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Hawk-eye editor with a passion for trailblazing Salesforce experiences.
Salesforce is a significant player in online CRM, and because of this, many applications and platforms provide integration with it. If you search “Form Builder Salesforce” in Google, various Salesforce-integrated form options pop up, with differences in price, features, standards, and quality.
The connection between an online form and Salesforce CRM is mainly established by using professional developers. And though a few Salesforce form builders offer an integration, they are one-sided and limited in their capabilities.
Titan also provides integration with Salesforce. However, compared to other form builders, our integration is much more powerful.
But what does “one-sided” mean? When you integrate a web form with Salesforce, you get data entered in your form which is also automatically synced to your CRM platform. This functionality is called “write” because software has updated your salesforce org. One would expect to also have online web forms updated with data from Salesforce as well. This type of functionality is called “read.”
Having a working two-way connection that enables reading and writing is called a bi-directional integration, and guess what?
Titan possesses this exceptional di-directional capability for syncing Salesforce data in real-time, providing instant, up-to-date information about customers, sales, and products.
Titan’s Forms for Salesforce distinguish between two different bi-directional integration that offers pathways to access any relevant data:
Since these operations are separate, you can create a form that only gets data or a form that only pushes data. But you can also combine the two and create a dual integration in Salesforce.
Titan’s form creator gives you the following capabilities:
As discussed above, the native features Salesforce offers might not always meet your company’s specific needs.
With Titan’s all-in-one Salesforce platform containing state-of-the-art technology and no-code products connected, you can adapt your forms to fit your situation.
Titan features multiple standard and custom objects and fields in your Salesforce forms. Because of the bi-directional integration, you can sync from Salesforce at every step of the way and bring data from any object to any field you like. In addition, each domain can be set to obtain information from the CRM and send data to it.
The data you need is always accessible from these objects and fields.
Organizations that use Titan require complex logic built into their forms, documents, portals, and surveys. Luckily for them, Titan makes all of that simple.
Conditional logic is accomplished only with clicks, allowing admins to control field behaviors and trigger desired results.
For example, admins can design a form that shows users only the fields relevant to them. Or in a survey, admins can direct the flow of the questions based on the responses of users.
Nobody enjoys filling out their information every time they visit a website or online form. Titan solves that annoyance through a form integration with Salesforce, letting businesses get and push data from Salesforce Communities.
Smart Validation (Smart-V) is a customizable, unique element that provides additional security by adding a double verification to your form based on data from Salesforce.
You will only need to configure Smart-V in a matter of minutes with no code.
Also, you can set a time frame for the Smart-V session, meaning that once the customer enters their code, they will not have to fill in their details again, as long as the session is active.
Enabling the Salesforce Push integration, and choosing the “Update” option in the “Action” category, allows form fillers to update information in existing records.
Through the File Upload element, create, upload, store, and attach them to files or attachments related to Salesforce records.
File Uploads’ “Capture” property allows the form filler to capture an image, audio, or video and attach it to a form.
You can generate documents directly from Salesforce using Titan, Salesforce flows, which builds complex business automation using clicks instead of code, or directly from Titan.
An everyday use case is to trigger a document generation once a form or an application form is submitted.
Adding the lookup tool to your form for Salesforce will create a search box for the fillers to search within objects and records in Salesforce.
With Titan, organizations can capture payment credentials and map this information to any object in Salesforce. The payment integration in Titan works with over a dozen payment providers around the globe and is continually expanding.
Seamlessly collect customer payment information while also sending other data to Salesforce.
In Titan, you may offer both one-time and recurring payments to customers and will push the transaction information to Salesforce in these instances.
In the following tutorials, we will demonstrate real-life scenarios where users will implement the numerous features and capabilities of Titan and why we are the most versatile form-building platform for Salesforce.
We design forms for your business success with no code, only clicks.
To prevent clutter in your system when integrating with Salesforce, you want to ensure your CRM checks to see whether to create a new record or update one. This demo will show you how to create a new lead if one doesn’t exist if you have multiple leads with the same email and more scenarios.
This tutorial will show you how to update existing records in Any Salesforce object through Salesforce integration and customizable features to ensure your information is up-to-date and organized.
Finding and deleting duplicate information in your system is a real chore and wastes valuable time you could spend finding new leads. Titan has a simple solution to this common problem: create innovative lead generation forms that interact directly with Salesforce.
Read more on how to create an intelligent form that prevents Duplicate Leads in Salesforce. Solved
Adding this two-step authentication element to your forms will keep your company safe by validating the data of potential users. This tutorial will guide you in setting up and customizing Smart-V to fit your security needs.
Implementing multilingual support in your company’s online presence can bring in more potential customers and partners. Titan’s Salesforce Form Builder has a built-in, customizable Auto Translator that automatically adapts itself to your user’s native language.
Titan’s bi-directional integration with its Titan Scheduling element will create a multi-page form that collects details for a new lead in Salesforce and allows the lead to sign up for a demo of your company’s offerings.
Want to learn more about Titan and Salesforce? Check out Salesforce form creation or read about our Salesforce AppExchange Forms.
Schedule a demo today – you won’t look back!
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