Knowledge Base Category: Common Errors
Example of the error message: Cannot send email VIA TITAN, reason: Email is blocked On which product will you see the TITAN email not working error? All Titan products Why did you get this TITAN mail error? You are using the Titan mail server to send emails. In case three emails in a row bounce, the Titan email server will…
Example of the full error message: [Object Name] STRING_TOO_LONG: [field name]: data value too large: [value] (max length=[number]) On which products will you see the error? All Titan products. Why did you receive this error message? You will see this error when you try to Push a Create or Update action to Salesforce and you map a…
Example of the full error message: DUPLICATE_VALUE: duplicate value found: <unknown> duplicates value on record with id: <unknown> On which products will you see the error? All Titan products. Why did you receive this error message? This is a complex error on the Salesforce side. You tried to push a record from Titan to Salesforce. This operation…
Example of the full error message: {“name”:”NOT_FOUND”,”errorCode”:”NOT_FOUND”}To [email address] On which products will you see the error? Why did you receive this error message? You attempted to send emails via Salesforce, but the Titan package has not been installed on this Salesforce instance or has not been updated to the latest version. You should at least have…
Example of the error message: Email bounced {email address}, Please use your own custom mail server or send via Salesforce. On which product will you see the error? All Titan products Why did you get this error? You are using the Titan mail server to send emails. In case three emails in a row bounce, the Titan…
Example of the full error message: Form_Builder__WorkFlow__cNOT_FOUND: The requested resource does not exist On which products will you see the error? Why did you receive this error message? You have a Titan Flow project that has been called by Titan Web/Survey/Forms project and either you don’t have the package in Salesforce, or it is outdated. You should…
Example of the error message: No token found On which product will you see the error? Flow Why did you get this error? Dropbox credentials have not been defined. How can you fix the error? Define Dropbox authentication. Follow the steps described in this article: Getting Started with Titan for Salesforce: How do I grant access/revoke access…
Example of the full error message: Order (create) INVALID_OR_NULL_FOR_RESTRICTED_PICKLIST: Status: bad value for restricted picklist field: waiting for approval, Fields: Status: Status: bad value for restricted picklist field: waiting for approval On which product will you see the error? You might see the invalid or null for restricted picklist error on any Titan product. Why did you…
Example of the full error message: Form_Builder__MySubmission__cSTORAGE_LIMIT_EXCEEDED: storage limit exceeded On which product will you see the error? Web Why did you get this error? There is a data and file storage limit in Salesforce. Refer to Data and File Storage Allocations. How can you fix the error? View your data usage Clear some of your Salesforce…
Example of the full error message: Contact (create) – GET ACCOUNT ID REQUIRED_FIELD_MISSING: Required fields are missing: [LastName], Fields: LastName: Required fields are missing: [LastName] On which product will you see the error? Any Titan product Why did you get this error? A mandatory field is not mapped in the Salesforce configuration; for instance, the last name…
