Some external services return valid JSON objects, but one or more fields inside the response may contain a stringified object. Instead of providing a nested JSON structure, these services place an entire JSON block inside a single property as a JSON string, rather than an object. The data is readable, but it cannot be broken into fields or mapped inside a flow.
A common example is an API response where a field contains a long string representing JSON, rather than an actual JSON object. OCR tools, AI services, and certain middleware often behave this way. Because the data inside that field is not structured, flows cannot access or use its values for conditions, variable assignments, or Salesforce updates until it is parsed.
Titan Solution
Titan’s JSON Parse node converts any stringified JSON into a structured JSON object that can be used throughout Titan Flow. The node reads the input text, parses its entire structure, and exposes each field as selectable JSON paths. These values can then be mapped to static variables, evaluated in conditions, or passed into downstream nodes for processing.
Nested and multi-layer JSON is automatically decoded in the background, allowing all levels of the response to be interpreted without any additional configuration. This eliminates the need for custom parsing, supports consistent handling of complex API responses, and ensures that flows operate on reliable and accessible data.
Key Capabilities
Feature
Description
Automatic Field Extraction
Convert a JSON string into a structured object with readable, selectable fields.
Support for Nested Objects
Parse multi-level JSON and access deep values without scripting.
Dynamic Input
Accept JSON from API calls, variables, portals, or external sources.
Error Handling
Validate incoming JSON and route failures to an alternate branch.
Instant Mapping
Use parsed values to update Salesforce, trigger conditions, or power downstream nodes.
Variable Mapping
Map parsed JSON fields directly to global variables for use across the Flow.
