-drop features, data collection is now more streamlined.
To further improve data collection, UCLA uses multiple Titan forms and solutions to address their varying needs, making their processes more efficient and less costly, allowing them to automate otherwise challenging manual and administrative tasks.
Rather than simply telling you which buttons to click, Titan helps customers improve essential business processes. Titan allows your data to get where it needs to go.
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